Firefox sends error message that it is off-line

Doesn't connect to internet, keeps messaging that it is off-line and tells me to make correction, but doesn't tell how to do it.

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

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I continually get error messages that cut me off from Yahoo Mail because someone else has logged into Yahoo Messenger. I've never signed up for Messenger so why do I keep getting cut off from Mail?

I get the error message 4 to 6 times a day. Since I don't ever remember signing up for Messenger, I'm puzzled by the message. I can't find Messenger in my applications file (or anywhere else) so I can't delete or un-install the program.
At first it was just an annoyance, but not it's starting to get to me!
What should I do?
Help!

Try first to Clear your cache from : Tools > Options > Advanced > Network, Clear Now button.
if the above is not helpful, [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles create a new profile] and check it again.
if you create the new profile see: [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_recovering-information-from-an-old-profile Recovering information from an old profile]
thank you

Unable to send emails, get error message that access to server is denied...problem began a few days ago

For the past few days, since the Thunderbird update, I have been unable to send any emails from my thunderbird account. I have also tried going into my juno account online, and any emails that I send out come back with the mailer demon response - tha the email did not go through. With help from Juno I have tried to reconfigure my account, turn off my Anti-Virus and Firewall (Norton 360) changed my password many times, but nothing is working.
This is the error message that I receive...An error occurred while sending mail. The mail server responded: Access denied...4664b9656464c9c921b121b9b9c5354d11b420a93520358d357984a56d99d1cd24a07174e57559e0b1f00c7149f025b925ed4d45140c20f5.... Please check the message and try again.
In the past, I have received this message and was told by Juno to change my password. When I did that, I was again able to send out emails. But this time nothing has worked. I even tried a system restore to go back before the Thunderbird update, but that did not help either. I really need to use my email, and just can't imagine what has happened to it. I am not sure if this is a problem for Thunderbird or for Juno my email server. Please advise. thanks.

To diagnose problems with Thunderbird, try the following:
*Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Note that Norton's is notorious for not being "off" when their interface says they are. Safe mode with networking guarantees that.

I cannot print from Websites or my college online course. Tries to save files to desktop as an .xps document but nothing happens and I get an error message that print command did not work. Have reinstalled firefox and adobe, no help. Any suggestions?

Cannot print anything from internet using Firefox as browser. Please advise. I have to use Firefox for internet college courses, cannot print my assignments. I do not have this problem on Mac or using Internet Explorer. Only happens when using Firefox. When I select print a message comes up to save information to desktop as .xps file. Select save, sometimes it is on the desktop but I cannot open the file or it simply does not save file and get an error message that print command failed. What is happening?

{Ctrl + P} and select your printer in the Printer - Name box near the top of that window.
http://kb.mozillazine.org/Problems_printing_web_pages

Getting error message that states itunesexe has been set to run in compatibilty mode for an older versions of windows for best results turn off compatibility mode for itunes before you open it .How do i turn off compatibility mode?

recieved error message that states" itunes exe has been set to run in compatibility mode for an older versions of windows for best results turn off compatibility mode for itunes before you open it. How do i access compatibility mode and turn it off ? Believe i have Windows 7.

Try the following document, only be sure that none of the boxes in the compatibility tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open.

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open. How do I correct this problem? I really like firefox because it runs many technical programs on the web that do not work with safari. I have FireFox version 32.0.1 installed on my MacPro PowerBook OS X 10.7.5. My activity monitor does not show any FireFox activity, so do not know what it is seeing

This worked, I used the method described in this link http://forums.mozillazine.org/viewtopic.php?t=365156, and opened the Mozilla profile screen with the terminal on my mac, using the language given in the links. Then I duplicated my original profile to save the bookmarks, etc. Put them in a folder listed Duplicate profile with the date. With the open profile screen, I deleted my original profile, created new profile folder and then a new profile. Note that profile cannot be created in the system library, it must be created on the disc, because the library will not allow writing into it. After I created my new profile folder, I dragged all my old information into it, and it worked. Firefox closed and the error disappeared. You must be VERY careful to make sure Firefox is closed anytime you are doing anything with the profile folders. I think that is what caused my original problem.

I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.

I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.

Please give a bit more system details. Which OS and version are you on? Is it 32 bit or 64 bit. Try downloading the Creative Cloud App if not already installed from: https://creative.adobe.com/products/creative-cloud. You can choose to install PS from withing this app and need not rely on web page.
Regards,
Anirudh

When I close firefox I get an error message that says:The instruction at 0x7758144 referenced memory @ 0xffffffff, The memory could not be read, how to fix ths?

