Firefox sync killed my addons

I opened firefox on a computer that I haven't used it on for a while, and immediately went to settings, reset sync, and replace this computer's data with sync data. Now, I have come back to my normal computer, and most of my addons have been deleted??? I am sure that I checked the box I mentioned above.
Because of this, I would like a feature to be added to totally disable firefox sync except when I explicitly allow it, or the presence of things overriding them being absent - it is far easier to uninstall something again than to reinstall it and have to reconfigure settings (gestures addon).
Edit: By a stroke of luck, my settings were not deleted (phew) which may have something to do with the fact that they were not transferred when I set up FF on another computer for the first time. However, I would still prefer for them to not have been deleted.

It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.

Similar Messages

In firefox 4 RC, some addons installed suddenly disappear, but checking the profile, some of the missing addons related files are still here, how to make the addons back?

I use firefox 4 form beta 9 to RC (zh) now and there are also firefox 3.6 installed in computer. One day when I open Fx 4 RC, some (actually a lot but not all) of the adoons just disappear. When I check on about:addons page, some addons installed do not appear in the list.
The addons '''REMAINED''' including:
* addons I already used in Fx 3.6 (like webmail notifie , xmarks)
* ''addons only can use in Fx 4'' (like Open Web Apps for Firefox).
The addons '''DISAPPEARED''' including:
* addons I already used in Fx 3.6 (like yoono)
* '' addons installed when using Fx 4'' (like updatescanner, Thumbnail Zoom).
But when I check the profile(by Help > Troubleshooting Information>Open Containing Folder) , some (not sure is it all) of the missing addons related files are still here [lucky], so any one know how to make the missing addons back?
Some more details:
* This happened when i use RC for already a few days and keep on even i restart Fx and windows.
* The bookmarks, history, search engine and even themes and icon setting are still here. [ I only sync bookmarks but not history for both xmarks and firefox sync.]
* This addons are really '''disappeared''' but not disable only!
* This number of addons missed, as i remember, at least 30, should be more than that number bacause some of them are installed but in disable mode.
* I try to install back one of the addons - Stylish, the installed code are still here.
* It is nearly an impossible mission to install every missing addons again, as it really kill my time.

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar to do a compatibility check.

I use firefox 3.6.20 and the firefox sync plugin dissapered, where did it go?

Not sure if it needs more information besdies I went to the "what is firefox sync" and got to the install wher ethere was no plugin
was: http://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync
then: https://addons.mozilla.org/en-US/firefox/addon/firefox-sync/
says: "This add-on has been removed by its author. "

Firefox is not offering the Sync add-on to Firefox 3.6 users any longer. If you update to a Firefox 4+ version, you'll be able to use Sync - it is built into the Firefox 4+ versions and doesn't need an add-on.
The Sync service has been expanded to include add-ons ''(in the Nightly 12.0 versions for now)'' within the last week or so, and I suspect Mozilla didn't want to update the Sync add-on for a version which won't be supported for much longer - 3.6 support is slated to end in April.

Firefox Sync Not Syncing Addons

''locking as a duplicate - https://support.mozilla.org/en-US/questions/930841''
I set up my main computer with Firefox Sync and then paired my laptop to the main computer. But when my laptop syncs no addons are installed and then my main computer has the addons removed.
Any ideas?

I tried the suggestions at the links above but they did not work. Every time I sync, all addons are uninstalled. I have to back and undo the uninstall on all of them to keep them.

Firefox Sync Doesn't Sync Addons

I have sync setup on my computer with everything checked. Then i paired my laptop to my main computer with sync. but now whenever i sync my computers it doesn't update my laptops addons and then uninstall addons on my main computer.
any ideas?

Did you enable the Add-on sync on all devices? Add-on Sync is disabled by default so if you haven't then you'll need to enable it on each device.
''Firefox > Options > In the Sync My section, check the box next to add-ons on each of your computers
'''See: '''
[[How do I manage my Firefox Sync account?]]

I upgraded from v3 to v6. Firefox Sync lost hundreds of my bookmarks - it kept all the organised ones, but lost all the unsorteds. I'm now facing an inquiry at work, and could cheerfully kill Mozilla. However, is there any way to fix this?

I upgraded from v3 to v6. Firefox Sync lost hundreds of my bookmarks - it kept all the organised ones, but lost all the unsorted's. I'm now facing an inquiry at work, and could cheerfully kill Mozilla. However, is there any way to fix this?

