Firefox randomly reports good extensions as outdated or incompatible

I have nero backup set for incremental backup at 1330 hrs weekly/sturday. After the backup Firefox report "Download Sort" and forecastbar as incompatible, where they were originally reported as compatible. Had to install roboform twice as site for downloading update was not up to date itself. This may have been part of issue as FF is sensitive to how may remove/installs it does in a session.
== This happened ==
Every time Firefox opened
== After install of Roboform upgrade and remove reinstall because of wrong version.

Sorry, I am not familiar with Nero Backup, but Firefox is sensitive to other programs messing with Firefox data files, especially when Firefox is running. I really can't see why a backup program that is making a copy of Firefox data files would cause a problem like that, while Firefox is closed. If Firefox was open when the backups were made, who knows what got broken and why.
'''Any chance that Firefox was running at the times those backups were made?'''
As a note, Firefox doesn't carry compatibility information for all extensions in the Firefox user data files, it gets that information from the Addons Mozilla Org server as it needs it, or when you "Check for Updates" for extensions.
That said, Roboform isn't hosted at AMO any longer so it wouldn't / shouldn't be effected in the same manner that AMO hosted extensions are.
I don't know the answer, except to not have Nero Backup for the backups when Firefox is running. l recommend that you contact Nero Support to see if they have an answer for you. IMO, I think that Nero may have some fixing to do with their Backup application to be compatible with Firefox 3.6 versions.
Norton was causing a similar problem with extensions compatibility back in Feb & Mar, but they were causing that problem every time their users were opening Firefox for the first time after a PC startup or a restart routine. Those clowns at Norton were deleting a key extension file, where the compatibility information in Firefox user data files is stored, when Windows was started.

Similar Messages

Why does firefox randomly close (no crash report appaears after)?

Firefox randomly just closes on me. It's not a crash, at least not a normal crash, because the Crash Report does not come up. It's just one moment it is open and the next it is now.
On top of that when it does do this, and at random other times as well, I am not able to re-open it for several minutes or I have to close the actual process through task manager in order for it to open again.

I'm sorry but I think you didn't get the problem right. Firefox just unexpectedly closes. It does not crash. There are no crash reports.

Firefox Health Report Vital Stats shows bookmarks 14, but Raw Data shows bookmarks 7917. How can I make Firefox Health Report Vital Stats show bookmarks 7917?

All data in the about:healthreport Firefox Health Report page is accurate except for the persistently inaccurate bookmarks count in the Vital Stats section of the page, which counts only 14 bookmarks and fails to count the other 7903 bookmarks.
The about:healthreport Firefox Health Report Vital Stats section shows bookmarks 14.
The about:healthreport Firefox Health Report Raw Data page shows bookmarks 7917.
The Firefox/Bookmarks/Show All Bookmarks/Library window shows 7910 items.
How can I make the about:healthreport Firefox Health Report Vital Stats section correctly and accurately show "bookmarks 7917" instead of incorrectly and erroneously showing "bookmarks 14"?
Platform: FF 36.0.4, Mac OS X 10.8.5
Platform: FF 31.5.2 ESR, Mac OS X 10.8.5
The following steps reveal the issue:
(1) In the Firefox Navigation Bar, type "about:healthreport" (without the quotation marks) to open the Firefox Health Report page.
(2) On the left side of the Firefox Health Report page, in the Vital Stats section, the following data appears: bookmarks 14. This is false data because the browser actually has 7917 bookmarks, not 14 bookmarks. All other data in the Firefox Health Report page is accurate.
(3) In the Firefox Health Report page, click the Raw Data link to reveal all Raw Data.
(4) Page Down approximately 10 pages to the following specific Raw Data:
"2015-03-22": {
"org.mozilla.addons.counts": {
"_v": 2,
"extension": 28,
"plugin": 6,
"theme": 1
"org.mozilla.healthreport.submissions": {
"_v": 2,
"continuationUploadAttempt": 1,
"firstDocumentUploadAttempt": 1,
"uploadSuccess": 1,
"uploadTransportFailure": 1
"org.mozilla.places.places": {
"_v": 1,
"bookmarks": 7917,
"pages": 4293
5) The preceding Raw Data correctly indicates the following data: "bookmarks": 7917,
6) Open the Firefox/Bookmarks/Show All Bookmarks/Library window.
7) In the Library window sidebar, select the entry "All Bookmarks".
8) In the Library window Search Bookmarks search bar, type the colon punctuation mark " : " (without the quotation marks) to reveal the entire list of all items (bookmarks) in the Library window.
9) In the Library window, select any one of the items (bookmarks) in the list of items.
10) Press the <command> <A> keys to select and highlight automatically all items in the items (bookmarks) list, and Firefox automatically will begin the process of counting all items (bookmarks) in the items list.
11) After a counting interval of several seconds, the count of the total number of items (bookmarks) that are present in the items list appears near the bottom-center of the Library window: 7910 items.
12) I installed the "Places Maintenance" add-on, selected the "All" preference, and executed the add-on, but it did not correct the issue.
13) The about:healthreport Firefox Health Report Vital Stats section counts only 14 bookmarks and fails to count the remaining 7903 bookmarks.
Note --
On the support.mozilla.org/en-US/questions site, after selecting ASK A QUESTION and writing this question, I attempted to upload image files with the question, but I am unable to upload a JPG (97 KB) image file or a PNG (307 KB) image file because the "Add Images Browse" function appears to be broken.
Each time I click the "Add images: Browse" button, select one of the image files, and click "Open" to upload the image file, a spinning gear appears in a square beneath "Uploaded images:", and the spinning gear continues to spin without stopping. The image file does not upload.
While the gear is spinning, the message "Uploading <filename>.jpg" or "Uploading <filename>.png" remains constantly visible beneath the square that contains the spinning gear.
I think the gear would have continued to spin for eternity if I had not reloaded the page after the gear had been spinning for a full 7 minutes.
The image files would not upload.