I get an error message that says , nsAppShell:EventWindow:firefox.exe... Application E...
The instruction at 0x7758e1144 referenced memory at 0xffffffff. the memory could not be read. Click on OK to terminate the program. What's wrong and how do I fix it?

I knew how to do that, sorry. I didn't know if you wanted a copy of each individual report or just the page. Here it is...
Submitted Crash Reports
Report ID Date Submitted
bp-af8afb9c-406f-4843-b5f0-f341c2140704 7/2/2014 7:12 PM
bp-500df430-465f-44ec-9a7e-c34372140702 7/2/2014 4:52 PM
bp-2c14d0a2-b4a2-4eee-a72d-85b912140702 7/2/2014 4:51 PM
bp-2e8bc220-7e16-4291-b3c3-59a7b2140702 7/2/2014 4:50 PM
bp-ea8a52d4-ff08-48f4-b641-539202140702 7/2/2014 4:49 PM
bp-7ff8483e-468a-4324-b788-336e02140702 7/2/2014 4:46 PM
bp-ee0edfa1-f678-428c-868d-1f80b2140702 7/2/2014 4:44 PM
bp-dd32ccd5-4a84-4582-baa9-d731a2140701 7/1/2014 5:29 PM
75d1f4f1-730e-4e6d-a9aa-7bf08527c14e 5/14/2014 7:40 PM
a5d77b9b-5adc-40ed-8926-245f9c1711b2 4/23/2014 6:24 PM
42ef8c1d-dd05-401f-b91c-15633c5080f5 2/17/2014 2:33 PM
0a233130-e0e9-4a78-ac7c-70ce42d07fcd 2/17/2014 2:33 PM
90b4e67a-5655-4dbf-96aa-b1ceb622cffb 2/17/2014 2:33 PM
1222611d-88cd-4c2b-a165-48dc2ae60888 2/17/2014 2:33 PM
921660a9-b14c-4b71-81c0-4864f246f531 2/17/2014 2:32 PM
84c51953-118a-4b16-a65c-5b0472c31885 2/17/2014 2:32 PM
b12c8c12-b5d2-4028-8804-7831fff1e059 2/17/2014 2:32 PM
fa608271-c2c6-4ff2-8fee-dd12d9cddca5 2/17/2014 2:32 PM
110a075b-5209-4b48-98fb-51f6c18747b7 2/17/2014 2:32 PM
f6b7c7f8-edb5-4c8a-9f9d-95cdf9dae28f 2/17/2014 2:32 PM
38df997b-6c08-4b04-9e10-79114e21b087 2/17/2014 2:32 PM
58e8b80b-0482-4df7-874e-e3c051e3a390 2/17/2014 2:32 PM
2649763b-3e51-414c-87a9-c429e2542a1c 2/17/2014 2:32 PM
f3323912-ee94-40ac-9378-891cf8d04454 2/17/2014 2:32 PM
db9a70c3-8de0-4b52-b7f2-999da7fa4584 2/17/2014 2:32 PM
ac6c20aa-fd8b-4068-8fee-777fddba34a9 2/17/2014 2:32 PM
86068336-7d23-42de-ae1e-30c58f38ed20 2/17/2014 2:32 PM
da68f0b9-1b9f-4fc6-b16d-1f7b3e57a111 2/17/2014 2:32 PM
a5a07386-14fb-44e3-aabe-2dcf350980f8 2/17/2014 2:32 PM
3f447cee-1105-416e-9b66-163fcb2f25fb 2/17/2014 2:32 PM
968c04e0-00bd-4489-8ac3-13e2100b0f70 2/17/2014 2:32 PM
84a12490-7aff-43a3-8b18-e596eef73ece 2/17/2014 2:32 PM
8f5bc390-2805-41df-8d60-48c2b6b61816 2/17/2014 2:32 PM
088af5c3-ec72-47a6-be3e-5635daf4bd7c 2/17/2014 2:32 PM
30f469f8-4802-4708-ad13-01b0f69a5087 2/17/2014 2:32 PM
33080078-0b63-4db7-8f06-0ae2547e8118 2/17/2014 2:32 PM
f03a4616-d0bb-41a6-b322-b5edfbaaede8 2/17/2014 2:32 PM
577bb1ab-2f33-4707-b3f5-a89fab3ecdfb 2/17/2014 2:32 PM
e05818d0-59b2-4e32-aa85-88a76401a12c 2/17/2014 2:32 PM
0d6c09fa-bc59-438a-b306-7775f4339846 2/17/2014 2:32 PM
95d256b1-f1d2-4443-99f1-2373246e2c40 2/17/2014 2:32 PM
fa943610-9b45-4e01-ba2e-137fff6b0278 2/17/2014 2:32 PM
1d918c94-c13e-4e1b-89f6-6931e0aa99a8 2/17/2014 2:32 PM
b7a0218c-de80-4a2f-9aea-8df9bda565fe 2/17/2014 2:32 PM
9b9d142f-e411-4529-840d-b0ad9bae57e6 2/17/2014 2:32 PM
cbdc8180-d488-4a74-954a-2b209954cee9 2/17/2014 2:32 PM
b0d7cb88-4f57-4650-8863-d085d7eaa255 2/17/2014 2:32 PM
fc56f033-1b12-4588-8ffb-8742245d8e0b 2/17/2014 2:32 PM
603c27c7-d40e-45bb-8a23-85cd5e3ad974 2/17/2014 2:32 PM
03778c8d-1e07-4532-a692-cc13200c9bd8 2/17/2014 2:32 PM
e8a1bcbd-9109-48a3-9d4b-7ad2c66ba12f 2/17/2014 2:32 PM
5c063da2-6949-44cf-9f8a-12d45e41b053 2/17/2014 2:32 PM
6758ff53-9c38-472f-83b0-466c7d38080a 2/17/2014 2:32 PM
a252f676-f745-415b-b640-5eb8df5cbc6d 2/17/2014 2:32 PM
a0ffc786-3e64-4d41-8518-1545ec39ca90 2/17/2014 2:32 PM
922ea6d5-6204-4a10-8208-68dddef1afcb 2/17/2014 2:32 PM
8bf8a1b9-33ce-48df-9f73-36d09da7d3b2 2/17/2014 2:00 PM

