Firefox says I need to update my add ons and plug ins at startup after restarting my laptop

I'm running 10.0.2 and I get multiple tabs when i first start firefox saying i need to install updated add ons. i go thru each one and click add and then restart firefox and all is fine. later when i turn my laptop back on and then start firefox I get the same message. firefox isn't saving or acknowledging that the add ons have already been installed. what do I need to do to fix this?

thanks, it appears from searching the bitdefender forums that my BD 2010 is now an unsupported software and i could upgrade to 2012 free. after the upgrade all is well .

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Videos will no longer play and add-ons and plug-ins say up to date?

My computer no longer plays videos-- whether on facebook or youtube... facebook videos get a tiny square but never open to play-- youtube screen where video should be is blank... all add-ons and plug-ins say up to date. I have comcast internet. Thank you

Please try two things, please clear the storage for the flash plug in by right clicking where the video should be and clicking "Global settings" and navigate to storage. Clear the stored data and restart Firefox.
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. [[Image:fpSettings1.PNG]] 
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

Bad script nsExtensionManager.js:623 locks up Firefox add-ons and plug-ins

I've started getting the message below any time I try to use add-ons or plug-ins such as Google toolbar and Yoono.
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623
Neither the "cancel" nor the "stop script" button will make the warning box go away. Nothing but a reboot will. And any time I try to go to Tools-Add-ins, or use any Add-ins, the box comes back and I'm locked up again.
Rebooting does not solve the problem, and oddly, reinstalling Firefox does not solve the problem. I also opened Firefox in SAFE mode, and I still get the exact same problem.

You're probably not exiting Firefox completely. Open the task manager and choose the Processes tab. Find the firefox.exe, select it and end process. If you have the Firefox Preloader installed, look for the FirefoxPreloader.exe and end that process as well. You'll know everything is closed when the error message stops reappearing. Hopefully this will enable you to open safe-mode. (;

Help needed with deploying Firefox 3.6.11 to upgrade existing installations including add-ons and plug-ins

Hello, I need to deploy Firefox 3.6.11 to existing installations to upgrade them from the old version. That part is fine, the problem I have is will the silent installation update any non-compatible add-ons or extensions? I will be using SCCM for the deployement part..
I ran the installation manually on a typical machine of which it gave the option of upgrading the existing client. Thats fine but the installation then prompted that 2 currently installed add-ons were not compatible with the new version. It lets you select and then "check" for later versions of those add-ins, actually checks for updates and lets you select and install those too!!
Now, how do you deploy silently with those options I`ve mentioned above??? Cant find any command line parameter that allow for that!
Please Help!

James j,
You have a different problem. Your screenshot shows "The Adobe Flash plugin has crashed".
See [[Plugin crash reports]] and [[The adobe Flash plugin has crashed]]. If you need more help you should [[ask a question|ask a new question]] (start a new thread).

Anytime I run a Flash game, Firefox closes! I have updated all add-ons and extentions, disabled Adobe DLM and went through the suggestions to fix this issue. NOTHING WORKS! What do I do?

The game I am trying to play is on Facebook. The internet and other sites work as normal, but when I load a flash game the game begins for about 30 seconds and then freezes and firefox shuts down. I have used INTERNET EXPLORER and the games loads fine. This issue is with firefox plugins, extensions, add-ons...or whatever. I don't know what to do to get this to work properly.

Thank you so much, for once in my computer life I knew what the problem was, what caused it, why it was caused, what it did, what it made it do and most importantly how to fix it and to do it correctly and expeditiously. I can not Thank You all enough for all of the help! I also have Pogo mailed this to all on my friends list, where they have all learned as I have and have fixed theirs also. and the message is being spread. Thank You again, I just can not say it enough.

I cannot open my mail in hotmail. I cleared my cache and cookies, I reinstalled firefox, I tried disabling all add-ons and plug ins...nothing works. I don't understand, yesterday it worked just fine. Any help?

