Firefox resetting profile after crashes.

I had asked this before, and a moderator closed before it was solved so now I am asking it again.
FireFox had crashed a few times now and keeps resting the profile afterword.
I have never told it to reset the profile.
I have had to resort to using a program to backup the profile on a regular basis so I can restore it after these crashes.
I am guessing Flash Player is causing the crashes.
i would prefer not to submit bug reports automatically, as I never see the bugs fixed.
I do not appreciate moderators close things after asking for more information.

I don't know why it was locked, usually someone will explain that. Maybe it was a mis-click??
[https://support.mozilla.org/questions/996482 Prevent Firefox deleting my Firefox user profile?]
To rule out Flash as a potential culprit, could you try one or both of the following:
(1) Set Flash to Click-to-Play ("Ask to Activate").
This will delay Flash from starting on a page until you approve it, which will help distinguish Flash-generated issues from page load and layout issues.
To set "Ask to Activate", open the Add-ons page using either:
* Ctrl+Shift+a
* <s>orange Firefox</s> <u>"3-bar" menu</u> button (or Tools menu) > Add-ons
In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".
When you visit a site that wants to use the Flash, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.
(2) Disable the Protected Mode feature of the Flash Player plugin.
The following pages provide different ways to do that:
* Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
* Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
* Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
Flash needs to completely unload from memory (restarting Firefox might help) before this would take effect.
''Any improvement in these scenarios?''
As for not submitting crash reports, how will we gain any insight into your issue? The crash stats site is a vital research tool for volunteers because it links your crash report with related bugs in the tracking system.

Similar Messages

  • Firefox not starting after crash, GLib-CRITICAL error

    This happened to me more than once. Firefox crashes and then it will not start again. When started from the terminal I get the following error message (even when just checking the version or running in safe mode):
    ~$ firefox -v
    (process:13206): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
    Mozilla Firefox 37.0.1
    The problem is fixed when I log out and log in from my account. Maybe there is another option to reset firefox without logging out?
    I already searched for the problem and there are some bug reports:
    https://bugzilla.mozilla.org/show_bug.cgi?id=672671 (marked as resolved, apparently because they are about different bugs with the same error message)
    https://bugzilla.mozilla.org/show_bug.cgi?id=1075079 (no useful information here)
    https://bugzilla.mozilla.org/show_bug.cgi?id=833117 (this is just about the warning but not about the crash?)
    PS: I also get this warning when firefox starts normally. So probably the warning is unrelated to the crash?

    Do you see any crash reports in the Crash Reports folder?
    *~/.mozilla/firefox/Crash Reports
    You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by adding the -safe-mode switch to the Firefox command line in a terminal window.
    *https://developer.mozilla.org/Command_Line_Options
    Are you using the Firefox version from the Mozilla server or a special version from the Ubuntu repositories?
    Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
    You can find the full version of the current current Firefox release (37.0.1) in all languages and all operating systems here:
    *https://www.mozilla.org/en-US/firefox/all/

  • Firefox reset completely, attempted to restore old Firefox data, will not open saying that profile could not be loaded.

    Hello,
    When returning to my computer, I attempted to open Firefox and received a prompt to either start Firefox in safe mode or reset it. I tried safe mode at first then proceeded to reset it as well. Losing all of my add-ons/extensions/etc, I tried to solve the problem by restoring my profile with a folder that appeared on my desktop titled "Old Firefox Data". After following instructions to restore my profile, a window now pops up saying that my profile could not be loaded and Firefox just does not open at all. Is there anyway to recover my old profile? I tried following another suggested method but when searing for my profile through the files, it could not be found.
    Thank you!

    '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile'''
    Recovering important data from an old profile
    If you've had to create a new Firefox profile, this article will explain how to recover information like bookmarks, history and passwords from an old one.

  • After crashing, Firefox is not re-openeing saved tabs from my last session, but is re-opening tabs from a session over a month old. How do I find my saved tabs?

    After crashing, Firefox is not re-opening saved tabs from my last session, but is re-opening tabs from a session over a month old. How do I find my saved tabs?