When I tried to download the new version of firefox I get an error message that says "you computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment.

When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

When bookmark with Firefox I get an error message that Google has a problem saving the bookmark. Whay are FF bookmarks being saved to Google?

I used to be able to save bookmarks in Firefox. Now when I save a bookmark there is an error message that Google is having a problem saving the bookmark. Does this mean saving to Google or Firefox? When I look roe the saved bookmark it is Google.
Also when I save the bookmark i do not get the option to save it to a folder-- I can only tag it

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is off

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is turned off.. Any ideas?

Thanks Rudegar,
I only synch and do not stream off of my 1st Gen AppleTV
I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
Will keep working on other fix options (factory reset, etc.)
Thanks again

My 4th gen. shuffle keeps on sending me an error message that it cannot connect with iTunes because it's not formatted properly.

Hi,
About two days ago my shuffle started to send me an error message that it cannot connect with iTunes because it's not formated properly.
So I've already updated the softwer, I tried to use it with every single USB port on my computer and searched for solutions on the net but couldn't find any useful information...
I literally see the following message: The iPod "194" cannot be used with iTunes because it is not formatted properly.
Any ideas?....
Thank you!

If you cannot access the iPad because of the passcode, you have no choice but to restore it using the same steps that you would use if you forgot the passcode.
iOS: Forgotten passcode or device disabled after entering ...

Get error message that skype has problem loading when computer is turned on the first time every day. this started when the latest firefox v6.0 was downloaded.

get error message that skype has problem loading when computer is turned on the first time every day. this started when the latest firefox v6.0 was downloaded.

''mbratlie [[#question-1055011|said]]''
<blockquote>
It was working fine and I had no problems, and then one day I tried opening a window and it froze. When I tried quiting the program my whole window went black. The x to the close the window doesn't work. The only option I have in my tool bar is Firefox and nothing happens when I try to quit firefox. Every time I try to shut down my computer Firefox prevents it. I haven't updated Firefox yet, so it's an older program, but only by a month or two. What's going on and how do I fix it?
</blockquote>
This is the first time it's ever happened. I downloaded the new operating system for Firefox but I can't install it until the Firefox currently running on my laptop quits, which it won't.

I am trying to log in to my MSN Hotmail e-mail account, and after entering my login info, I get the error message that Firefox cannot find the server. Why not?

When trying to log into my MSN Hotmail account (@msn.com), after I enter my credentials, Firefox gives me an error message that "Firefox can't find the server at blu152.mail.live.com". I am able to log in easily from the same computer using Internet Explorer. I think this problem just started yesterday. Why is Firefox unable to connect to my e-mail account?

Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

TS3899 When I send an email I get an error message that the receiver does not allow "relaying" it doesn't matter who the recipient si

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Go into Settings>Mail, Contacts, Calendars>your account>Outgoing mail Server>SMTP>Primary Server then turn Server ON and fill in both User Name & Password>under Outgoing Mail Server.

Firefox sends error message that it is off-line

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