Firefox stopped working and won't install after I uninstall and reinstall.

Firefox stopped working one day. It would not load anything. I followed the directions and completely uninstalled and then reinstalled Firefox. It goes through the process and then says Firefox will load momentarily. It never does. Also, what do you have against hiring people to answer questions in person?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
*http://kb.mozillazine.org/Browser_will_not_start_up

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I have a pc with windows 7 professional. I use adobe cs6 production suite and all of a sudden premiere pro stopped working. I had installed a program recently and created a system restore point prior to it's installation. I installed Zaxwerks proanimat

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clean and then reinstall, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

ITunes stopped working on Windows 7, 64 bit. Uninstalled and attempted to reinstall. Windows installer error....iTunes. 10.6.3.25

iTunes stopped working on Windows 7, 64 bit. Uninstalled and attempted to reinstall. Windows installer error....iTunes. 10.6.3.25.
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Many thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

It stopped working as my browser. Trying to uninstall to reinstall and it won't let me.

Firefox stopped working, I cannot access the internet with it. I've tried changing the default settings time after time to no avail, so I decided to uninstall and reinstall, but all it does it tell me to close the program 1st, when it's not even running, so I can't even uninstall a program that I can't even use!

When you are checking the Windows Task Manager ("Ctrl+Alt+Del)
are you looking at the "Processes" tab, looking at the "Applications" won't help.
Also close the plugins-container while there.
The following may not completely eliminate having to terminate Firefox through the Windows Task Manager but it will come very close.
'''Plug-in and tasks started by Firefox may continue after attempting
to close Firefox''' The "X" in the upper right-hand corner closes the
Window (same as Ctrl+Shift+W) but even if it is the last Firefox window,
it does not necessarily close Firefox .
The only '''proper way to exit Firefox''' is to use '''Exit''' through the
File menu, not the "X" in the upper right corner of last Firefox window.
In the Beta that would be Alt+F then X
* '''Firefox hangs''' | Troubleshooting | Firefox Support http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
Use the '''Windows Task Manger''' to remove all running firefox.exe in the "'''Processes'''" tab of the Windows Task Manager, then restart Firefox.
''very infrequent --'' If Firefox will still not start, remove the parent.lock file from the profile which is created each time Firefox is started to prevent other Firefox tasks from running, see 
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file
'''Avoiding Problems with close/restart''' ''choose either extension''
:Use to close and restart Firefox after enabling or disabling an extension, switching to a new theme, or modifying configuration files, then you don't have to worry about delay or have to look in the Task Manager to see if Firefox is closed yet.
*"'''Restartless Restart'''" extension for Firefox 4.0+ only (2 KB download ) -- uses keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option https://addons.mozilla.org/firefox/addon/249342/
*"'''QuickRestart'''" extension (34 KB download) ''(older extension for those below 4.0)'' uses keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option. https://addons.mozilla.org/firefox/addon/3559/

Firefox stopped working so i re installed and now i have even more problems

okay once again ff stopped working so i did what i was told to do the last time Etc download the newest version and save it and then go into program files and find the mozilla firefox file and delete it and then go back to the saved firefox download and continue the download. here is the prblem with that. after i click on the file to download it ask if i want to run this program and i say yes and then it goes to a menu that says its downloading the files and that firfox will start after but nothing happens. i mean i let the stupid thing run for ever and nothing happens. now i was stupid and i went into programs and uninstalled firefox so now i cannot even do anything. in my start mene wheni click on firefox it says not found because i deleted it. i am being forced to use internet explorer and i hate it. also i admit i am computer stupid so please be kind when u tell me what i have to do to fix this problem. i do not know why all of a sudden after years of using firefox i am starting to have problems with it. please someone help me get my firefox back. my operating system is windows vista

no luck i cannot get anything out of firefox. it just looks like it going to lunch but then even that stops after a few seconds. anything else i can do? should i try to go into programs and uninstall it and then reinstall it again?
another problem i just found (like i need anymore) a solution that someone gave me when i had problems lunching fireforx a while ago was to download the latest version of firefox and save it. then i had to go into my program files and find the file mozilla/firefox and delete it and then find the firefox i saved and finish the download which fixed whatever problem was causing the firefox to not lunch. now when i tried to do the same i cannot. the file that has mozilla firefox in it when i try to delete won't let me it says i have to have premission. so i go into the properties and see the permissions it list it as CREATOR OWNER but it only has permission to do certain thing in the folder like subfolers etc so therefore i cannot delete it. when i try to delete the creator owner or even change the premissions for it it won't let me. i do not even know where this creator owner came from. i am the only one that has use of my computer. like i said i am not very computer smart so any help u can give me please make sure they are detailed. i appreicate all u have done so far. i just want my firefox back.

