Firefox sent an update but it wouldn't download because it said it came through an e mail improperly coded or tried to use adobe acrobat and that doesn't work. what do I do

firefox sent an update to my imac but I couldn't download it because it said it came through an email improperly coded or tried to use adobe acrobat and that doesn't work. what do I do??

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

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HT1296 When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

Help! My MacBook is all of a sudden not working. I can login to my account but as soon as I do that the screen goes completely white. I can change the volume and I have a mouse but that is it. I've tried safe starting my computer and that doesn't work.

Help! My MacBook is all of a sudden not working past the login page. A white screen comes up that I cannot get rid of. I attempted a safe start up and that failed as well. It's a white screen where I have a mouse and when I click the volume buttons I can hear it working but nothing else just white. Please help.

Something you can try is resetting it all Settings > General > Reset > Reset all settings. Or go to Settings > Store & sign out & log back in. Another thing you can do is restore your ipod. This has happened to me but the only thing i did was that i created a new account but try doing the things above i just told you. :)

I use an online application that doesn't work with FF, but I had been able to use an IE plugin within FF and it worked fine. After the last update (3.6.12), it says plugin is not compatable with version. Help?

I use an online application that doesn't work with FF, but I had been able to use an IE plugin within FF and it worked fine. After the last update (3.6.12), it says plugin is not compatable with version. Help

go to '''TOOLS '''then '''OPTIONS''' then '''ADVANCED''' then '''NETWORK tab''' then '''SETTINGS tab''' and select the options '''NO PROXY''' click '''OK''' and '''OK '''again in the next screen. With that you have disabled the proxy settings.
''if you like to not disable the proxy settings choose'' : '''Auto-detect proxy settings for this network''' (it is in the same session)
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

So my daughter set a password to lock her ipod and now she can't remember it. I tried to restore to factory settings but it still wants a password. I tried 0000 and that doesn't work. Any ideas what to do to?

So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?

From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock

For the first time, I'm trying to use adobe premiere elements10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or

For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone

mike frischenmeyer
What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
know the details and troubleshoot to determined what caused the problem.
1. Can you open a new project?
2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
for that project?
3. Please review the Adobe document on troubleshooting damaged projects.
Troubleshoot damaged projects | Adobe Premiere Elements
4. What are the steps that you are using to reopen this saved closed project.
a. File Menu/Open Project/Name of Project
b. Other
Please review and consider and then we can decide what next based on your further details and results..
Thank you.
ATR

My ipod is not working it shows ipod is disabled but i tried everything to recover it and its still not working what do i do now

i tried everything to disable my ipod but ti still shows ipod is disable

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

How do I switch back to 3.6? I use Norton 360 and it doesn't work with Firefox 4. I have uninstalled 4 and try to reinstall 3.6 from my downloads but it deleted 3.6 exe when it installed 4. I WANT 3.6 BACK.

Norton isn't supported on Firefox 4. I don't trust ANY web browser that I can't use Norton on. I had no complaints with it when I had Firefox 3.6. I want to reinstall 3.6 but can't. I have looked all over for a download but every one comes back to Firefox 4.

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have indicated that for Norton 360 they plan to release an update to Norton 360 to support Firefox 4 in early May - http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Since i updated to Firefox4 i can no longer save tabs on closing - searched help - says settings may be wrong but no suggestions how to fix. i tried the "corrupted files" change and that didn't work either.

Why don't my tabs save anymore when i close Firefox. I'm not asked to save and i want to! i've tried looking in the help database and it does suggest settings may be wrong but does not offer any suggestions to fix.

You can use "Firefox > History > Restore Previous Session" to get the previous session.
There is also a "Restore Previous Session" button on the default about:home Home page.
Another possibility is to use:
*Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"
You can set the warn prefs on the about:config page to true via the right-click context menu or toggle the value with a double left-click.
* browser.showQuitWarning, see http://blog.zpao.com/post/3174360617/about-that-quit-dialog
* browser.tabs.warnOnClose, see http://kb.mozillazine.org/About%3Aconfig_entries
* browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
* browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page.

Have elements 7 downloaded on my computer. Tried to download lightroom 5 64-bit but it wouldn't download because I have Vista and not 7. Now my elements will not open. I click on it but nothing happens. Any suggestions.

Elements 7 will not open.

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

HT2736 A friend gifted me something, but it NEVER arrived, he tried resending the mail 3 times, then tried with a different email, and still didn't work. WHAT!?

