Firefox stopped working on my computer yesterday afternoon. I have the Windows 7 operating system. It wouldn't open, so I updated Firefox and it still won't open. What's the problem?

I used Firefox yesterday morning and it worked fine. I went back to my computer yesterday afternoon and Firefox wouldn't open. I've tried everything. I even updated Firefox. But it still won't open. I have the Windows 7 operating system. Is there a compatibility issue? Internet Explorer works fine. But I prefer Firefox. Please let me know what I can do to fix the problem. Thanks.

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

Similar Messages

  • Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

    Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
    When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
    My pc is working with windos 8.
    Is there a solution?

    Hey there Rodney274,
    It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I have a windows 7 operating system on my laptop and it keeps saying I have installed itunes wrong?? i have done this activity three times now and do not understand the error? what di I have to do to fix the problem?

    i have a windows 7 operating system on my laptop and it keeps saying I have installed itunes wrong?? i have done this activity three times now and do not understand the error? what di I have to do to fix the problem?

    What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)

  • Firefox thinks its running but not responding shut computer down won't clear deleted and reinstalled still won't clear , what next?

    I have seen this error before and normally if you close down you system and restart it will clear up but not this time. I even uninstalled and reinstalled firefox. started this morning when facebook went down for maintaince. that was about 8 it 2 now and I still can't clear it what can I try next?

    See
    * [[Firefox is already running but is not responding]]
    Try closing any running instances of ''firefox.exe'' (and plugincontainer.exe) using something such as Task Manager. That should allow you to then restart Firefox.
    As for iLivid. Possibly it also has associated apps or extensions with names not including the word iLivid. Looking at their own FAQs there are instructions to remove iLivid using the Windows Control panel, and mention of other bundled software that you may wish to remove. It seems it is more of a nuisacne rahter than out and out malware.
    * see http://www.ilivid.com/faq.htm (page scrolls for more info) but includes:
    How do I uninstall the software?
    The software can be removed in a simple was like any other software:
    Go to the Windows Start menu and then to Control Panel > Add/Remove ("Programs & Features" in Vista & Windows 7) and click "Remove" next to the software name (e.g iLivid Download manager / Windows iLivid Toolbar ).
    During the installation bundle software are offered, each can easily be removed following those instructions: Uninstall Yontoo Addon , Uninstall Search Toolbar (powered by Bing) or Uninstall Babylon.

  • The photoshop stops working when we choose to convert video layer, the problem.

    Ja o Problema identificado FOI? Tem Solução Uma?

    You have not provided any system information or other technical details like what file you are trying to import, so nobody can know.
    Mylenium

  • After I updated to IOS8 my iPod 5 charger stopped working, it randomly shuts off when I have the charger plugged in and also when the charger is plugged in, it doesn't charge. The same charger worked on my iPod when I had iOS7. Please help!

    ipod 5 charger isn't working after updating to ios8

    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable. iOS 8 seem to make the iPod more sensitive to marginal cables.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

  • Last night my Ipod stopped charging and I have no idea how to get it to charge. I've tried everything and it still won't work. Help?

    I got out of my bed last night and accidently got shocked by my Ipod and now it won't charge. I tried using a different charger and my Ipod dock but it wouldn't show that it was charging. I turned it off last night and left it on my dock and turned it on this morning and it had a low battery then all off a sudden it was fully charged. Can anyone please help me because I don't want to have to get a new Ipod just because of that?

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar                 
    For the future, saying you tried everything provides use with no information as to what you did try

  • After years of use, my ipod classic will not sync with itunes on any computer. I have wiped the ipod clean and it still won't sync. what to do?

    I had about 80 songs on my ipod and it worked fine until one day i purchased some new music from itunes and discovered that it wouldn't sync. I tried various things and finally wiped the ipod clean thinking it would sync then. It doesn't and now I have no music on it. When I check for devices, the sync option is grayed out on itunes. I even tried it from another computer but it won't sync with that either.

    See Corrupt iPod classic. What are the stats?
    tt2

  • I followed your help directions on "Corrupt extension files" under "Unable to install add-ons", foolishly deleting the files you told me to. Now firefox won't open. I tried reinstalling firefox but it still won't open. Now what do I do?

    I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.

    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    Create a new profile as a test to check if your current profile is causing the problems.<br />
    See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br />
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I cannot open my mail. I updated Java and I updated my version of Firefox and it still doesn't open.

    You suggested that I update Java which I did and I also installed a new version of Firefox and it still won't allow me to open my mail.

    Which version of iOS is currently installed.
    Which model of iPod do you have?
    Is there a Model No. etched in to the back casing, if so, what is it?
    Where and how are you getting this update. Does iTunes prompt you and tell you there is a new version?

  • Firefox closes after being left idle. I uninstalled it, reinstalled it, and updated it and it still does it.

    My Firefox closes automatically after being left idle and it's annoying. I uninstalled it, downloaded it again, reinstalled it and updated it and it still does it. What could be the problem?

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
    ''(If you're using an added theme, switch to the Default theme.)''
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
    [[Image:FirefoxSafeMode|width=520]]<br><br>
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    Thank you.In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
    *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
    Now, a new tab containing your troubleshooting information should open.
    *At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
    *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
    If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
    Thanks in advance for your help!

