Firefox screen saver starts to load, but fails and will not close. To get my computer back I have to do a "control/alt/delete. Why?

I do not know which version I am using - I am truly computer illiterate. You will need to tell me what information you need, and how to find it. Sorry.
At about the same time as this developed, I lost the ability to continually see the tool bars at the top and bottom of the screen- as if the page was too big for my screen. Don't know if they are connected problems.

virginiafromphoenix wrote:
.......How do you close a non-responsive application?.......
Try ( alt + cmd + esc ).  Gives you a menu of running applications, and a chance to "Force Quit".

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