FireFox sometimes crashes when you open it. Not always.

I run Win7 64 bit and have been having intermittent problems where FireFox will crash maybe 5 or 6 times a day when I try to open it. Then other times FireFox opens just fine. I have the mini dump file that was generated as well as the the Event Viewer Errors that show up.
Hopefully these files will be helpful, but I am not sure how to include them in this question.

See:
*http://www.mozilla.org/en-US/firefox/channel/
*http://nightly.mozilla.org/
Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases.<br />
You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version.<br />
Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile

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  • Firefox crashes when you open it

    Firefox will not do anything, except crash.

    See if this article helps - [[Firefox crashes when you open it]]

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    Firefox sometimes crashes when searching normal images on google and It always crashes when searching images of large size. It stops responding i.e display hangs while scrolling. While clicking on other tabs to activate only title bar status changes but display remains the same corrupted google images. It does not close itself. It started only after google has changed its image search page. I dont want to switch to classic image search.Kindly help.

    You can try disabling the "AVG Safe Search" extension (if you have it.)
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  • Firefox is crashing when i open it-had to switch to ie

    firefox is crashing when i open it-had to switch to ie, after just being upgraded to firefox 3-16 version

    You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key.
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
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    *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports.
    If necessary then you can open <b>about:</b> pages via the location/address bar.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox, see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
    *https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  • Firefox constantly crashes when it opens and when tabs are changed.

    Ever since 4/19 of this year, Firefox has been randomly crashing when I open it, and after restarting it will crash randomly during sessions, generally when switching tabs I've noticed (though not always).
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    AdapterDeviceID: 0x1200
    AdapterVendorID: 0x10de
    Add-ons: foxmarks%40kei.com:4.2.1,tilt%40mozilla.com:1.0.1,tineye%40ideeinc.com:1.1,%7BDDC359D1-844A-42a7-9AA1-88A850A938A8%7D:2.0.16,%7Ba7c6cf7f-112c-4500-a7ea-39801a327e5f%7D:2.0.18,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:1.15,%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:4.9.22,xkit%40studioxenix.com:7.4.3,%7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.20,https-everywhere%40eff.org:3.5.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0,keywordsearch%40kaply.com:1.0.7,%7Bc8d3bc80-0810-4d21-a2c2-be5f2b2832ac%7D:0.84,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1,jid1-xUfzOsOFlzSOXg%40jetpack:4.3.2.1
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    AvailablePhysicalMemory: 12883689472
    AvailableVirtualMemory: 3534315520
    BIOS_Manufacturer: American Megatrends Inc.
    BlockedDllList:
    BreakpadReserveAddress: 45088768
    BreakpadReserveSize: 37748736
    BuildID: 20140314220517
    CrashTime: 1398707262
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1395693314
    Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1200, AdapterSubsysID: 089810de, AdapterDriverVersion: 9.18.13.3523
    D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
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    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 37230
    StartupTime: 1398707160
    SystemMemoryUsePercentage: 24
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 4294836224
    URL: about:blank
    User32BeforeBlocklist: 1
    Vendor: Mozilla
    Version: 28.0
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    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
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    One of the bug reports linked to your crashes says the HTTPS Everywhere extension could be a contributing factor. Would you try disabling it for 48 hours and see whether that makes any difference?
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    * javascript.options.ion.content (page content)
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  • Ok, one sentence, that's tough - I have gone through the 'firefox crashes when you open it' troubleshooting but my problem remains that firefox crashes when i open it, how do i fix this?

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    See:
    *http://www.mozilla.org/en-US/firefox/channel/
    *http://nightly.mozilla.org/
    Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases.<br />
    You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
    Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version.<br />
    Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
    * http://kb.mozillazine.org/Testing_pre-release_versions
    * http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
    * http://kb.mozillazine.org/Shortcut_to_a_specific_profile

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    Hi,
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    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
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    See:
    *http://www.mozilla.org/en-US/firefox/channel/
    *http://nightly.mozilla.org/
    Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases.<br />
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    Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
    * http://kb.mozillazine.org/Testing_pre-release_versions
    * http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
    * http://kb.mozillazine.org/Shortcut_to_a_specific_profile

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       msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  
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       PSArt.dll   Adobe Photoshop CS6   CS6  
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       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
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       Cutout 13.0
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       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Mezzotint 13.0
       Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Sumi-e 13.0
       Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       Camera Raw 7.0
       PhotoTools 2.5 2.5.5
       PhotoTools 2.5 2.5.5
       PhotoTools 2.5 Batch 2.5.5
       PhotoTools 2.5 Batch 2.5.5
       PhotoTools 2.5 Hidden NO VERSION
       PhotoTools 2.5 Hidden NO VERSION
       PhotoTools 2.5 Hidden NO VERSION
       PhotoTools 2.5 Hidden NO VERSION
    Plug-ins that failed to load: NONE
    Flash:
       onOne
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

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