    This can be a problem with the file [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
    See:
    * http://kb.mozillazine.org/Session_Restore

  • Firefox will not restore session after crash

    Hello, I am writing because whenever I resume Firefox (like from a crash or restart), it will not reload my previous pages. Instead it will only open a new window and I have to dig through my history to find and reload the pages from my previous session. Firefox is set to remember history and to show my windows and tabs from last time.
    My Firefox version is up to date (although it seems that the version doesn't matter). I have gone into about:config, set browser.sessionstore.max_tabs_undo to 40, set browser.sessionstore.max_windows_undo to 10, and reset broser.sessionstore.resume_from_crash to true. None of that has helped and the latter kicks back to false every time Firefox restarts.
    I have had this issue occur a couple of times in the past, and if I recall, I had to create a new account. If told how to, I can do this again, but I would prefer to get to the root of the problem to prevent this from occurring again (plus I'd hate to lose all my history again). If anyone can help me with this, I'd greatly appreciate it. If you need to know anything else, feel free to ask. Thank you.

    I have finally found a working solution with help from Zzxc.
    You do have to create a new profile, but you can save everything from browser history to ad-ons to dictionary. It even restored the pages I had open in the old profile.
    https://support.mozilla.com/en-US/kb/Managing+profiles
    This shows you how to create a new profile. I left the old one and named my new one as "name" - New Default - "current date"
    http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile
    This shows you how to find all of your information and settings for both profiles. It shows you what file is what (so you can pick and choose), but if you just copy everything from inside the old profile folder and paste it into the new profile folder, you should be gold.
    This seems to have worked for me. If it turns out that I copied and pasted the problem as well, I will post it here, but as of now, everything appears to be in working order. Thanks.

  • Firefox 8 starts after upgrade but none of the windows are visible and it crashes on quit

    Firefox 8 starts after upgrade but none of the windows are visible and it crashes on quit

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    * https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    See:
    * http://kb.mozillazine.org/Firefox_crashes
    * https://support.mozilla.com/kb/Firefox+crashes
    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
    See:
    * http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
    * https://support.mozilla.com/kb/Mozilla+Crash+Reporter
    * https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

  • Firefox is either constantly crashing or it won't start after it caused my computer to crash

    Firefox has caused my computer to crash and after starting back up when I tried to open Firefox it just gave me multiple crash reports then it wouldn't even give me that after awhile.

    Hi dwennon,
    Thank you for your question. Unfortunately it is hard to give support steps without an crash reports. However since Firefox is not starting I would recommend trying to start it in Safe Mode:
    *[[Troubleshoot Firefox issues using Safe Mode]]
    You can also try to start Firefox with a new profile from the cmd.exe:
    # Open a cmd.exe or put cmd.exe in the Start menu
    # Paste this:
    "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
    #Hit enter and when you see the manager pop up, click create new profile. Enter the name and open Firefox
    If then it continues to crash please submit the crash report ids: Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
    #Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
    #In that text field, enter %APPDATA% and press Enter. An explorer window should open.
    #From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
    #Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
    #Open the most recent 5 files with a text editor and copy the IDs.
    #Paste each ID with '''bp-''' into the reply window on the forums.
    Thanks in advance!
    You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
    Looking forward to hearing from you :-)

  • Firefox 10.0.2 import/merge history (not just bookmarks) from Firefox 3.6.13, 3.6.15, & recovered (after crashes)

    In Mac Firefox 10.0.2, is there a way to import/merge Mac Firefox 3.6.13 and 3.6.15 history (not just bookmarks), and history recovered after crashes, and if so, how? Thank you!

    You can find the Import menu entry in the Bookmarks Manager (Library)
    *Bookmarks > Show All Bookmarks > Import & Backup > Import Data from Another Browser
    *http://kb.mozillazine.org/Import_bookmarks
    Import & Backup is the third button on the toolbar in the Library that looks like a star.
    You should be able to export the bookmarks via that button.
    See also:
    *https://support.mozilla.org/kb/how-do-i-use-bookmarks

  • Error Message "Script: chrome://tavgp/content/libs/include.js:595" Choice of "Continue" or "Stop script" When choosing "continue" firefox launches but after a while crashes. Using Windows 7

    Error Message
    "Script: chrome://tavgp/content/libs/include.js:595"
    Choice of "Continue" or "Stop script"
    When choosing "continue" firefox launches but after a while crashes. Using Windows 7

    That is a problem with an AVG extension (toolbar).
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    * [[Troubleshooting plugins]]

  • Will not let me make palm profile after system reset

    how can i make a new profile after i can reset my phone....?

