Firefox Sync doesn't recognize my version of Firefox, won't install

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Awesome suggestiont. Your solution worked perfectly and it was a breeze. Thanks!!

Similar Messages

  • I have a big problem. I lost my other device, and Sync doesn't recognize my Recover Key, even if I generate a new one. What to do? I have all my bookmarks there

    ''dupe of https://support.mozilla.org/en-US/questions/934696 - locking''
    The Sync doesn't recognize my Recovery Key ("Wrong Recovery Key") even if I generate a new one. What to do?

    If you have generated a new Recovery Key, then unfortunately the account data that you had before is gone (Sync will wipe all data before creating a new key to ensure it stays secure). So unfortunately at this point, unless you have a backup of your data somewhere, it is inacessible.
    [[I've lost my Firefox Sync account information - What to do]]

  • ITunes sync doesn't recognize changed groupes in Address Book

    iTunes sync doesn't recognize changed groupes in Address Book. What to do?
    I've cleared All Contacts on the iPad2 so it is blank now. I want to sync just a particular new group which is the combination of two former groupes which didn't sync correctly.  

    To be more clear (in hopes you can get it to work!) :
    Under Mail -> Preferences -> Composing
    1. Be sure to CHECK the box that says autocomplete addresses under the Addressing heading.
    2. Quit Mail and restart.
    If that doesn't work then I would suggest quitting Mail and trashing the Preference file (~/Library/Preferences/com.apple.mail.plist). Then restart Mail and make sure the box is checked as above and restart Mail. Note that all preferences will be reset to the default and you may need to reconfigure Mail the way you like it. You can always drag the plist file back and restart Mail.app to restore your previous settings.
    Ed

  • Firefox Sync doesn t work

    Firefox sync doesn t work :( I created a new profile but i have problem when i try to log in..it says "Incorrect username or password" while on the web site (https://account.services.mozilla.com/) i log in normally...What' s the problem? Can you help me?
    Thanks :)

    When you create a new Profile you need to '''Set Up Sync''' in that new Profile.

  • Firefox sync doesn't appear in options at all

    Hi, I clicked on 'Replace all data on this computer with my Sync data' option in 'manage account > sync reset'. and canceled the process before it end. but everything has already deleted.
    So I went to 'Sync' tab in the options but I found it like this http://i.imgur.com/cCtCO.png
    I deleted Firefox using Revo Uninstaller to completely delete it, And reinstalled it but nothing change the sync tab wont appear normally! I even go back to a restore point but it's the same!!
    Note: When I click on 'Firefox > set up sync..." and choose 'I have an account' it appears like this http://i.imgur.com/IVpI9.png
    What that's mean? I want to sync THIS computer not another one!
    Any idea how to bring the sync back? thank you :)

    Did you try the default theme?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync
    *https://support.mozilla.org/kb/add-a-device-to-firefox-sync
    *https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account
    *https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips

  • I am trying to load Firefox Sync but I do not have a Firefox button at the top of my page. How do I get to options?

    I want to load current bookmarks to a new computer and then have those bookmarks available on multiple computers. I've read the tutorial on Firefox Sync, but I do not see a Firefox button on my page. How do I get to options?

    Never mind. Found it. I did not have my menu toolbar clicked when I installed the new version.

  • Each time I start Firefox it says: "URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it's fast and free!" I am using ver. 3.6.13 and upgrading "successfully" only stays on 3.6.13 with same URGENT message.

    Each time I start Firefox it says:
    "URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!"
    I am using ver. 3.6.13 and upgrading "successfully" only stays on 3.6.13 with same URGENT message.

    Your UserAgent string in Firefox is messed up and needs to be reset. <br />
    [http://en.wikipedia.org/wiki/User_Agent]
    type '''about:config''' in the URL bar and hit Enter <br />
    ''If you see the warning, you can confirm that you want to access that page.'' <br />
    Filter ='''general.useragent.''' <br />
    Right-click the preferences that are '''bold''', one line at a time, and select ''' ''Reset'' ''', <br />
    Then restart Firefox

  • I installed Firefox sync and then used iphone app called FireFox Home and I can syncronize history, tabs and bookmarks. But I am NOT able to syncronize passwords from Firefox in my Macbook to FireFox Home on iPhone !

    I installed Firefox sync and then used iphone app called FireFox Home and I can syncronize history, tabs and bookmarks. But I am NOT able to syncronize passwords from Firefox in my Macbook to FireFox Home on iPhone so I am very terrible to input my IDs and Passwords with my hands on FireFox Home when I log into Facebook, Twitter etc... Is it issue or something like that? If you have some solutions to make it clear, can you tell me how to syncronize memorized IDs and Passwords for the webs. Thank you.