I did read what you posted, and will point out once more - the organised bookmarks were kept, the unsorted - the majority - were lost. I tried accessing them THROUGH sync as I couldn't find them before I started sync and thought that might help. Really didn't. Sync was only loaded with version 6, never used it on 3. Updated from 3 to 6; tried to find bookmarks. All unsorted ones GONE. accessed sync; no bookmarks. went back to three. never shifting again, version 6 is a quick trip to hell. Should have known not to trust the program to preserve bookmarks, blame myself for being so bloody stupid to trust it to keep my information safe. Moral: always save multiple backups.

I lost all my bookmarks and add ons , firefox sync restore only three addons and no bookmark.

I perfom a format to my computer and install firefox again but sync doesnt work.

Hello there,
Unfortunately Firefox Sync isn't meant to be used as a backup device, but merely to sync data between multiple devices. So it is not guaranteed that you can restore data from the Sync server.
http://kb.mozillazine.org/Profile_backup
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles?redirectlocale=en-US&redirectslug=Backing+up+your+information
Hope this helps!

Firefox Sync Reset, not syncing and deleting all addons from every device

I started to notice that some of my addons were being uninstalled randomly so I decided to unlink my three devices, make sure one was a master, set up sync and then sync the other devices. However, something happened and now my quota for addons is 6.0 KB, that doesn't seem like much for addons and when I sync on any other device, replacing the data on that computer with the sync data, all addons get unistalled. I tried changing the recovery key, deleted the account and created a new account with the same email address. I am at a loss. Ideas?

I tried the suggestions at the links above but they did not work. Every time I sync, all addons are uninstalled. I have to back and undo the uninstall on all of them to keep them.

Can't Login to Firefox Sync on my Computer but I can Login in Firefox Home on my iPhone

I had Firefox 4 beta installed along side firefox 3.6 before firefox 4 was released. After firefox 4 was released, I uninstalled the beta (ensuring not to delete my prefrences when uninstalling).
Then I started up firefox 3.6 and I noticed that all my settings had vanished (but the addons were still there) and I was logged out of firefox sync. So with the confidence in mind that I had all my settings backed up to the firefox sync server, I attempted loging into firefox sync.
It accepted my User Name and Password entries but for some strange reason, it refused to accept my key entry; which was in the older versions called the secret phrase entry (so I still had my secret phrase as the key). Attempted loggin into the latest version of FirefoxSync home on my iPhone and it worked as expected, plus it showed the correct number of bookmarks and history infos.
Why isn't firefox sync accepting my sync key, aka secret phrase? I 99% doubt this but could it be getting blocked by some entries in my "host" file as I recall adding tonnes of adblocking entries to it; preventing my computer from wasting bandwidth loading them.
BTW I attempted loggin into this firefox sync site and it kept showing me that it couldn't log me in :( Or is the site not meant for viewing what's stored on the server?
https://account.services.mozilla.com/

Bump!
No answers out there for this?

The password save prompt box does not appear on logging in to certain password protected webpages; is there another way of adding their passwords to Firefox sync?

Dear Firefox tech supporter,
I am Currently running:
Firefox v6.0.2;
Windows 7 fully updated at 19 Sept 2011 15:45 GMT;
Norton Internet Security 2011 (using Identity Safe) fully updated at same time as Windows 7;
Extensions to Firefox-
Norton Toolbar 2011.7.1.3;
Symantec IPS 3.1;
Add to Amazon Wish List Button 7.1;
Minimap Addon 0.3.13
Plugins
The usual suspects from Microsoft, Adobe, Wacom, Apple and Google, all of which are checked and no updates currently found.
With webpages such as <https://shop.avanquest.com/members/?company_rs=51>, PayPal and Windows Live e.g. after correct login details are entered into the online form and login is performed successfully. The "key" symbol does not appear to the left of the "awesome bar", neither does the password save pop up box and so the login details for the site cannot be saved in Firefox sync.
This is not specific to https secure sites, as I have been able to save the passwords for several https secure sites and conversely, I have been unable to save the passwords for some http non secure URLs. I have ensured that, whilst trying to enter a page or site into Firefox sync, it has the only tab open.
There does not seem to be a way of manually entering website details (URL, User Name, Password etc.) into Firefox Sync; how can I save the password details for such sites?
Thanks in advance for your help,
Chris Morris