    Hello, and Welcome to the HP Support Community!
    In order to give you an accurate reply, we need to know which phone you are asking about!
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Firefox 33.1.1 crashes after closing program

    Everytime this new release closes, it hangs and crashes. Happens on all my computers, thus something in Firefox 33.1.1. There are dozens and dozens of crashes since this new release. My last crash was in 2013 and prior to that, 2012.
    Mozilla Crash Reports
    Search
    Product:
    Select Version:
    Report:
    Advanced Search - Super Search
    Firefox 33.1.1 Crash Report [@ mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) ]
    Search Mozilla Support for Help
    ID: e0a1edcd-5e04-4135-8d18-197b82141125
    Signature: mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)
    Details
    Metadata
    Modules
    Raw Dump
    Extensions
    Signature mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) More Reports Search
    UUID e0a1edcd-5e04-4135-8d18-197b82141125
    Date Processed 2014-11-25 18:50:45.967352
    Uptime 855
    Last Crash 4758 seconds before submission
    Install Age 917502 since version was first installed.
    Install Time 2014-11-15 03:58:53
    Product Firefox
    Version 33.1.1
    Build ID 20141113143407
    Release Channel release
    OS Windows NT
    OS Version 6.1.7601 Service Pack 1
    Build Architecture x86
    Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 4
    Crash Reason EXCEPTION_BREAKPOINT
    Crash Address 0x74111425
    User Comments
    App Notes
    AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 04931025, AdapterDriverVersion: 9.17.10.3517
    D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ xpcom_runtime_abort([6548] ###!!! ABORT: file resource://gre/modules/HealthReport.jsm, line 4360)
    Processor Notes sp-processor09_phx1_mozilla_com.27409:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang
    EMCheckCompatibility
    True
    Winsock LSP
    MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    Adapter Vendor ID
    0x8086
    Adapter Device ID
    0x0102
    Total Virtual Memory
    4294836224
    Available Virtual Memory
    3522301952
    System Memory Use Percentage
    44
    Available Page File
    2394779648
    Available Physical Memory
    2335838208
    Bugzilla - Report this bug in Firefox Core Plugins Toolkit
    Related Bugs
    1087674RESOLVED FIXED Firefox won't close with Avast 2015 10.0.2206 when HTTPS scanning is enabled
    1079312RESOLVED FIXED AsyncShutdownTimeout "AddonManager: Waiting for providers to shut down.", "OpenH264Provider", crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)
    1071702RESOLVED DUPLICATE AsyncShutdown crash with "AddonManager: shutting down providers"
    1057312RESOLVED FIXED AsyncShutdownTimeout "AddonManager: shutting down providers"
    1037826RESOLVED DUPLICATE Shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)
    991668VERIFIED FIXED Exporting bookmarks.html may cause AsyncShutdown to abort crash due to "too much recursion" error caused by old promises in Task.jsm
    987323REOPENED --- AsyncShutdown crash: "SessionFile: Finish writing the latest sessionstore.js"
    944873RESOLVED FIXED Crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) with abort message: ###!!! ABORT: file resource://gre/modules/AsyncShutdown.jsm, line 390)
    Crashing Thread
    Frame Module Signature Source
    0 mozalloc.dll mozalloc_abort(char const* const) memory/mozalloc/mozalloc_abort.cpp
    1 xul.dll NS_DebugBreak xpcom/base/nsDebugImpl.cpp
    2 xul.dll nsDebugImpl::Abort(char const*, int) xpcom/base/nsDebugImpl.cpp
    3 xul.dll NS_InvokeByIndex xpcom/reflect/xptcall/md/win32/xptcinvoke.cpp
    4 xul.dll XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) js/xpconnect/src/XPCWrappedNativeJSOps.cpp
    5 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp
    6 mozjs.dll Interpret js/src/vm/Interpreter.cpp
    7 mozjs.dll js::RunScript(JSContext*, js::RunState&) js/src/vm/Interpreter.cpp
    8 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp
    9 mozjs.dll js::CallOrConstructBoundFunction(JSContext*, unsigned int, JS::Value*) js/src/jsfun.cpp
    10 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp
    11 mozjs.dll js_fun_call(JSContext*, unsigned int, JS::Value*) js/src/jsfun.cpp
    12 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp
    13 mozjs.dll js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp
    14 mozjs.dll js::DirectProxyHandler::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jsproxy.cpp
    15 mozjs.dll js::CrossCompartmentWrapper::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jswrapper.cpp
    16 mozjs.dll js::Proxy::call(JSContext*, JS::Handle<JSObject*>, JS::CallArgs const&) js/src/jsproxy.cpp
    17 mozjs.dll js::proxy_Call(JSContext*, unsigned int, JS::Value*) js/src/jsproxy.cpp
    18 mozjs.dll js::Invoke(JSContext*, JS::CallArgs, js::MaybeConstruct) js/src/vm/Interpreter.cpp
    19 mozjs.dll js::Invoke(JSContext*, JS::Value const&, JS::Value const&, unsigned int, JS::Value const*, JS::MutableHandle<JS::Value>) js/src/vm/Interpreter.cpp
    20 mozjs.dll js::jit::DoCallFallback js/src/jit/BaselineIC.cpp
    21 @0x15f058cc
    Show/hide other threads
    Mozilla Crash Reports - Powered by Socorro - All dates are UTC
    Server Status
    Source
    Docs
    API
    Privacy Policy
    Sign in

