Firefox states I need to restart my computer because of an earlier version, but that does not help

There is a problem with the Firefox I have installed but cannot get it uninstalled. Each time I try to download the complete version, I get a message that says I need to reboot to finish uninstall of previous download. I have rebooted many times, but always receive the same message.

Run the Firefox program once as Administrator (right-click: Run as Administrator). 
If that doesn't help then do a clean reinstall. 
Download a fresh copy of Firefox ([http://www.mozilla.com/firefox/all.html]) and do a reinstall of Firefox on top of the current version. 
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.

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Firefox does not display the basic menu line File Edit View etc. How do I get this menu to show. I have tried uninstalling and reinstalling, but that does not help

When I ask for help finding bookmarks, the answer tells me to click on bookmarks as shown in the illustration, but there is no such line displayed on my computer.

'''''"Firefox does not display the basic menu line File Edit View etc."''''': That is the Menu Bar; see below.
'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help) Firefox 3.6.x versions allow the user to hide the Menu Bar. 
*Tap the ALT key or the F10 key, Menu Bar will display, click View, click Toolbars, click Menu Bar to place a check mark next to it, '''''OR'''''
*Press and hold the ALT key while pressing the letters VTM on your keyboard, then release the ALT key
*See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Other Toolbars''', see: https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing 
'''Status Bar''': click View, click Status Bar to place a check mark 
'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars
 
 
'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins. 
 
*Adobe PDF Plug-In For Firefox and Netscape
**Current versions are 9.4.2 and 10.0.1 (aka Reader X)
**More info about version 10 (aka Reader X)
***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.

After uploading iOS 8 on my iPad 2, The load circle I'll icon keeps running. I'm trying to restart but that does not help. What is the problem and what is the fix?

I have never had any problems with my iPad 2, until I uploaded iOS 8.1. Now, the circular load indicator in Safari never turns off, even after the page is loaded. This is draining the battery. I tried a restart, but the problem still exists. Help!

Resolve iOS update and restore errors - Apple Support

Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have a 4th gen iPod touch and I can not connect to the Internet even though my iPad works and my computer let's me get into the Internet. It gives me a message cannot to server. Please help I have tried to reset it but that does not work

I have a iPod touch 4th gen. And I cannot get into the Internet I get a message that say cannot connect to server. The other computer and my iPad still work with the Internet . I have reeked to reset it but that does not work. Please help me.

I do not know wat "reeked to reset" means.
Try the following:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then on your router.
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

Every time I open iPhoto, the program freezes, showing me the spinning rainbow of death. I always need to perform a Force Quit. I have updated my software, but that did not help.

Every time I open iPhoto, the program freezes, showing me the spinning rainbow of death. I always need to perform a Force Quit. I have updated my software, but that did not help.

tullch24
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/">iPhoto Library Manager</a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

HT201184 I have an Imac G5 OS 10.4.11, my cable company saids I need to update my browser to 5.0 at least but Safari does not have an upgrade for my OS systemI have an Imac G5 OS 10.4.11, my cable company saids I need to update my browser to 5.0 at least

What can I do...I have an Imac G5, OS 10.4.11, which is not upgradable, my cable company saids I need to upgrade my Safari browser to 5.0 but Safari does not have any updates for my system, either does FIREFOX, does anybody have a solution?

TenFourFoxG3-17.0.11.app.zip
TenFourFox G3 build 17.0.11 RC/final
Nov 14
Nov 14
22.5 MB
1242
TenFourFox7400-17.0.11.app.zip
TenFourFox G4/7400 build 17.0.11 RC/final
Nov 14
Nov 14
23.3 MB
1517
TenFourFox7450-17.0.11.app.zip
TenFourFox G4/7450 build 17.0.11 RC/final
Nov 14
Nov 14
23.2 MB
6717
TenFourFoxG5-17.0.11.app.zip
TenFourFox G5 build 17.0.11 RC/final
http://code.google.com/p/tenfourfox/downloads/list

I am not able to install firefox as it says I need to restart my computer to update an older version

I was cleaning up my laptop b/c it was running too slow and I uninstalled firefox with the plan of reinstalling it after I had gotten rid of everything I wanted to get rid of. Now when I try to reinstall it I am told I have an older version which needs to be updated and I should restart my computer to make that happen. Restarted computer 5 times and have gotten nowhere. I don't believe I have an older version on my computer as I pretty much deleted every single thing I ever downloaded or saved (on the plus side my computer is running much faster). Please help.

If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

It has repeatedly told me to restart my computer to uninstall a previous version, Ido that and then it tells me to do it againHow do I break this circle?. .