A friend gifted me the new single Super Collider, but I never got any e-mail or message at all. He paid for it, got charged to his credit card, and I received nothing. He tried sending it multiple times, without success, then he tried with a different email account of mine, which didn't work as well. We're both seriously ****** about this, but before ragin out in flames, is there any way to solve this?
Facts:
We have the same country store on iTunes.
Both my emails have an associated iTunes account (both same country as his)
I checked my mail everywhere I could, no spam folder, no trash folder, no main folder, nothing.
What can we do? If possible to avoid contacting support better, apple support gets 5 stars on the worst tech-support system.

You don't want to update to 3.6.4, trust me. Stay with 3.6.3. If you need to download it again you can find it here:
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/

To update my os they want a passcode . I tried my apple password and it doesn't work what do they want

I do not remember useing a passcode to access apple updates to my Ipad I tried my itunes password but it does not work. Where do I find my passcode?

it's your appleID password
https://appleid.apple.com

ENVY x2 11-g010nr Notebook PC can't boot off anything but C drive (and that doesn't work)

I have this Envy here and it is stuck in the "repairing disc" loop. I've gone into advanced repair and command prompt and run chkdsk /R (with no problems) and I've TRIED to run sfc (even with offline options) and it fails to run.
I'd like to try to run some other tools or at least recover the data off of it before I try wiping it out. This means I need to boot off USB drive or USB cdrom.
Neither of these options are working.
I've disabled secure boot and put both the USB drive and USB Cdrom at the top of the boot order but they won't boot. They also don't show up when I pick boot menu from the escape key menu when booting.
Both of these disc and jump drives work in other computers as boot devices so it's not that, I use these almost daily and have used them since attempting to get this to work so I know they still work today.
Any ideas left?

Hi @Gilligan8
Welcome to the HP Support Forums!
I understand that your hard drive is stuck in a repair loop, and you are not able to boot off of an external device. I am happy to assist.
Are the USB drive image and the CD legacy boot images or are they UEFI?
Have you tried the BIOS or system hardware tests?
You try one of these methods to try to backup the data on your hard drive, and once have everything safely backed up you could try a system recovery, for which I have two more links below.
How to Recover Data from the Hard Drive of a Dead Laptop - wikiHow.com
Performing an HP System Recovery (Windows 8)
Troubleshooting HP System Recovery Problems (Windows 8)
Do not do the recovery until you have tried to backup everything you can to another hard drive.
I hope this helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

I need help deleting songs from my new iphone. The songs don't show up in library, they're unchecked and I've synced only the checked songs, but they're still on my brand new phone. I've swiped my finger to the left, and that doesn't work.

They have the icloud symbol beside them. Does that make a difference?

Hello Jensones,
Thank you for providing the details of the issue you are experiencing with music on your iPhone 5s. It sounds like you're seeing your iTunes in the Cloud purchases.
The items you see with the iCloud icon next to them are purchased songs that you can stream from iTunes in the Cloud and do not have a delete option because they are not actually on your device. You can hide all these songs in Settings on the iPhone:
Just show music that’s been downloaded from iCloud: Go to Settings > Music, then turn off Show All Music.
These steps are from the iPhone User Guide:
iPhone User Guide
http://help.apple.com/iphone/7/#/iph6e2dfb83
If there are just specific songs you would like to hide, you can hide them using the iTunes Store on your computer:
To hide your purchases
Open iTunes on your Mac or PC.
From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
Go to the iTunes Store.
Click Purchased from the Quick Links section on the right side of the iTunes Store.
Choose a content type by clicking on Music, TV Shows, Apps, or Books from top.
Hover your cursor over the item you want to hide.
You will see an "X" either to the right or left top corner of the item.
Click the "X" to hide that item. A confirmation dialog will appear once you click the "X."
Once you hide the songs on your computer, I recommend quitting and relaunching the Music app on your iPhone. You can find more information about hiding purchases here:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
Thank you for using Apple Support Communities.
Best,
Sheila M.

I purchased the monthly plan for Creative Cloud but I don't need it, I want to use Adobe Acrobat to store my books. What can I do to get more space on my Adobe Acrobat account?

It doesn't make much sense financially, to pay 34 dollars a month for 1GB of extra storage space. Please someone help me figure out what I need to buy/do. Thank you in advance.

Please refer to :
Sample eBook Library | Adobe Digital Editions
http://www.adobe.com/content/dam/Adobe/en/devnet/digitalpublishing/pdfs/indesigntokindle_w p_ue1.pdf
To cancel the CC please use the link
Cancel your membership or subscription | Creative Cloud
Regards
Rajshree

Firefox sent an update but it wouldn't download because it said it came through an e mail improperly coded or tried to use adobe acrobat and that doesn't work. what do I do

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