It could be the work of one of your add-ons.
Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager.
Hot key; '''<Control>''(Mac:<Command>)''<Shift> A)'''
In the Add-ons Manager, on the left, select '''Extensions.'''
Disable a few add-ons, then '''Restart Firefox.'''
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
If the problem continues, disable some more (restarting FF). Continue until
the problem is gone. After, you know what group is causing the issue.
Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns.
Once you think you found the problem, disable that and re-enable all the
others, then restart again. Let us know who the suspect is detective.

Firefox randomly does an automatic search for a word I type and redirects to some website. Any ideas why?

I've been having this problem for awhile now. If I type a word while using firefox (in a form, searching a page for that word/phrase, etc.), Firefox will later (at a seemingly random time) do an automatic search for that word/phrase and redirect me to some site (e.g. if I search a page for 'history', Firefox will at a random time, redirect me to, for example, history.com). I have no idea what might be causing this, and it is really annoying when I'm filling out a form online and Firefox randomly goes to some site, interrupting what I was doing at the time.

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Not sure why Firefox randomly crahes while i'm browsing, happens about 5-6 times a day

AdapterDeviceID: 0x 863
AdapterVendorID: 0x10de
Add-ons: firefox%40ghostery.com:2.9.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.2.3
BuildID: 20130326150557
CrashTime: 1367020099
EMCheckCompatibility: true
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1365104242
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 237292
StartupTime: 1366954104
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 20.0
This report also contains technical information about the state of the application when it crashed.

Could be an issue with the JavaScript JIT compiler.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
*all extensions are disabled
*the default theme is used (no persona)
*userChrome.css and userContent.css are ignored
*the default toolbar layout is used (localstore-safe.rdf)
*the Javascript JIT compiler is disabled
*hardware acceleration is disabled
*plugins are not affected
*preferences are not affected

Version 22 operating on Windows XP continuously crashes; CPU surges and can not see the Firefox Health Report (all boxes checked and share data on)???

Not sure how much clearer I can be.
Windows XP version 5.1 with Service Pack 3
Firefox Version 22
Can not view Firefox Health Report even thou all selections are made for this to happen
I share data with Mozilla

If Firefox is crashing we need the Crash IDs that are obtainable from ''about:crashes''. The crash IDs start with ''bp-''
Standard reply:
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

ESET NOD 32 cannot scan past this point. I keep getting stuck at 56% at the following; C:\Documents and Settings\Owner\Application Data\ Mozilla\Firefox\Crash Reports\Pending. Is this a problem with NOD32 or with Firefox? Thank you.