Printer Stopped Working - Driver Won't Install

My printer stopped working, and I have been trying to reinstall the printer driver, but the computer keeps saying that I need "Administrator privileges" to install it, though I AM the administrator for this computer.
Any suggestions?

Go to Disk Utility and repair the permissions for the computer. Takes a while though, so go get a cup of coffee or something.

Firefox won't work and won't install on my computer.

Here's the situation: I was using Firefox today and it was working fine. A window popped up saying it was updating Firefox or something like that. After that, Firefox stopped working saying "trouble loading page." It is not my internet connection as Internet Explorer still works just fine. I even tried re-starting my computer which did not help. I also uninstalled Firefox and tried to re-install it with again, no luck. I really need help with this as I am taking an online class that works best with Firefox.

Was that a Firefox window or possibly a fake pop-up created by a web page?
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. Please help!

Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. I don't get a spinning ball, it just stops working at whatever page it's on. I can close the program just fine but when I re-open it, either safari or firefox, it freezes trying to load the hompage. This started a few days ago after trying to stream a movie on my computer. I'm on a Mac Air OS X Version 10.6.8 and have downloaded all updates. When I go into finder, it says I have over 80 gigs available. Is there some other memory cache that I need to check? Thanks so much for your help.

ejwoodall wrote:
It's not a router problem as I explained in my post. If it was a router problem then I wouldn't have the problem everywhere I go. It is an issue with the software.
Then I guess the millions of people running 10.5.7 with no issues are just hallucinating that their machines are working fine?
I'm not trying to belittle your issues; you're certainly having them and I know first hand how annoying an intermittent AirPort issue can be. (In fact, mine was due to an AirPort driver bug that no one else seemed to suffer from.)
The single best diagnostic you could do is take your system running 10.5.7 to an Apple Store, and try using their in-store network.
If your machine performs flawlessly, it may be a router issue.
If your machine has connectivity issues there, it may be a hardware problem with your machine.
There have been numerous people in multiple threads over the years who swore that an update was buggy because things used to work, but returned later to sheepishly admit that they took their machine in, a problem was found and fixed, and now their Mac works flawlessly with the newer software.
But simply reinstalling 10.5.5 in no way means the explanation of how firmware bugs may be at play here is incorrect.
In the context of that explanation, all you've done is possibly reinstall software that asks to add "2 + 3."

Some colors in the HP tri-color cartridges dry up and stop working only a few weeks after purchase

HP Deskjet 4180
Genuine HP Tri-Color #22 ink cartridge and Black #21 ink cartridge
Windows 7
Test printing from Photoshop, Windows Picture Viewer and GIMP.
Some colors in the HP tri-color cartridges dry up and stop working only a few weeks after purchase.
The experience that I'm having currently contradicts very good, accurate color from HP cartridges in the past from RGB images that I've printed successfully with this printer. I've previously got excellent color from the true HP ink cartridges on this Deskjet 4180 printer.
But today it is obvious that the yellow is not flowing from this cartridge that was installed only a few weeks ago. And my ink levels are at 50 percent, and they were even higher when I started today... see the screenshots below.
I'm printing from Photoshop, but for some tests I tried printing from two other applications today but I'm always getting these results that indicate that there is no yellow printing... this is much worse than just a bad color profile. I'm an experienced photo retoucher and I have a long history of dealing with inkjet printing in the work place with all kinds of printers.
I know that inks can dry up in their cartridges if they don't get printed with every few weeks and if the printer isn't maintained. I purchased these new cartridges only about three weeks ago and the first test prints and some prints two weeks ago came out perfect.
But today this is the result I'm getting... screenshots below show the original RGB image and an actual scan of the bad print results I'm getting, indicating that no yellow is flowing from the HP tri-color cartridge. And a screenshot of the ink level indicator panel is at the bottom.
Why is the yellow ink drying up and not flowing so quickly? How can I prevent this besides doing semi-weekly prints to keep the inks from drying up? I'm in a fairly humid climat, so dry air is not the problem. The contact points on the cartridge are clean.
Does HP guarantee their cartridges for this kind of thing?
Good color - original RGB image...
Bad color - actual scan of bad print with no yellow, below...
Ink levels after test printing...
Thanks for any help.
digi

