Firefox stops responding when I try to clear my cookies-or it just does nothing.

Yesterday, I tried to clear my cookies-for security-I clicked on the 'clear' button and then I got the spinner thing. It then went to 'firefox is not responding'. One time-yesterday-when I clicked clear-it returned to the original 'clear cookies' screen-but I checked. It hadn't cleared anything. I was also getting the 'bad script' thing. I ran my anti-virus. Things were fine.

Didn't work. My cookies still haven't been cleared and I got a 'not responding' message when I tried to return to a prior screen.

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Firefox stops responding when I try to play words with friends, eventually a box pops up about script

First, let me say I have the latest version of Firefox and Adobe Flash Player and Java Script. When I click to play Words With Friends (on pc) my computer starts racing and sounds loud and every thing freezes. If I try to click on slider or anything else, it says Mozilla Firefox (not responding), then it takes several minutes and a box pops up that says something about a script, do I want to continue or ?(I can't remember), after I click continue, I can play the game, but, at any given time Firefox will stop responding again!! A box also pops up from AVG saying that Firefox is using too much memory. Just an aside, I can play Scrabble on Facebook without any problems whatsoever. Please help, it is driving me crazy. Thanks

Sounds that you are missing the plugin that is used to play those videos embedded in Firefox. 
Your system details list doesn't show any media player plugin, so you will either have to check if the plugin(s) are installed, but disabled or install missing plugins.
*https://support.mozilla.org/kb/Popular+plugins
You may need the new WMP plugin (np-mswmp.dll) because Flash always uses a dedicated player to play the videos and would never offer to save videos directly unless an extension is used.
* https://support.mozilla.org/kb/Using+the+Windows+Media+Player+plugin+with+Firefox
* http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin

Firefox stops responding when I try to access anything other than the home page; even after reseting and reinstalling it.

I have tried resting Firefox and even sacrificed all my data (bookmarks, add-ons, saved passwords, the whole shebang) for a clean installation. Firefox Stared hanging and doing the "(Not Responding)" thing with a whited-out window. Thus force me to force close Firefox.
This happened as soon as I updated my computer (running Windows 7) and the Task manager is show high usage of processes. All my other browsers work (Chrome, Safari, and even the god forsaken IE) don't hang when trying to leave the home page, browse fine, and close and reopen perfectly.
Needless to say, I'm annoyed with this development.

''Sashoto Seeam [[#answer-689162|said]]''
<blockquote>
Did you try the minimize memory usage. If not then try it by following method:
- On your navigation bar of Firefox write about:memory
- Click on the button "Minimize memory usage"
Hope it will work!
</blockquote>
Unfortunately, I can't even use the navigation bar without triggering the high process usage thing. So this is not an option.
''cor-el [[#answer-689165|said]]''
<blockquote>
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
You can check if you can start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
</blockquote>
Tried this stuff as well. Turned Norton off and it didn't work. Restarted my computer with Norton off, still didn't work. And Firefox didn't wok after I turned Norton back on. Safe mode also doesn't work.

Safari stops responding when I try to bookmark (and other slow problems!)

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Message was edited by: canyon to the sky

Try verifying the hard disk.
Boot from your restore disk while holding down the C key until you see the Apple logo, then let go of the C key. You'll see an Installation window, select English. From the Menu Bar, select Utilities/Disk Utility. Select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, then click Verify. If DU reports errors, click Repair. If Disk Utility cannot repair the disk you have several options. One is DiskWarrior or
TechToolPro If Disk Utility can repair any errors, go back to the Menu Bar, click Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
If you don't have a restore disk, try booting into Safe Mode
Carolyn

One of my audio books will not play. My music plays. And my other audio book plays. When I try a listen "the singularity is near", It does nothing. I try and move he cursor to the middle of the track and hit play, but it moves back to the beginning.

One of my audio books will not play. My music plays. And my other audio book plays. When I try a listen "the singularity is near", It does nothing. I try and move he cursor to the middle of the track and hit play, but it moves back to the beginning, and still does play. How do you report a problem with a mandatory apple app?

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Firefox 4 freezes when I try to clear 1 hour of history. Why?

WinXP SP3, Firefox 4.0.1
When I try to clear the last hour of History, Firefox freezes and will not respond no matter how long I wait for it. Before Firefox 4, it might take as along as two minutes. Back in version 3.6, it only took a few seconds.