I ran into a glitch on my system that I tried to fix myself. My NOD32 was always showing the yellow warning circle as my protection status when I started my computer. I tried to fix this every way I new how.
Then I started to get pop ups asking me to fix and then send system error reports to Windows. Some stating they were '''''critical.''''' So I sent NOD32 the e-mail below.
'''Me:''' I cannot seem to run a complete system scan. I keep getting stuck at 56% at the following point. C:\Documents and Settings\Owner\Application Data\
Mozilla\Firefox\Crash Reports\Pending
I also keep getting messages to send error reports to Microsoft constantly. I also have this code C:\pagefile.sys-error opening
Thank you for your assistance.
'''Their solution:'''
Based on the information you provided, we recommend that you upgrade to latest version of ESET NOD32 Antivirus and see if this makes a difference.
Please click or copy/paste the following ESET Knowledgebase article into your web browser for step-by-step instructions:
'''Me''' : I did as they requested and am fully upgraded and licensed with their new edition.
Ran a new scan same problem.
I sent them a new e-mail but now wonder if it is a Firefox issue as, C:\Documents and Settings\Owner\Application Data\
''Mozilla\Firefox\Crash Reports\Pending'' this is where the scan stalls.
Any help would be appreciated.
Thank you.

Try delete the files in Pending folder and make the scan again, do not be afraid to delete the files see : https://support.mozilla.org/en-US/questions/679996
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Why does my Firefox crash reporter hang?

Please help as Firefox is my preferred browser followed by Opera and Chrome in that order
Frequent Firefox crashes are disruptive of my workflow which is very web-dependent
STEPWISE:
1. I have frequent crashes
2. The Crash Reporter comes up
3. Submit report is enabled
4. I select QUIT or RESTART - a rotating symbol shows the reporter is trying to do something BUT NOTHING HAPPENS
5. I close the Reporter window
6. I try to run Firefox again: That brings up the reporter panel again.
7. THE ONLY WAY I CAN OPEN FIREFOX AGAIN IS TO REBOOT MY COMPUTER.
8. I switch to OPERA browser to access Mozilla support
9. I follow instructioins:
If you can't open Firefox because it crashes at startup even in Safe Mode:
Go to ~/.mozilla/firefox/Crash Reports/submitted.
10. That brings up a long list of "Reports submitted" all with the following format and all sized 50B containing ZERO INFORMATION
bp-06def14b-da8b-450e-8157-7ae252141029.txt plain text document 50 B 29/10/2014 21:33:34
11. Before posting this question I tried to "Automatically add" troubleshooting information - which only brought up the dysfunctioning trouble shooter again!
12. The link to "try these manual steps" brought up a fresh "Ask a Question" window - presumably because it attempted to open in Firefox instead of OPERA which I'm using to log this this report since I'll have to reboot before being able to use Firefox again.
SYSTEM INFO:
OS: Ubuntu 14.04 - fully updated
Mozilla Firefox 33.0 (Info via Terminal since Firefox is stalled)
Plugins: Zotero, AdBlock Plus, Print edit, Download Helper (from memory since FF is stalled)
I use Thunderbird 31.2.0 for email - Firefox DOES NOT bring Thunderbird down with it when both are running
BUT Thunderbird also crashes unexpectedly but not nearly as often as Firefox

Is it possible to start Firefox in Safe Mode, I do understand that the frequent crashes are disrupting and after a crash that Firefox will not open, you need to restart the computer.
In about:config are there any changed about:config entries related to the crash report: browser.sessionstore.resume_from_crash
However in the meantime I will see what I can find.

Error while installing the Microsoft Dynamics CRM 2013 Report Authoring Extension set up

HI Experts,
I am trying to install Report Authoring extension tool to work with MS CRM 2015 online reports but unable to install, getting below error even though I am having VS 2013, SQL Server 2014 and Data tools for VS 2013 installed on my machine.
Please help me to fix this issue.
When I double click the error getting below error.
Error : Business Intelligence Development Studio is not installed for Microsoft SQL Server Reporting Services.
When I click the details , getting below error.
Thanks
Baji Rahaman

The Report Authoring Extensions (any version) don't support VS 2013. Currently the Crm 2015 Report Authoring Extensions support VS 2012 and VS 2010, and the Crm 2013 Report Authoring Extensions supports only VS 2010.
By the way, the error you posted suggests you're trying to install the Crm 2011 Report Authoring Extensions
Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

