Firefox shows a white page with "connecting" noted up top?
when launching firefox on my pc, the menu bar, etc. will appear, however the screen remains white, while a tab showing "connecting" continues to oscilate. I have tried to "reset firefox" under Troubleshooting mode and have tried launching is safe mode, both suggestions found in the support sites. When doing this firefox closes down and when I try and open it up again, it gives me the message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," which takes me back to square one.
You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
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My computer would show a white page with a flashing folder that has a question mark on it at first. Then I tried restarting it while holding the option key, and it took me to a white page with a globe that asked me to do an internet recovery. I clicked it, but then it took me to a white page with a globe and explanation mark on it, that says apple.com/support -1005F. How do I fix this problem? please help.
Ok so this is what happened, trying to get to the recovery partition.
after boorting the screen was on a complete blank white page but it was making a "click....click....click...etc'" noise until it eventually stopped clicking and the screen with a rotating globe popped up, and it asked me to choose a network. I did, but its still on that same rotating globe, with my network name under it. but its not showing me any progress or notes or anything....
:/ What now? -
Firefox is stumbling when pages with PDF content come up. how can i get my old version3.5.6 back?
Question
firefox is stumbling when pages with PDF content come up. how can i get my old version3.5.6 back?Thanks for your response Cor el, I'll try that the next time it happens, it's completely random. One moment it functions normally then suddenly it changes its mind.
Restarting my pc usually brings it back to normal until next time.
One thing I've noticed, but not 100% sure there's a connection here.....I edit my websites online and log into cpanel which opens new pages in separate tabs, as it should do. It seems that this problem occurs when I'm logged into cpanel...if i'm logged in then open a new tab for regular browsing of other sites then all links on those sites also open in new tabs.
Ican't say for sure if it's always only happened when logged into cpanel, but certainly on the last 3 occasions.
At the moment it's behaving normally so much I can do to check your suggestions, but will try them the next time it occurs.
One other thing I forgot to mention too....since i've had the new firefox, I've noticed that when I log into yahoo and post comments, I often find myself having to log on for each new post. Everything was fine with old firefox and there have been no other changes to my pc . -
My car was broken into in Uptown, MN last month and my Macbook was stolen along with my Wifi device. Although my computer would no longer power, it showed a white screen with a folder and question in the middle and then shut down. I hadn't had a chance to take it to have it checked, but is there a way to track my computer if I do not have the serial number? And if I purchase another computer is there a way to get the music that I purchased in iTunes back?
ThanksRegarding your music, yes you can download it again at no cost. Launch iTunes on the new computer, and sign in to your account using the same Apple ID you used previously. Go to the iTunes Store. On the right side under Quick Links select Purchased. Click on All Songs in the upper left.You'll see a list of the music you purchased from iTunes. In the lower right corner click the Download All link. Note that this may take a long time, particularly if you have a lot of songs. Use the fastest Internet connection that you can.
About the computer, unless tracking software was already installed on it and turned on there is no way to track it.
I would suggest changing passwords of any accounts that you have on the computer, such as email. If you have any credit card information stored on the computer, have them cancelled and replaced immediately.
Sorry to hear about your loss. It is very distressing, I know.
Best of luck. -
Hi
My daughter has a apple mac laptop. It is coming up with a white page with a file picture with a ? mark in the middle of it. It keeps flashing. Nothing will work now and we car'nt seem to work it out. Does anyone have any answers ?That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
hello! i've a problem with my Imac. it shows me white screen with a folder with quastion. it could be a problem with hard drive. i should insert mac os cd, but i couldnt find it. in Russia, in Finland and in Sweden the same problem)
Have a look at some of the suggestions in this link:
http://support.apple.com/kb/TS2570?viewlocale=en_US&locale=en_US (Russian is available from the link within the article (top right of the page). -
My macnotebook is showing a white screen with a file with? any idea
my macbook is showing a white screen with ? iside a blinking file . any idea ?
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
I love the new App Tabs but have several that when pinned just show a white page as the icon, so you have to mouse over them to figure out which one is which. Example is bankdirect.co.nz. Is there a way of getting the site logo to show up so you can see what is what at a glance but still have the nifty space saving size of the App Tab? Thanks!
SergZak
Thanks for that. I have to say that there were a couple of screens that appeared to show both the iPhone and iPad and it was the iPad that was showing the icon!
It is not life threatening, I just thought that something had not installed as it should have.
Demo
Thanks for your comment.
Cheers
altv -
with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.
Having same issue here:
https://discussions.apple.com/message/19043181#19043181 -
i can't open swf files for schoolwork. Installed VCL, Flip4Mac and Adobe flash and shockwave players. Can get white screen with connection erro message with adobe flash player. Help me!
Apple dropped playback support for .swf formats in QuickTime almost ten years ago.
Adobe Flash Player is the only way to view them. -
On start up my Mac Book Pro shows a white screen with a spinning wheel. I have tried starting up with the Snow Leopard disk - all I get is a blue screen. I guess that this is a major repair job??????
If you have the exact same problem - take the computer to an Apple store or an AASP. Whichever is more convenient for you. If you have AppleCare call them!
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My mac book pro on start up shows a white screen with a folder with a question mark in it then switches to the apple symbol with the loading bar under it but it freezes about half way. Only started to have problems since upgrading to yosemite any ideas.
I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed: OS X: About OS X Recovery - Apple Support
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After installing windows xp accidentlly i erased macintosh hard disc. Now my macbook shows blank white screen with sign of folder with '?' blinking. Now what to do please help
Avoid using hand-tools or power equipment .
"My mac book did not come with dvd. Now what should i do?"
Bring it to the Apple store. They can help. -
I can't open mail, all I get is a white page with the 5 icons at the top right, the flag, folder etc. then the white pages disappears. I have rebooted, reset my iPad, still can't get mail to open. HELP anyone....tnx
Hello tomzmem,
Welcome to the Apple Support Communities!
This situation does sound very frustrating. I know that you have tried some great troubleshooting steps already and the issue remains unresolved. Have you forced the Mail application to close and then opened it back fresh? If not, this is the next troubleshooting step I would suggest. Please let me know if the issue remains unresolved.
Force an app to close in iOS - Apple Support
Have a great day,
Joe -
How can get the color back on my iPad 2 retina my mother can not read the new white pages with tiny line or the text messages
You can go into the settings and make the fonts bigger, also in the accessibility, make the contrast better and fonts bolder.
There is also the 'invert colors' but it's not the best thing since it inverts everything.
unfortunately this doesn't seem to be a good update for those with visual issues.
http://www.apple.com/feedback/
You can let Apple know. They won't answer but at least you can be added to the talley of those that have issues.
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