Can be caused by clearing the cookies via [[Clear Recent History]]. 
You can try to exclude the cookies to see if that helps.
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* https://support.mozilla.com/kb/Troubleshooting+plugins

Firefix stops responding when I try to open a web page

The Firefox browser page turns white & says not responding when I try to go to a web page. This happens every time I try to go to a web page in a new tab. This only started happening after I did the last Firefox update.

Did you try to perform the solutions mentioned in the following sections ??
-> Firefox did not shut down normally
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding#w_firefox-did-not-shut-down-normally
-> Access rights
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding#w_access-rights
Check and tell if its working.

Thunderbird stops "responding" when I try to enter a password why? this is new today.

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I ended up removing v 1.0.1 of "Provider for Google Calendar" plugin; installing v 0.25, then re-setup the Google calendar
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https://sites.google.com/a/tc.columbia.edu/tcapps2/home/how-to/accessing-email-and-calendar-with-thunderbird
The gmail calendar location prior to today was linked to a "googleapi://... .../?calendar=email address... etc." link.
After I added the new gmail calendar to thunderbird the location link is to "https://www.google.com/calendar/feeds/... etc."
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How can I stop Firefox from crashing when I try to clear history?

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* http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Programs stop responding when I try to print to PDF

Info on what I'm using:
OS: Windows 7 Home Premium, SP1, 64-bit
Using Adobe Acrobat 8 Professional, version 8.1.0, up to date on updates
In this example, Microsoft Office 2007, no add-ons besides the Adobe Acrobat add-in that allows the creation of a PDF (but happens in all programs)
Problem:
I have always created a PDF from a Word/Excel document by printing to PDF (File --> Print --> Select Adobe PDF as printer --> Hit OK). Generally, the next step that occurs is a dialog box appearing that prompts me to select the location where I want to save the PDF and to specify a file name. Several weeks ago, this process stopped working. Now when I hit "Ok" to print to PDF, no dialog box appears and whatever program I'm in freezes/stops responding. Aside: I have tried printing to PDF from several other programs to see if the problem occurs in those as well, and it does -- printing to PDF freezes whatever program I am attempting to print from. (For example, MS Paint, Internet Explorer, Firefox, even Notepad)
Bullet point summary of what I have tried:
Canceling the print jobs in the Adobe PDF printer under "Devices and Printers" (jobs say they are canceling but never clear from the print queue unless I go into Services and restart my print spooler) and reprinting (freezes again)
Restarting computer (had no effect)
Setting Adobe PDF as my default printer (had no effect)
Setting TrueType font as "Native TrueType" under the Adobe PDF printer properties (Layout --> Advanced --> PostScript Options) (suggested in another thread I read about this problem; had no effect)
Checking to make sure that Word had not "adjusted" the security settings for the Adobe add-in (disabling it) under the Trust Center (Adobe add-in was still enabled, so nothing to change there)
Changing the printer properties to print directly to the printer rather than spooling first (had no effect)
Saving as PDF using File --> Save As --> Selecting PDF as file type (does work and is an acceptable substitute except when I need to convert multiple files to PDF at once and don't have time to go in to each individual file and convert it separately)
Repairing the Acrobat installation from within Adobe or from the Programs and Features menu under the Control Panel (does work, did fix the problem; but see followup below).
Repairing the Acrobat installation worked when I did it a few weeks ago. Once I went through the process, I attempted to print a document to PDF and it worked. But this morning when I attempted to print another document to PDF, it froze Word again and has been doing that ever since, so it does not seem to be a permanent fix. I had succesfully printed several documents to PDF this morning before it stopped working; the document I printed to PDF immediately before the document that froze was the exact same as the document froze in every way except the actual text (formatting, document objects, etc.). So I don't think it was something in the content of the document that "broke" the Adobe PDF printer.
I am sure I can try repairing the Adobe installation again, but I really do not want to have to do that all of the time. Does anyone know what the problem is? I haven't found anything that explains what's going on.

Anyone?

Firefox stops responding when scroling down on youtube.

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'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

IPhoto 6.0.3 Stops Responding When I Try to Edit, Except . . .