Output Type MLGR, 'Report Goods Receipt to Buyer' not proccessed correctly

Hi
We are using output type MLGR to send a doc 'Report Goods Receipt to Buyer' which is defined
under->Output Types->Mail title and texts.
Its 'Proccessing Routine' is: RSNASTSO
Form Routine is: SAPOFFICE_AUFRUF
All is well when we use MB02 MLGR,'Simple Mail',MP, UserName
It sends the email to SAPConect.
BUT the form comes with the definitions not with the actual values.
Like so:
INCLUDE MMIM_SE71_NEUER_EDITOR_MAIL2 OBJECT DOKU ID TX LANGUAGE EN
                                         $DATE$, $TIME$
$SGF$ oder $SGH$ $EKKO-ERNAM$ !
A goods receipt for your purchase order $MSEG-EBELN$
item $MSEG-EBELP$ has just been entered.
Material:           $MSEG-MATNR$ $EKPO-TXZ01$
Quantity delivered: $MSEG-ERFMG$
Vendor:             $MSEG-LIFNR$, $AM07M-NAME1$
Posting date:       $MKPF-BLDAT$
$MFG$
    $MKPF-USNAM$
Reg's
Edan

1. use variables '&' instead of '$'
2. In transaction M706 for output type MLGR, make sure you have maintained the include by going in the long text, Choose Goto -> Change Editior, and maintain the form here :
"A goods receipt for your purchase order &MSEG-EBELN&
item &MSEG-EBELP& has just been entered.
Material: &MSEG-MATNR& &EKPO-TXZ01&
Quantity delivered: &MSEG-ERFMG&
Vendor: &MSEG-LIFNR&, &AM07M-NAME1&
Posting date: &MKPF-BLDAT&
&MFG&
&MKPF-USNAM&"
Then in MN22, delete the earlier condition record and create a new condition record in MN21
Here in the Communication in the MENU select
Goto -> Execution Parameter. You reach the dialog box Change Execution Parameter. Here you maintain the following data for mail processing:
Execution type        U   Transaction with memory
Execution element     MB03
Memory ID                  MBN
Par name: RM07M-MBLNR      Parameter value: MSEG-EBELN
Save
Then create a PO (please remember to click on the GR message in the header), and create a GR against the PO.
In SBWP, you will get the values and not definitions this time for the message created.

MLGR to send a doc 'Report Goods Receipt to Buyer' proccessed wrong

Hi
We are using output type MLGR to send a doc 'Report Goods Receipt to Buyer' which is defined
under->Output Types->Mail title and texts.
Its 'Proccessing Routine' is: RSNASTSO
Form Routine is: SAPOFFICE_AUFRUF
All is well when we use MB02 MLGR,'Simple Mail',MP, UserName
It sends the email to SAPConect.
BUT the form comes with the definitions not with the actual values.
Like so:
INCLUDE MMIM_SE71_NEUER_EDITOR_MAIL2 OBJECT DOKU ID TX LANGUAGE EN
$DATE$, $TIME$
$SGF$ oder $SGH$ $EKKO-ERNAM$ !
A goods receipt for your purchase order $MSEG-EBELN$
item $MSEG-EBELP$ has just been entered.
Material: $MSEG-MATNR$ $EKPO-TXZ01$
Quantity delivered: $MSEG-ERFMG$
Vendor: $MSEG-LIFNR$, $AM07M-NAME1$
Posting date: $MKPF-BLDAT$
$MFG$
$MKPF-USNAM$
Reg's
Edan

1. use variables '&' instead of '$'
2. In transaction M706 for output type MLGR, make sure you have maintained the include by going in the long text, Choose Goto -> Change Editior, and maintain the form here :
"A goods receipt for your purchase order &MSEG-EBELN&
item &MSEG-EBELP& has just been entered.
Material: &MSEG-MATNR& &EKPO-TXZ01&
Quantity delivered: &MSEG-ERFMG&
Vendor: &MSEG-LIFNR&, &AM07M-NAME1&
Posting date: &MKPF-BLDAT&
&MFG&
&MKPF-USNAM&"
Then in MN22, delete the earlier condition record and create a new condition record in MN21
Here in the Communication in the MENU select
Goto -> Execution Parameter. You reach the dialog box Change Execution Parameter. Here you maintain the following data for mail processing:
Execution type        U   Transaction with memory
Execution element     MB03
Memory ID                  MBN
Par name: RM07M-MBLNR      Parameter value: MSEG-EBELN
Save
Then create a PO (please remember to click on the GR message in the header), and create a GR against the PO.
In SBWP, you will get the values and not definitions this time for the message created.