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode"
*Tools > Options > Security: Passwords: "Remember passwords for sites"
See also:
*http://kb.mozillazine.org/User_name_and_password_not_remembered
*Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/

Firefox sync on F4B10 stopped working after first sync of Firefox mobile B3

I run Firefox 4 beta 10 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 Net.Resource 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 CollectionKeys 2011-02-03 14:57:08 Engine.Clients 2011-02-03 14:57:08 Engine.Clients 2011-02-03 14:57:08 Engine.Clients 2011-02-03 14:57:08 Service.Main 2011-02-03 14:57:08 Service.Engines 2011-02-03 14:57:08 Service.Engines 2011-02-03 14:57:08 Engine.Bookmarks 2011-02-03 14:57:12 Engine.Bookmarks 2011-02-03 14:57:12 Service.Main 2011-02-03 14:57:12 Engine.Forms 2011-02-03 14:57:12 Engine.Forms 2011-02-03 14:57:12 Engine.Forms 2011-02-03 14:57:12 Collection 2011-02-03 14:57:13 Collection 2011-02-03 14:57:13 Engine.Forms 2011-02-03 14:57:13 Engine.History 2011-02-03 14:57:13 Engine.History 2011-02-03 14:57:13 Engine.History 2011-02-03 14:57:13 Collection 2011-02-03 14:57:13 Collection 2011-02-03 14:57:13 Engine.History 2011-02-03 14:57:13 Engine.Passwords 2011-02-03 14:57:13 Engine.Passwords 2011-02-03 14:57:13 Engine.Passwords 2011-02-03 14:57:13 Engine.Tabs 2011-02-03 14:57:13 Engine.Tabs 2011-02-03 14:57:13 Engine.Tabs 2011-02-03 14:57:13 Collection 2011-02-03 14:57:13 Collection 2011-02-03 14:57:13 Engine.Tabs 2011-02-03 14:57:13 Service.Main on a Mac OS X 64-bit system and Windows XP 32-bit. I installed Firefox 4 mobile beta 3 on my Nexus S and did my first sync. Since then I have received "Unknown error" from Sync 1.6.1 on both desktop systems, and bookmark sync is no longer working. On the WinXP system sync-log has the following (my username replaced with XXXXXX):
INFO In sync().
DEBUG GET success 200 https://phx-sync238.services.mozilla.com/1.0/XXXXXX/info/collections
DEBUG Fetching global metadata record
DEBUG Weave Version: 1.6.1 Local Storage: 5 Remote Storage: 5
INFO Sync key is up-to-date: no need to upgrade.
DEBUG Fetching and verifying -- or generating -- symmetric keys.
INFO Testing info/collections: {"clients":1296742957.64,"crypto":1296742970.37,"forms":1296762685.83,"history":1296762686.62,"keys":1291357753.67,"meta":1293019506.35,"bookmarks":1296608417.98,"passwords":1296762686.98,"tabs":1296762687.52}
INFO Testing for updateNeeded. Last modified: 1296742970.37
INFO 0 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
DEBUG Total (ms): sync 0, processIncoming 0, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
INFO Updating enabled engines: 8 clients.
DEBUG Could not get engine: clients
DEBUG Engines are: ["bookmarks","forms","history","passwords","prefs","tabs"]
INFO 0 outgoing items pre-reconciliation
DEBUG Total (ms): sync 4031, processIncoming 4027, syncStartup 1, createRecord 3297, getChangedIDs 0, isEqual 3297, reconcile 3298, syncCleanup 0
DEBUG bookmarks failed: NS_ERROR_NOT_IMPLEMENTED JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < _processIncoming()@bookmarks.js:212 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync(false)@service.js:1529 < ([object Object])@service.js:554 < notify([object XPCWrappedNative_NoHelper])@util.js:1126
INFO 1 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
INFO Uploading all of 1 records
DEBUG POST Length: 347
DEBUG POST success 200 https://phx-sync238.services.mozilla.com/1.0/XXXXXX/storage/forms
DEBUG Total (ms): sync 379, processIncoming 0, uploadOutgoing 379, syncStartup 0, syncFinish 0, getChangedIDs 0, createRecord 33, syncCleanup 0
INFO 6 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
INFO Uploading all of 6 records
DEBUG POST Length: 2961
DEBUG POST success 200 https://phx-sync238.services.mozilla.com/1.0/XXXXXX/storage/history
DEBUG Total (ms): sync 253, processIncoming 0, uploadOutgoing 250, syncStartup 1, syncFinish 0, getChangedIDs 0, createRecord 37, syncCleanup 0
INFO 0 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
DEBUG Total (ms): sync 1, processIncoming 1, uploadOutgoing 0, syncStartup 0, syncFinish 0, getChangedIDs 0, syncCleanup 0
INFO 1 outgoing items pre-reconciliation
INFO Records: 0 applied, 0 reconciled.
INFO Uploading all of 1 records
DEBUG POST Length: 4865
DEBUG POST success 200 https://phx-sync238.services.mozilla.com/1.0/XXXXXX/storage/tabs
DEBUG Total (ms): sync 318, processIncoming 0, uploadOutgoing 317, syncStartup 1, syncFinish 0, getChangedIDs 0, createRecord 151, syncCleanup 0
DEBUG Exception: Some engines did not sync corr