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I love using FF v3.6x and don't wan't to lose my Add-ons and Plug-ins, however I would love to try v4.0. Is there a way to install v4.0 in addition to v3.6 so I can try 4.0 before uninstalling 3.6?

Want to install v4.0 as a separate instance without losing v3.6.

You can install them both but there are a few steps to take.
When you install Firefox 4 use the custom installation option and choose a different location to install Firefox.
In order to use both versions, you need to create a new profile for Firefox 4 (Firefox stores user data in the profile). Using the same profile with different versions can cause problems. Once you create a new profile you can copy certain data such as bookmarks and passwords between them. You can also use Firefox Sync to keep the profile synchronized. Finally, you will need to set up shortcuts to launch the correct profile for each version.
The following links show how to do this:
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
* https://addons.mozilla.org/firefox/addon/firefox-sync (only needed for Firefox 3.6, it is built into Firefox 4)

Is there a way to know resource usage by individual add-ons and plug-ins?

I tried about:memory but it didn't seem to provide a break-up.

Do an Internet search for the album artwork. I typically just search for the album name to find a wealth of images to choose from. Find the image you want to use and Copy it.
In iTunes, right-click on the track or multiple tracks and select Get Info.
Paste the image you had copied:
On the Artwork tab if you got info on a single track, or
In the Artwork box in the Multiple Item Information window if you got info on multiple tracks.
Click OK.

Certain websites don't play - add-ons or plug-ins interfere

I've been having strange problems for a couple of weeks. In general, my computer works okay, but certain websites don't manage to play videos or audio while others do. I tried disabling the av firewall to see if that was blocking anything, but it wasn't the cause. Both Flash Player and Java are fully installed, including the Firefox plug-ins and add-ons that are recommended for them, i.e., Shockwave player or Java updates. (Must I keep the old add-ons for Java if they are updated or should I disable them or delete them somehow?) Someone told me it could be my javascript, but that is checked off properly in options.
My CA av program found a "possible" Trojan over a month ago and located it in a particular java file, so I ended up deleting that file and reloading java. When I would go to java.com, it said I was full operational. Then I downloaded a couponprinter and kept getting told that I needed to load java. I reloaded it twice, but kept getting the same message. Yesterday, I woke up to find a message that Firefox recommended disabling a java plug-in because it makes the computer unstable. Only when I finally uninstalled java completely and reinstalled it, did it begin working fully and I no longer get that Firefox message even though the plug-in is installed. Coupons now print fine and my flash player seems to be operating, but one particular websites just doesn't display the audio player (it's a college radio station). I also developed a problem yesterday trying to open up a web pdf which I never had problems with before, but resolved it when I disabled the Adobe Firefox plug-in. Why would Firefox recommend a plug-in if it only hinders the use of websites?
Also, when I first followed Firefox's suggestions, I opened up Firefox in Safe Mode. When I returned to regular Firefox, the colors of the taskbars had changed - they're all pale grey - and I don't know why or how to change them to the warmer version I used to have. The tint did not come as a result of an installed theme or personality, but it's gone.
Anyway, I'm just confused because add-ons and plug-ins are added and then create new problems, when I thought they are supposed to resolve problems. Can you help me figure out how to get the player on the websites to open?

same problem here for the past two days till this morning when I created a new profile and removed ALL addons from the default profile. With the new profile with NO addons, I got to the sites with video that I had problem with and flash player did work.
Now, I only have three addons that have not created the problem; adblock, flashgot, and flashblock.
Create a new profile and check it out.

Quick question... does safari have add-ons or plug ins?

I've been Safari and firefox intermittently for the past week or so, and I've definitely noticed that Safari is faster than firefox most of the time, which I really like. And I like how links to some major websites are built across the top below the address bar, too. I also like how it's streamlined and condensed.
However, I like firefox, too... namely because of all the add-ons and plug ins, such as foxytunes, download helper, the toolbars for yahoo and google (those are the four I have because those are the only ones I use).
So, does Safari have plug-ins, or add-ons available, akin to firefox, or the app store (that I've heard about) for the i-phone? Because, if so, (if I could get those four plug-ins, or equivalents) that would be enough to make me do a complete switch.