I have repeatibly loaded Adobe Acrobat Reader but the Plugin Check gives me Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.0.1 Outdated Version Update. While the plug in check is important it is quite bothersome at present. Please help.

EVERY TIME the browser boots it kicks off the plug in check. I understand that this is important but it is currently a pain. Once I update Adobe Acrobat Plug in the browser does not recognize that the plug in has been installed and keeps coming up and up an up an up.
This is the message I get.
Adobe Acrobat
Adobe PDF Plug-In For Firefox and Netscape 10.0.1 Outdated Version Update
Please get back with me regarding a fix.
Jeff

[discussion moved to Creating, Editing & Exporting PDFs forum]

Firefox randomly freezes, uninstall will not work...

When I am on any website at all, Firefox randomly freezes for about 10 seconds. Firefox tints white and program title says (Not Responding).
I've tried scanning Firefox with anti-virus and anti-malware software but its clean. Ive restarted my computer and tried updating and reinstalling Firefox, my problem still persists.
I decided totally uninstalling Firefox then installing an offline setup should fix it but when I try to uninstall the program does nothing. I took this screenshot: http://gyazo.com/8b1986b672f4911370146cbcd3b2b288
I don't know why but that is the only entry that has anything to do with Firefox in my Programs and Features. When I press Uninstall nothing at all happens. The version of firefox I have is the latest 13.0.1 as of June 17, 2012 as shown in this screenshot: http://gyazo.com/ac401e0668a9a1a5fa632d3bd61f8dd7
I want to just delete the Firefox install directory located at C:\Program Files (x86)\Mozilla Firefox but I don't know if that will delete everything that has to do with Firefox and I want a total removal of the program before I reinstall to ensure my problem is fixed. I have searched all over the internet for my problem to find the answer but did not find anything which is why I'm submitting this. All help and comments are appreciated.

Sometimes an orphaned entry in Programs isn't updated or removed if Firefox updates, but a new entry is added.
If you are comfortable with using the Registry editor then you can remove that entry.
*HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox

AX Dynamics 2012 Reporting Service Extension Error - The user or gorup name is not recognized

Hi,
I am currently installing AX Dynamics 2012 Reporting Service Extension on one of our machine. But this always fails during the installation with this error:
DynamicsSetupLog
Our current domain is MWSerp
An error occurred while adding users AxERP\qaproxy, AxERP\qaaos, MWSerp\qaproxy to the SQL Server Reporting Services DynamicsAXBrowser role in the folder dynamicsAX. The error is: The user or group name AxERP\qaproxy is not recognized.
The database was restored from our old Ax Deployment on a different domain - AxERP if you noticed on the error, 2 domains are present: AxERP (old domain) and MWSerp (our existing).
I find it peculiar that it is still adding old accounts from the old domain which is not existent. Tried looking for it on the registry or on the AX Dynamics User account but there are no entries on AxERP\qaaos and AxERP\qaproxy on it.
Do you have any clue on where AX Installer is picking up those information which needs to be added on the DynamicsAXBrowser? Tried stopping /starting the AOS Service and generating WCF. Also tried looking on registry but couldnt find it. How can I bypass
it so the Extension will be installed successfully. I also tried not deploying the reports, just the Extension only.
Regards,

I'd ask them here.
http://community.dynamics.com/product/ax/f/33.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Every time I start or close Firefox , Avira reports a malwaare problem.

Every time I start or close Firefox , Avira reports a malware problem. "A Virus or unwanted program 'HTML/Frame.tzt.3' was found in file 'C:\Documents and settings \Diane.DESKTOP\...\0CAEBd04'. "
I believe this began when I upgraded to Firefox 8.I have tried reinstalling Firefox 8, going back to Firefox 3.6, opening in safemode. Avira removes the file but warns again with each opening and closing. The warning does not appear with any other program or with IE. I am running XP.

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox randomly reports good extensions as outdated or incompatible

Similar Messages

Maybe you are looking for