. . . when I set it to edit in Full Screen or via an outside like like PS.
By going in to Preferences I can set it to edit when I double-click an image with different actions via:
In Main Window: Stops Responding
In Separate Window: Stops Responding
Using Full Screen: Works
In (other app): Works
The same applies when right-clicking and image and selecting Editing methods from the menu.
I have rebooted, used "Rebuild Photo Library" dialog to rebuild the thumbs and images in iPhoto's library. I have repaired disk permissions, run MacJanitor and rebooted again.
I have not reinstalled iPhoto 6.0.3.
I have seen numerous references to identical issues here and elsewhere on the 'net on OS X troubleshooting boards.
I have about 9500 images in my library. There was a difference this time in how I acquired the new images I'm working with. Normally I import images into my Picture folder using Image Capture from my Nikon D70. The files are all JPEGs about 2-3.5MB each. This time I imported them into my wife's Dell laptop using the Windows Image Capture import (not sure what they call it) and then when home, I connected the Dell up to my network and dragged the folder into my Mac's Picture folder, then imported the images into iPhoto by dragging them.
Otherwise they appear to be identical in permission, file type and metadata. And the freezes occur when trying to edit the new Dell-drags or old, directly-imported D70 files.
JoeL

Hi Dave,
And thanks for taking the time to respond.
This is what Console is telling me when I first open iPhoto:
===== Monday, June 5, 2006 4:32:31 PM US/Eastern =====
2006-06-05 16:32:37.114 iPhoto[230] loaded /Applications/iPhoto.app/Contents/NetServices/Bundles/KeywordAssistant.NetServi ce
2006-06-05 16:32:39.326 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleCanvas-FoldedCard-V.IP BookTheme has no category.
2006-06-05 16:32:39.331 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleCanvas-FoldedCard.IPBo okTheme has no category.
2006-06-05 16:32:39.340 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleLinen-FoldedCard-V.IPB ookTheme has no category.
2006-06-05 16:32:39.345 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleLinen-FoldedCard.IPBoo kTheme has no category.
2006-06-05 16:32:39.355 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-FoldedCard-V .IPBookTheme has no category.
2006-06-05 16:32:39.359 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-FoldedCard.I PBookTheme has no category.
2006-06-05 16:32:39.365 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-Postcard-V.I PBookTheme has no category.
2006-06-05 16:32:39.371 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-Postcard.IPB ookTheme has no category.
2006-06-05 16:32:39.378 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-FoldedCard-V.IPB ookTheme has no category.
2006-06-05 16:32:39.383 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-FoldedCard.IPBoo kTheme has no category.
2006-06-05 16:32:39.388 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-Postcard-V.IPBoo kTheme has no category.
2006-06-05 16:32:39.392 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-Postcard.IPBookT heme has no category.
2006-06-05 16:32:39.396 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Travel-Hardcover.IPBookTheme has no category.
2006-06-05 16:32:39.399 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Travel-Large.IPBookTheme has no category.
2006-06-05 16:32:39.403 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Travel-Medium.IPBookTheme has no category.
2006-06-05 16:32:39.407 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-FoldedCard-V.IP BookTheme has no category.
2006-06-05 16:32:39.413 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-FoldedCard.IPBo okTheme has no category.
2006-06-05 16:32:39.418 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-Postcard-V.IPBo okTheme has no category.
2006-06-05 16:32:39.422 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-Postcard.IPBook Theme has no category.
2006-06-05 16:32:39.425 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Watercolor-Hardcover.IPBookT heme has no category.
2006-06-05 16:32:39.429 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Watercolor-Large.IPBookTheme has no category.
2006-06-05 16:32:39.432 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Watercolor-Medium.IPBookThem e has no category.
2006-06-05 16:32:39.560 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/StoryBook-Hardcover.IPBookTh eme has no category.
2006-06-05 16:32:39.569 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/YearBook-Hardcover.IPBookThe me has no category.
Then I clear the above and try to "Edit" a photo:
Zero, zip, nada, iPhoto just stops responding. OK, so I restart iPhoto and try "Edit in Separate Window and Console says:
===== Monday, June 5, 2006 4:43:02 PM US/Eastern =====
2006-06-05 16:43:09.755 iPhoto[241] Could not find image named 'zoom-downN'.
2006-06-05 16:43:09.778 iPhoto[241] Could not find image named 'zoom-downH'.
2006-06-05 16:43:09.801 iPhoto[241] Could not find image named 'zoom-upN'.
2006-06-05 16:43:09.824 iPhoto[241] Could not find image named 'zoom-upH'.
(and of course, it iPhoto stops responding.
"Edit in Full Screen" and "Edit in External Editor" both work fine and result in no Console responses.
So now let's try "Slideshow" and this is the Console response when I select two images and click "Slideshow":
===== Monday, June 5, 2006 4:50:07 PM US/Eastern =====
2006-06-05 16:50:10.545 iPhoto[251] Could not find image named 'tools-switchLeft-N'.
2006-06-05 16:50:10.569 iPhoto[251] Could not find image named 'tools-switchLeft-P'.
2006-06-05 16:50:10.593 iPhoto[251] Could not find image named 'tools-checkboxOff-N'.
2006-06-05 16:50:10.616 iPhoto[251] Could not find image named 'tools-checkboxOff-P'.
(and of course iPhoto freezes)
So the main culprits are "Edit", "Edit in Separate Window" and "Slideshow" while "Edit in Full Screen" and "Edit in External Editor" both work fine as do the other controls such as "Rotate", "Edit" (the "edit" button at the bottom of the viewer window which opens the "Edit in Full Screen" function), "Card", "Calendar", "Book", "Email", "Order Prints", "iWeb", "Photocast" and "Play" which all work every time.
I have since reinstalled the combined OS X 10.4.6 updater, the iPhoto 6.0.3 updater, booted into Safe Mode and tried all of the above (identical results) and unmounted all volumes except the OS volume and tried everything (same result). I also deleted all of the images that I imported from my wife's Dell machine and emptied the trash and then restarted.
I tried the suggestion of checking permissions of image files, but permissions are all correct.
I have no idea where to head next with this.
JoeL