Well, here is the answer I was looking for, only arrived at by way of my own further investigation and experimentation.
It seems that no matter who I asked about this problem, I always got the same questions and answers.
For example, the people at the HP 800 number for consumer help, where it seemed I was not talking to someone who was actually familiar with the product, because they came to the conclusion that I need to buy a new HP printer... wow, isn't that a big surprise for an HP employee to say, "Just buy a new one!".
No one, and I mean no one, would seem to be able to listen to or understand what I wrote in my original question on this thread about how this printer prints fine when I first put in a new ink cartridge, and then just a few weeks later one or two of the colors seem to be dried up and they won't print.
And it seems that somewhere I read that you need to print a test maintenance print every month or so to keep the inks from drying up... but the inks seem to be drying up in less than three weeks now, even though I used to be able to go for months without doing a print and the inks would still be fine.
So when I was talking to someone in India, Malaysia or the Philippines at the HP 800 customer phone support number, after going through so much crap about whether this printer was still in warranty just to have a simple question answered you'd think I was trying to launch nuclear missiles and my launch codes weren't current.
And it was much the same situation to get on HP's "Live Chat" customer service on the net, and then they'd go through the same line of questions and answers as the support people on the HP 800 phone line...
Q: "Do you have dirty nozzles on your ink cartridges?"
A: "No, like I said in my original statement, I cleaned those and they weren't dirty to begin with."
Response: "Because you need to clean those every so often, you know."
Q: "Did you try cleaning the contacts on the cartridges?"
A: "Yes, like I said in my original statement, I already did that."
Response: "Because you need to clean those contacts every so often, you know."
Q: "Did you try putting in a new cartridge?"
A: "Yes, like I said in my original statement, this cartridge is nearly new and it shows a 90% ink level."
Response: "Because you need to put in new cartridges when the ink runs out, you know."
Q: "Did you do a test print?"
A: "Yes, like I said in my original statement, I did a test print and that's what is telling me that the yellow and magenta are not printing any longer."
Response: "Because that's how you can tell if any colors aren't printing, you know."
So is anyone else seeing a pattern here? It's not like I'm talking or live chatting with a real human being, but maybe an automated voice prompt system that only has an A, B, C or 1, 2, 3 type of response system that it's working from.
The people hear a answer, and regardless of what that question was in the troubleshooting category that they are in, they just have a stock response that seems to bypass what the customer's answer was, so it's like I'm talking or live chatting with a machine that is uttering its responses in a fixed pattern, regardless of what I'm saying.
HP customer service is like talking to someone who isn't listening, so often they ask their next question, but I just answered that question with my previous answer.
Like I said, the way it used to be, HP or even after market ink cartridges could sit for months without doing a maintenance print and I would still get a perfect print every time. And that's pretty typical for maybe an older person who isn't printing prints that often, but they just want to print one every few months or so, like my mom, with her HP printer, who I've been troubleshooting this problem for.
Or even with my own large format Epson printer or any of the pro level inkjet printers and even IRIS printers that I've used in the workplace over the course of the last 20 years... you could do a print every two months and there was no problem with dried up inks.
And I know somewhere in the past I read that the maintenance print that the instructions was recommending be printed only needed to be done every 4 to 6 weeks to keep the inks from drying up, although when I go through the entire full blown PDF instruction manual now I can't find ANYTHING about how often a maintenance print needs to be done... that's right, nothing!
But on Christmas eve I once again exchanged my last, dried up HP tri-color ink cartridge at a Walgreens store where my mom had purchased it months prior (and the guy was nice enough to exchange it even after 5 months) which was yet another HP tri-color ink cartridge that had at least two of it's colors dry up after only a few weeks. At that Walgreens they had been nice enough to replace three prior HP tri-color ink cartridges with the same problem in the last year, and before that three different after market, off brand tri-color ink cartridges from another store had dried up after only a few weeks.
So the guy at Walgreens told me that now with HP cartridges you need to do a maintenance test print EVERY WEEK in order to keep the inks from drying up... THAT'S EVERY WEEK YOU ARE NOW SUPPOSED TO DO A TEST PRINT FOR MAINTENANCE.
Now, you DO NOT need to do one of the test prints where it prints a photo of a pear, which uses quite a bit of ink, but you can just do one of the self test prints where you hold down on the CANCEL button and then press the COLOR COPY button and it prints a quick test page with just a little color and a lot of B&W text, and that's apparently enough.
And that seems to be enough to keep the ink cartridges from drying up, the way they seem to be otherwise doing so quickly now, as opposed to how HP and other brand ink cartridges used to.
And in fact, now after about a month, after doing weekly self test prints, the ink cartridges are still flowing well and they just did some full color prints quite nicely... ALERT THE MEDIA AND ANYONE WHO CONSIDERS THEMSELVES HP PRINTING EXPERTS!
So the questions I would ask myself are these...
First, why is it that NO ONE at HP customer service knew this, whether it be on the HP 800 phone support or on the HP "Live Chat" with people in India, Malaysia and the Philippines, or even here on the HP Help Forum with so-called EXPERTS from HP?
Second, how have the inks changed so that in the past, you didn't need to do maintenance prints every week, but maybe every two months at the most, in order to keep the inks from drying up, but now the inks dry up in a matter of less than two weeks unless a maintenance print is done once a week?
Have HP and other ink makers changed the formula of their inks so they dry up much faster, forcing people to buy new cartridges when the last ink cartridge is still at a 90% level with dried up ink?
And as a result, are people on the HP 800 customer phone support line and on HP "Live Chat" telling people that they need to buy a new printer, when in actuallity their ink cartridges are just drying up within a new record short period of time?
You tell me, HP experts.

