Firefox quit working, reinstalled several times, only get spinning "connecting" word on tab.

Today Firefox quit working. I've cleared cache, flushed DNS, reinstalled about 3 times and each time after installing I keep getting the spinning wheel with "connecting".......but nothing happens. Is there any way I can get some help with this?
Thx,
Brett M

1.Open Norton 360.
2.Click '''Task & Settings''' in the main menu.
3.Click '''Advanced Settings.'''
4.Click''' Firewall Protection Settings.'''
5.Click '''Firewall Program Rules''' tab.
6.Select Logic Server in the list.
7.Select '''Allow''' (not Auto or Custom) in the '''Access''' column beside Logic Server.
8.Click '''Apply.'''

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