I unstalled my previon versiion of firefox as it kept locking up, this included restarting my computer as the final step of uninstalling firefox. Now when I try to install firefox the installation program is interrupteded by an order to re start my computer to complete the prior uninstall. I restart my computer but then get the same order when i continue to try install firefox again. If I choose to not restart the install program disappears from my screen.

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: '''[http://kb.mozillazine.org/Kill_application Kill Application]'''
'''Causes and solutions for Firefox hanging at exit:'''
'''[[Firefox hangs]]'''
'''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
'''[[Firefox is already running but is not responding]]'''
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox SafeMode is a diagnostic mode that disables extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

I want to close the bokkmarks side bar, I have tried to open firefox in safe mode but this does not help.

This morning I opened firefox as usual and found that a sidebar for bookmarks on the left side of this page. I did not request this to open and I want it removed from my computer. I do not like the way it uses up the space on the page. I have tried to open firefox in safe mode but his did not clear it. If I can not remove this sidebar I will want to close firefox.

There should be a little 'x' Close button in the top right corner of the sidebar.
Alternatively, Ctrl + B will close it too.

Every time I try to download the new Firefox I get this message when it relaunches, " Invalid Request You requested a page that does not exist. You may have reached this page by clicking on an invalid link or bookmark." What should I do?

This happens with every browser I try to download that isn't the old 3.0 version of Firefox

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
If this doesn't help, try ending any Firefox processes and completely restart it. If none of this helps you might consider you could have Malware or something nastier. Connection issues can also cause that error message. I remember having the same issue a couple of years ago and had to completely restart my PC for some reason to get the new Firefox to install. Sorry I don't have any more in depth answer.
Hope this helped you, have a nice day.

I believe Firefox is infected by a trojan virus, I run a complete virus scan but it does not pick up anything

I believe the virus is associated with firefox, I run a complete scan using McAfee, anti virus, but it shows up nothing. Firefox constantly shows no responding signs, then it will be normal again. Or I have to go into task manager and end firefox.
There is a fake transaction from my bank account, is there anyway I an remove the trojan?

Hi leehuiling
try with a few malware/virus scan programs. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.
http://housecall.trendmicro.com/ - Trendmicro online
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/antivirus-partners/windows-7.aspx
check also for a rootkit infection with TDSSKiller.
http://support.kaspersky.com/viruses/solutions?qid=208280684
thank you

I installed the new Firefox version but it does not open on screen..

It does not automatically open on completion of the install and it does not open when I click on the logo on my desktop or Quick Start bar. It looks like it is starting but nothing happens.
I have tried uninstalling and reinstalling with the same result.
When I try to uninstall I have to shut down first or the uninstall tells me firefox is running. Starter manager does not show this.

Why not? What happens when trying to use it?
"Will not work" is useless when asking for help. Without specifics, no assistance can be provided.

I need to change my iTune Password and in order to do so I need to know my security question. Obvioulsy I forgot but it does not give me any options to remmber or get to some point to change my password

I am not sure if I am in the communit I need to but I need to change my iTunes password and when I try it ask me for security qestions that I obviously forgot...and it does not let me proceed....help

Hey neener64,
If you can't remember your security questions and answers, the optional rescue email provides a way to reset them. You can read more about that here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you did not provide a rescue email address, you can't reset your security questions and you'll need to contact iTunes Store support to have them reset.
Welcome to Apple Support Communities!
All the best,
Delgadoh

Computer knows Zen player is attached but Organizer does not! please he

My computer shows my Zen player but I cannot find it in my Mediasource organizer!?! I have downloaded and re-downloaded everything I can find on the player but nothing hel
ps.
I did at one point manage to get music onto the player. I got the player from a friend who was upgrading, do I need the original installation cd's? Hopefully he still has them. I would really appreciate any help.

You need to also install "Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer (27 Dec 2006)"?Creative MediaSource 5 and its various plugins are now officially available for download at your respecti've product download sites. The main Creative MediaSource 5 Player/Organizer:
Creative MediaSource Player/Organizer 5.0.38 (22 Dec 2006)
For mass storage series ZEN/Muvo players:
Creative Music Player (Mass Storage Series) Plugin 5.0.07 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For PlaysForSure ZEN players:
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For non-PlaysForSure NOMAD/ZEN players:
Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer (27 Dec 2006)
For CD Burning function:
Creative CD Burner Plugin 5.0.3 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)
For selected DTS supported Sound Blaster cards:
Creative DTS Neo:6 Plugin 5.00.05 for Creative MediaSource 5 Player/Organizer (22 Dec 2006)

Firefox states I need to restart my computer because of an earlier version, but that does not help

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