I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

JackieMars71 I would recommend reviewing your installation log files to determine if there are any errors during the installation process. You can find information on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

Shortly after launching into itunes, it freezes and I get the following message: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. How do I resolve this issue?

Shortly after launching itunes, the program freezes and gives me the following message:A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. The program then closes, even if I have not completed what I am doing. How do I resolve this problem?

That is what I thought. Cannot figure out how to turn it off, though.
However, when I talked to her over the phone, she is definitely using Firefox. I tried to access her Internet Explorer, but it has been deactivated, I believe by Firefox.
She primarily uses the Internet to communicate with her kids, grandkids, and great grandkids. Her e-mail account is with Yahoo Mail, and she uses Firefox to access it. Occasionally, she uses the web to look up information, and may have downloaded a virus.
Do you think there's something in Yahoo Mail that conflicts with Firefox? Is there some remnant of Internet Explorer that needs to be deactivated? Could she have a virus?
Any information would be gratefully appreciated. I live 7 hours away, and can only help her over the phone. I'm trying to develop a course of action that I can use with her. I know a little bit about Firefox, so need your expertise.

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected

I have a 2 year old MacBook Pro and the superdrive has stopped working, it won't take discs in as if there is one already inside but iTunes or the dvd player doesn't recognise that there is a disc inside and if there is it can't be ejected, i have tried shutting down and restartinf while holding down the trackpad, as recommended on some forums but that has done nothing
It might be a huge coincidence but the drive was working fine before i installed lion?

Installing Lion would not cause the superdrive to stop working. Are you unsure as to whether or no a cd/dvd is inside? Something may be broken inside and you should consider bringing it in for service.

HT204053 Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninst

Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninstall via the control panel my pc cannot find the route????? I do have an iphone and ipad. What can I do?

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ? [[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

FireFox stopped working after I tried to update my settings

I have just built a new computer; x58 Gigabyte, 920 cpu, windows 7 Ultimate. I downloaded and installed the latest version of Firefox and everything was working great. I updated my bookmarks and everything still worked fine. I tried to update my personal settings by copying a file in my personal folder and Firefox stopped working. "Can't run because it is already running". I rebooted, no help. I removed and reinstalled no help. I am at your mercy please don't make me use Internet Explorer
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)

Which file did you copy?
Is there a '''parent.lock''' file in your Profile folder?
If so, delete that file.

Firefox stops working after computer goes to sleep 37.0.1

Running Win7 Home Premium and Firefox 37.0.1. Since this upgrade, when any of my three computers goes to sleep, Firefox stops working. Sometimes the process can be exited, but regardless, Firefox cannot be reloaded and the computer must be rebooted. When the computer has gone to sleep, and Firefox has stopped working, other browsers, such as Explorer also say they cannot connect to the internet. The fact that this problem simultaneously appeared on different computers following this upgrade suggests that this is a Firefox problem. The only way I can avoid this is to exit Firefox after every use. In many cases, the only web page visited during a session is google.

This is a known issue, and the programers are looking at it.

Firefox stopped working and won't install after I uninstall and reinstall.

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