    Turning off "Enable Telemetry" and leaving Firefox Health and Crash Reporter enabled works just fine. This is solved the problem on two computers. On another computer, had to disable all 3 for it to work properly.

  • After I have finished installing a new theme, whenever I restart the firefox for the third time, firefox reset to its default theme automatically. Solution?

    For eg., I installed foxdie 4 theme. It asked to restart to take effect. I restarted and the theme changed to foxdie 4 theme. But when I started the firefox for the next time, foxdie 4 theme is gone. Firefox reset to its previous theme. Its happening whenever I change to new themes. Every time. With every themes.

    '''drhanlinaung,'''
    This thread was locked because of a new feature just added to the Support Forum, that automatically locks a thread if it was originally created over 180 days in the past.
    If you need more help with Firefox you should ask a new question. You can use this link as a starting point: https://support.mozilla.org/questions/new

  • I downloaded an add-on to have firefox reset itself everytime I close/reopen. Now I want to remove it. It's not listed as an add-on. How can I get rid of it?

    I downloaded an add-on to have firefox reset itself every time I close and reopen it. Now I want to remove it, but it's not showing as an add-on. How can I get rid of it?

    You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.
    Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.
    *Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    *It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Firefox 13.0.1 crashes when I click on Google search results

    It also crashes when I enter a keystroke on You Tube search. This has been going on the past few weeks, I think after the most recent Firefox update. Problem still exists in Safe mode.

    Do you have a crash ID? [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes#w_get-help-fixing-this-crash|Get help fixing this crash]] has instructions on how to get one. Can you past it to this forum if you have one?
    Also, have you tried Firefox Reset? [[Reset Firefox – easily fix most problems]]

  • Bookmarks lost after crash!

    My firefox on my android phone crashed which seems to caused all my bookmarks to gone missing!
    Is there something i can do to maybe recover them?
    This happened on Firefox BETA. (in case this is relevant or important information.)
    edit: my browsing history is gone too. strange. it looks like it resetted everything after the crash?

    This article should help you recover them - https://support.mozilla.com/kb/Lost+Bookmarks

Maybe you are looking for

  • Pavilion Laptop dv6-1230 DVD CD RW drive dead.

    In lieu of shipping the computer to HP for warranty repair, Is it possible to get a warranty replacement from HP and swap it out myself.  It would certainly be less costly to HP to just send me a new drive. I'm have tech skills, but no experience wit

  • How to clear the naming history of captured screenshots

    Scenario There is a new method to take a screenshot and save it as a file in Windows 8 and Windows 8.1: Go to the windows which you want to capture, press Windows logo key+PrtScn, then the full Desktop content is captured and saved as .png file to th

  • Use of MYSQL when installing Business Objects Enterprise XI 3.1

    Hello Team, I am quite new Business Objects and right now I am using Business Objects Enterprise XI 3.1. when installing BO XI 3.1, I was prompted to select the database server to be created. I chose MySQL. Now, I am curious to know the pupose/involv

  • Still problems with uploading articles in folio builder

    Hello, Read much information on this forum but i still don't have a solution for my problem. And here is my problem. I had a course how to create a digital publication. So went back to work and try to do the same as what i did at the course. Installe

  • Crw32.exe has encountered a problem.. error message

    I am using Crystal Reports 10 to create reports.  I am selecting tables from two different SQL databases on two different servers. I have successfully used each of these tables in other reports, independently. I link the tables with an inner join.  O