OK, manually browsing addons.mozilla.org, I found out there's a Firefox Sync 1.6.2 update that won't automatically install with F4B10, but that seems to resolve this issue.

I believe I've encountered a phishing attempt via FireFox sync

I was using firefox 3.6.12, and noted a small pop-up box advising me that FireFox sync had encountered a password problem. It wanted me to re-enter the password in the popup box. Since I'm new to Firefox sync (I'm an x-marks refugee), I'm a little leery.
It did manage to make the 'sync' logo in the lower right of the window show a problem.
I closed the box, and opened the Sync area under the 'tools' tab. I forced a re-sync, checked my password, and everything was ok.
I provided no info to the pop-up box.

Ok.. I figured it out.. Somehow the old Firefox sync addon also got added to the addons.. Was clashing with the built in one.. :P

Firefox Sync not syncing everything

I have firefox sync running on two computers, one with windows 7, the other is a xubuntu. The xubuntu one has never synced properly.
The bookmarks seem to sync fine, but I also want the addons.
On a few occasions, I've said to wipe everything on the device and replace with sync data.
It gets history, and bookmarks, but not addons.
It sometimes gets some of the addons I've manually installed, but never all of them.
On the past few times, it's gotten none of the addons, but in the reset sync thing, it says I have six.(There are currently two, Ubunutu Firefox Modifications, and the Troubleshooter this thing had me install)
I have updated via apt-get, I'm pretty sure I'm on the most recent version.
Not sure what version the windows firefox is on, but I know it has updated recently.
So what can I do to figure out what is wrong here? I assume this is user error of some kind, but I can't figure out what.

In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button. You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]]

Firefox sync fails

"Sync encountered an error while syncing: firefox sync server maintenance is underway, syncing will resume automatically. sync will automatically retry this action"
if i click on server status then it says
" There are no known problems at this time.
If you're having problems with Mozilla Services infrastructure, please contact us via Twitter, or follow these troubleshooting instructions. "
this is the error what i get when i try to sync at office. it all started after reinstalling firefox 3 days ago.
i have tried loging out of the home PC and relogin.
i have tried disconnect, login several times on both office and home PC.
office PC is the place where i have a problem.
[IT IS ALSO VERY PAINFUL TO HAVE A SEPARATE ACCOUNT FOR ADDONS MOZILLA, MOZILLA SUPPORT, MOZILLA FIREFOX SYNC, CANT YOU HAVE ONE ACCOUNT FOR ALL? its too much...]

It is possible to save passwords in your sync account, and I agree that it is confusing to have old pages that were used by the old sync services to not have notifications when there were errors. We are working on improving this, an we apologize for the inconvenience.

Firefox Sync Server not returning synchronized info from a new device

I believe that if I already have a Firefox Sync account I should be able to access the data/information for Sync server across different devices even if they are not connected on the Internet at the same time.
Each and every time I add a new machine, it does not return the data/information that I have synchronized on other machine e.g. after changing laptop I expect my data to be safe on your sever and I should access it via my account.
If it does not work that way, why are you then making empty promises about Firefox Sync?

I tried the suggestions at the links above but they did not work. Every time I sync, all addons are uninstalled. I have to back and undo the uninstall on all of them to keep them.

Firefox sync killed my addons

Similar Messages

Maybe you are looking for