    You can look in Tools > Options > Sync
    Menu differences: [http://kb.mozillazine.org/Menu_differences Windows: Tools > Options - Mac: Firefox > Preferences - Linux: Edit > Preferences]
    See also:
    * [[What is Firefox Sync]]
    * [[How to sync Firefox settings between computers]]
    * [[How to sync Firefox between my desktop and mobile]]

  • Media Sync Doesn't Recognize Device

    Just got an unlocked Curve 8320. Inserted a media card, and downloaded Media Sync to my PC, not the whole Desktop Manager. Media Sync now doesn't recognize my device; have tried this tons of times! And, my computer itself doesn't recognize it as a USB drive as well. My device does have the 4.5 software loaded. Is it possible to just drag and drop music files to my microSD card since I can't use Media Sync? Also, does my blackberry have to be connected via USB for me to use Roxio Media Manager? Or can I just insert my media card? Didn't want to download the whole Desktop Manager w/ Media Manager since it already doesn't recognize my device. Aagh! 
    Message Edited by flamencoqueen on 05-12-2009 05:41 PM
    Message Edited by flamencoqueen on 05-12-2009 05:47 PM
    Message Edited by flamencoqueen on 05-13-2009 12:27 AM
    Message Edited by flamencoqueen on 05-13-2009 12:30 AM

    Windows Vista
    Have not tried another cable, but the phone CAN charge using this same cable
    Laptop computer
    Using side USB port, have only 2 on the side
    Under Universal Serial Bus Controller: Intel Family USB Universal Host Controller-2830, plus other prior ones installed
                                                           USB Root Hub
    Also, I do not have Desktop Manager or anything else downloaded. Without having that stuff, should my computer be able to recognize my Blackberry; at least as a USB drive?
    Message Edited by flamencoqueen on 05-13-2009 12:42 AM

  • Firefox Sync Doesn't Sync Addons

    I have sync setup on my computer with everything checked. Then i paired my laptop to my main computer with sync. but now whenever i sync my computers it doesn't update my laptops addons and then uninstall addons on my main computer.
    any ideas?

    Did you enable the Add-on sync on all devices? Add-on Sync is disabled by default so if you haven't then you'll need to enable it on each device.
    ''Firefox > Options > In the Sync My section, check the box next to add-ons on each of your computers
    '''See: '''
    [[How do I manage my Firefox Sync account?]]

  • Firefox Sync doesn't work for me.

    <pre><i>Locking duplicate thread.
    Please continue here: [[/questions/970621]]
    </i></pre>
    It says, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action".
    Is there a way for me to find anymore details about this error so i can post it here? Everytime i try to sync, it asks me to setup and account or use existing account. So i always use the existing account and i have to input my username, password, and recovery key every time. How can i make Firefox sync remember my information for my profile?

    Try to delete the current sync account and set up a new account in case something is wrong with the account you currently use.
    * https://services.mozilla.com/ Firefox Sync » Home
    * https://account.services.mozilla.com/
    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Firefox sync doesn't sync across computers

    I have set up firefox sync across home and work computers, but the info is not synching.. passwords, bookmars, history.. nothing. In the options->synch tab everything is ok.. green tickmarks in front of everything, yet it is not synching..
    Any ideas?
    Also.. is there any way to manually force the data to sync? Like in xmarks?

    When you create a new Profile you need to '''Set Up Sync''' in that new Profile.

  • Firefox sync doesn't work third day on none of my computers

    I have synchronised bookmarks with Firefox Sync on three computers. Since saturday I get on all of them such message : Sync encountered an arror while syncing: Unknown error. Sync will automatically retry this action.
    Of course - no synchronising happens.
    I use Mozilla Firefox 7.0.1 (updated on Monday from 7.0.0).

    There have been problems reported with Sync.
    *https://services.mozilla.com/status/
    *http://twitter.com/#!/mozservices

  • I have trouble opening PDF documents with Firefox. They will open using IE8 and with the older version of Firefox but not with the new version of Firefox.

    Specifically, I am trying to open brokerage statements with Charles Schwab. I go to the link using Firefox and click and all I get is a blank box with ABOUT: BLANK in the header at the top. Yet, I had no trouble viewing the statements with the older version of Firefox and I also have no problem viewing the document using Internet Explorer. Any help you can offer is appreciated. I would rather continue to use Firefox as my browser and not have to use IE.

    https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
    https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

  • I keep getting a message that a new version of Firefox (32.x) is available for installation, but it won't install. I have 31.0 .

    A window pops up that says a new version of Firefox is available (version 32.x). I click on install, and nothing happens. The wheel keeps spinning so I close the window. When I click on About Firefox and then click on Updates available at https://www.mozilla.org/firefox/, a web page opens that says: Congrats! You're using the latest version of Firefox.
    If I'm using the latest version, why do I get a window that says a newer version is available and why won't it download?
    I have a new iMac with OSX 10.9.5.

    Hello,
    Please see:
    * https://support.mozilla.org/en-US/kb/firefox-cant-be-installed-mac-how-fix-it
    Edit: Sorry, I hit the Post button too quick. Firefox version 32.0.3 is out and is the latest version. For mac users, you will need to download it here: https://www.mozilla.org/en-US/firefox/all/
    It is strange however that your updater isn't installing the update for you. Are you using a user account with the right privileges?

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