  • Concerning: VGA monitors using an Aluminum Powerbook G4 PowerPC 2004 15"-screen 1.5Ghz  The DVI (converted to VGA) video output stopped working on this computer after 9 years of service. This raises question 1:  Is there any way of fixing this? I've tried

    Concerning: VGA monitors using an Aluminum Powerbook G4 PowerPC 2004 15"-screen 1.5Ghz
    The DVI (converted to VGA) video output stopped working on this computer after 9 years of service. This raises question 1:
    Is there any way of fixing this? I've tried the usual: triple checked all vga cables & devices through trial & error. Bought a new DVI-VGA adapter. Reset PRAM, PMU, etc. Nothing works. Something is probably damaged, because my KVM switch was not working unless I hot-reseated the vga cable into it, leading to this DVI port, and that is pretty rough stuff.
    Question 2 (related):
    This dovetails into this: Can I drive a VGA monitor with the s-video output port on this computer. It would take an s-video (male)-to-15-pin-VGA adapter. Has anyone does this? So far, I haven't even found the adapter mentioned anywhere.
    Thanks for reading this.
    el7

    Thanks for the useful feedback, Knucklesmac. I agree. I must have blown something on the logic board -- because I had a faulty old KVM switch that would not switch between computers without some nasty hot-plugging/unplugging the VGA video cables. (wince!). It's like when Dizzy Dean ruined his arm because a line drive hit him in the foot and he readjusted his mechanics around the injury. I take the blame because this has been a great computer, and does not deserve any blame.
    If it will help anyone else reading this thread, C2G (née Cables to Go) has some interesting ideas for still getting external video out of this computer:
    -USB-to-VGA
    http://www.cablestogo.com/product/30545
    -Convert s-video or composite video signals to high resolution VGA
    http://www.cablestogo.com/product/40971
    The price range is $75-$85, which doesn't make horse sense to me for such an old computer -- which has a lot of life in it anyway, because its own 15" monitor is not chopped liver.
    el7

  • The new firefox twitter app is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? I am working on an iMac - if that is causing the problem ...? Thanks.

    The new firefox twitter app (mini tab on left of page) is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? It won't appear on the page until I do. I am working on an iMac - if that is causing the problem ...? Thanks.

    Eustace, thank you so much for writing back.  I will try what you suggested!!
    thx for your reply - apparently when I went to the Apple store a long time ago, they restore maybe photos and itunes etc from my external hard drive (passport).  I guess at that time they reinstalled an earlier operating system than my macbook came with and that somehow corrupted FileVault.  apparently there was no sparse bundle (whatever that is) for my old admin account and they said that ever since the install of the older OS that it was actually NEVER backing up anything in my admin account.
    Then, I bought Time Capsule and starting backing up to that instead.  I started having problems with it being slow etc and then StartUp Disk full errors and didn't know what to do, so I "Restored" from Time Capsule and that's when I lost everything in my Admin account and was locked out when I tried to log in - it said File Vault error ..."
    anyway - that's THAT sad story.  I was told to create a new admin account and I've basically been trying to start over - even though I have a partial save of my computer in Crash Plan and I DO see a sparse bundle listed in there, but I just don't know enough about computers to know if it's something I can get back or if I am just totally doomed. 
    I'm afraid to reinstall anything because if there is even a remote shot that the other files are still floating around in my computer, I feel like that chance will be shot forever.  I need to hire McGee from NCIS, I just KNOW he could get those files back for me!!!

  • TS1717 Error message received "iTunes has stopped working" when plug my classic ipod to laptop running window 7. It was fine before. Any idea what might be the problem and how to get it fixed? thanks!

    I have received window error message "iTunes has stopped working" everytime I plug my classic ipod to the laptop which running window 7. iTunes was working fine with the same ipod, but starts to receive the error msg. after the second plug to update the music files this morning. All the music files were removed from the ipod. Any idea what might cause the problem and how to get it fixed? thanks!

    Thanks! i finished to run Check your iPod with Diagnostics Mode. here is results:
    Retract:15
    Reallocs: 0
    Pending Sectors:0
    Poweron Hours:556
    Start/Stop:5071
    Right now, i am runing Check iPod hard-drive for errors and will let you know if it gets ipod fixed or not

  • My iPad stop working suddenly i see black screen only pressing the home? and sleep button dose not solve the  problem please help?

    My iPad stop working suddenly i see black screen only pressing the home and sleep button dose not solve the problem please help ?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

Maybe you are looking for

  • Regarding SY-UCOMM---urgent plz

    when i execute the program ZP2I_MASSCHANGE_TEMP1. the user instead of pressing the F8 he pressess enter key. If he presses once or twice there is no problem, but if he presses enter key many times then iam getting this error "Selection screen ZP2I_MA

  • Search Bug in iTunes 5.0

    Hi there, I've run into a very simple bug regarding the search function of the iTunes 5.0 Library, where the new filters don't work as expected. Here's an example: While viewing Library, type into the search box a couple of letters e.g. "kr". For me,

  • Flicker removal on still photo time lapse sequence

    I'm going to be shooting a time lapse of a plant growing using a sodium grow light. I know this light has a terrible flicker and I would like to remove it. I'm shooting RAW using a Canon Eos 1DS and processing the stills in Lightroom. In lightroom, i

  • Safari isn't working properly, says it cannot find the Internet plug-in

    After I installed Mozilla Firefox, Safari is not working properly. It says: Safari cannot find the Internet plug-in The page "Now Casting - The Best in Guides & Labels" has content of MIME type "application/x-shockwave-flash". Because you don't have

  • Freeze during install - Now what?

    The first time I tried to install it froze with (it claimed) 12 minutes to go. I was performing an 'archive and install'. The second time, it worked. Unfortunately, the 'previous systems' folder now had two prior systems and my user account was in th