Hi and welcome to the Apple discussion forum!
Yes Safari do use plugins as well as firefox, i guess that you already got the Flash plugin installed.
But you find some other available plugins at this site as well, that you maybe not have installed yet.
http://www.apple.com/safari/download/plugins.html <<
And regarding the Appstore that has really nothing to do with Safari though, the appstore is a
place where you can Buy/Download software for your iPhone. Cheers, J~G

HT5271 Where on my mac do I find library? I am trying to fix a blocked plug in and the directions to do so say I need to go to the /library/internet plug ins (disabled) folder. no where to be found??

Where on my mac do I find library? I am trying to fix a blocked plug in and the directions to do so say I need to go to the /library/internet plug ins (disabled) folder. no where to be found??

Thank you, found it! However, my real issue is a blocked plug in. Another person was having the same issue and they where told to do this:
Additional Information
If you need to re-enable an out-of-date version of Flash Player, you can do the following:
Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
If the browser is running, quit and restart it.
Which I do not have a Internet Plug-Ins (disabled) folder? Can I just drag the Flash Player Plug In to the trash and start over? Help!!

I downloaded the ebates shopping toolbar and wish to remove it but it does not appear in my list of add ons or plug ins. I have just now downloaded the newest version of Firefox.

I downloaded the ebates shopping toolbar and wish to remove it but it does not appear in my list of add ons or plug ins. I have just now downloaded the newest version of Firefox.

I am not able to remove the ebates tool bar because it does not appear when i go to tools then addons or extentions or plugins. Where is it?

I cant open firefox.. it was checking compatibility of add ons and wont quit checking

icant open firefox.it was checking compatibility of add ons and wont quit. this comp is suck a mess . spend your time fighting with one thing. i tell everyone i know not to buy one this thing is a mess cant open apps .why not let them open then a person could get rid of the ones we dont want. it sure is disguesting. you click on them drag them and they fly back up. some fun .comp are supposed to be able to look things up and read the news . not play around chasing apps .. why change . the xp was a real nice comp. did`nt need to chase apps around and still do`nt get them open. i cannnt say one good thing about this comp. it is a big big head ache

I am not clear what your problem is and importantly whether you are trying to ask for help with Firefox.
If you have a Firefox problem can you explain what you need help with please. If the problem is with a new Windows 8 operating system you will need to find a suitable forum to discuss that.
A websearch will turn up many suitable fora one possibility is
* http://windowssecrets.com/forums/forumdisplay.php/66-Windows-8-Forum
The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.
If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. (You'll need to be on the latest version of Firefox to submit feedback). Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

Firefox crashing with no add-ons or plug-ins

Yesterday, I removed all of my add-ons and deleted all of my plug-ins except for Mozilla Default. Firefox ran smoothly all day yesterday after that. Now today, it's beginning crashing again. (RtlpWaitForCriticalSection | RtlEnterCriticalSection) is the signature of the crash. I don't know what's causing this at all. There is nothing left that could be contributing to this as far as I can tell.
== Crash ID(s) ==
2b285d73-4386-4bcf-8755-742722100729, 8b3a715c-6f1c-45b0-8057-ce9f92100729

Please read this article to see if it helps:
http://support.mozilla.com/en-US/kb/Crash+signature+-+RtlpWaitForCriticalSection

Firefox says I need plugin updates Plugins are listed as Netscape plugins am I supposed to use these for Firefox

Firefox says my plugins need updating. When I look at the plugin update page it says these
are Netscape plugins. Do I need to use these with Firefox? I have 3.6 installed.
== This happened ==
Just once or twice
== Today

Your plugins list shows outdated plugin(s) with known security and stability risks.
# Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)

Firefox says I need to update my add ons and plug ins at startup after restarting my laptop

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