Firefox stops responding when starting

Basically, Firefox has worked fine for 3 months on this computer, no problems. I haven't installed any new add-ons since I set it up initially. I closed out of my session, went and had lunch, came back and now within 5-10 seconds after starting up Firefox, it freezes. I deleted my cache and nothing changed. I can't use the profile manager because you have to be in Firefox to do so, and it immediately stops responding.
I did a complete reinstall after wiping everything that I could, and it worked for one full session. When I closed it and opened it again, same thing as before. Only thing different from today from yesterday was a single game installation (Sim City 4 what whaaat), otherwise there's been no change to my computer's files.
Any help?

Are you getting any error message or no
When Firefox hangs, it stops responding to your clicks and keystrokes and doesn't seem to be doing anything. Also, a "(Not Responding)" label is displayed in the title bar and the mouse becomes a spinning wait cursor when it's over the Firefox window. This article gives you solutions to Firefox hangs depending on when they happen
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding?esab=a&s=stops+responding&r=0&as=s#os=win7&browser=fx17

Firefox stops responding when trying to "save page" or "save image"

Windows 7 64 bit and Firefox 28. When trying to 'Save Page' or 'Save Image' the save dialogue window is nearly blank, then info bar shows 'not responding'. I have tried all the tips in the support pages. Resetting Firefox, Starting Firefox in 'Safe Mode'. Upgrading graphics driver to latest version. Turning off 'Hardware Acceleration' in options. Nothing resolves the problem. This issue has only recently started, the last time I tried saving an image it worked fine, certainly prior to Microsoft's most recent 'upgrade Tuesday'.
Edit:
Checked the save dates of the last images I successfully saved from within Firefox and compared them to my windows update log. The Microsoft March 'Update Tuesday' was installed on March 14th. My last successfully saved Firefox images were saved the following day on March 15th. Thus it is unlikely that the Firefox saving issue is a result of a Windows Update corruption. So the question is what changes have Mozilla made to Firefox between 15th and 24th March 2014 ???

I understand that finding a root cause is ideal, and I would be happy to further investigate this with you.
Since it is still happening in Safe Mode [https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems please try to troubleshoot the plugins and extensions]
The other route is to troubleshoot the downloads folder and antivirus to make sure the downloading of the image is not having an issue either. [http://mzl.la/LJ0h2w]
In the meantime there is an add on that enables this [https://addons.mozilla.org/en-US/firefox/addon/save-images/ Save Images]
Please post back with your results, there have been other reports, but no issue filed yet.

Firefox stop responding when you click in the window.

If you click anywhere in the content window the program stops responding. Title bar does not display "not responding". Can access menu function sometimes, but most of time program hang as soon as you click in the window.
This problem started on 3/2/13 when the program was updated.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Firefox stops responding when I try to clear my cookies-or it just does nothing.

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