Firefox sync not workin, can't login, forgot password or sign up - none working!

I'm running the latest Firefox v33.0.2 on Windows 8, but i've also tried the following on a laptop running Windows 8 and a Galaxy S5 running Android.
Problems started this morning when i re-installed a laptop running Windows 8 and installed Firefox v33.0.2. I went to setup Sync and couldn't sign in. All known passwords didn't work. I requested to reset the password.
I can't login to Sync, all known passwords dont work.
If i click forgotten password for my main account i get 'Unexpected error'
If i try and create a new Sync account and then Forgotten password as i can't login :
I receive the forgotton password email, but almost immediately i get the error - Reset password link expired. The link you clicked to reset your password is expired.
If i click the 'Click here to receive a new reset link' i get the error 'Unknown account'
I can't sign up for a new Sync account - it says working, then an error occurred, although i do receive a verify email, but if i click on the link, created less than 2 minutes before it tells me 'Verification link expired
The link you clicked to verify your email is expired.'
If i try and sign in, despite receiving a verification email it tells me the account doesn't exist!
So, i can't login to Sync, i can't reset my password and i can't sign up for a new Sync account - Every option simply doesn't work, so i'm assuming everyone must be experience Sync problems if they sign out and try to sign in or setup Sync on a new device?
What's going on with Sync, the whole system seems to be broken?
I've tried this on 3 different devices and get the same results!
Please help!

Ok to follow up and narrow down the issue can you please try the following:
# make a copy of the login file in your current profile folder. This is located
[https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_how-do-i-find-my-profile] in these files: key3.db and logins.json
# Grab these and paste them into a new profile and add this to the new profile to eliminate if this is an issue with the password file.
#[[Use the Profile Manager to create and remove Firefox profiles]]
If the passwords work in the new profile the logs would be helpful to investigate further.
* How do I turn on sync logs:
# Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
# Restart Firefox and look at: about:sync-log
# Logs and error messages will be located here
Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.
Thank you.

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Firefox Sync not working with own server

I tired using my own firefox sync 1.5 server. The server is running and I see something in the logs, but these data looks ok:
INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): verifier.accounts.firefox.com
INFO:mozsvc.metrics:{"tokenserver.backend.get_user": 0.0023899078369140625, "code": 200, "request_time": 0.7886579036712646, "remoteAddressChain": ["127.0.0.1"], "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0", "tokenserver.assertion.verify": 0.7827959060668945, "token.assertion.verify_success": 1, "path": "http://sync.mydomain.de/token/1.0/sync/1.5", "method": "GET"}
INFO:mozsvc.metrics:{"code": 200, "request_time": 0.0017180442810058594, "remoteAddressChain": ["127.0.0.1"], "agent": "Firefox/33.0a2 FxSync/1.35.0.20140806004002.desktop", "path": "http://sync.mydomain.de/storage/1.5/1/info/collections", "method": "GET"}
INFO:mozsvc.metrics:{"tokenserver.backend.get_user": 0.001628875732421875, "code": 200, "request_time": 0.2062840461730957, "remoteAddressChain": ["127.0.0.1"], "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0", "tokenserver.assertion.verify": 0.20348882675170898, "token.assertion.verify_success": 1, "path": "http://sync.mydomain.de/token/1.0/sync/1.5", "method": "GET"}
On about:sync-log I have this in my logfile:
http://pastebin.com/avar0JB1
The user is created in my mysql database.
On the next sync try, this is in my log:
1407393996302 Sync.ErrorHandler DEBUG Flushing file log.
1407393996303 Sync.Service DEBUG Exception: Login failed: error.login.reason.account No traceback available
1407393996303 Sync.Service DEBUG Not syncing: login returned false.
1407393996304 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok
1407393996306 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996307 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996309 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996311 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996313 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996314 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996316 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996318 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996320 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996321 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996323 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996324 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996327 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996328 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996330 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996331 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996333 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996335 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996337 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996338 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996342 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996343 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996345 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996347 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996348 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996355 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1406529996355
1407393996355 Sync.ErrorHandler DEBUG No logs to clean up.
1407394083475 Sync.Tracker.History DEBUG Saving changed IDs to history
1407394174283 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407394174285 Sync.ErrorHandler DEBUG Beginning user-triggered sync.
1407394174285 Sync.Service DEBUG User-Agent: Firefox/33.0a2 FxSync/1.35.0.20140806004002.
1407394174285 Sync.Service INFO Starting sync at 2014-08-07 08:49:34
1407394174285 Sync.Service DEBUG In sync: should login.
1407394174286 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407394174287 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407394174287 Sync.Service INFO Logging in the user.
1407394174287 Sync.Service DEBUG Caching URLs under storage user base: https://sync.myserver.de/storage/1.5/1/
1407394174288 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1407394174341 Sync.Resource DEBUG mesg: GET fail 401 https://sync.myserver.de/storage/1.5/1/info/collections
1407394174342 Sync.Resource DEBUG GET fail 401 https://sync.myserver.de/storage/1.5/1/info/collections
1407394174342 Sync.Service WARN 401: login failed.
1407394174343 Sync.BrowserIDManager DEBUG _findCluster found existing clusterURL, so discarding the current token
1407394174343 Sync.BrowserIDManager INFO Fetching assertion and token from: https://sync.myserver.de/token/1.0/sync/1.5
1407394174343 FirefoxAccounts DEBUG already verified
1407394174343 Sync.BrowserIDManager DEBUG Getting an assertion
1407394174343 FirefoxAccounts DEBUG enter getAssertion()
1407394174343 FirefoxAccounts DEBUG getKeyPair: already have a keyPair
1407394174343 FirefoxAccounts DEBUG getCertificate already had one
1407394174343 FirefoxAccounts DEBUG getAssertionFromCert
1407394174345 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true
1407394174345 Sync.BrowserIDManager DEBUG Getting a token
1407394175388 Sync.BrowserIDManager DEBUG Successfully got a sync token
1407394175388 Sync.BrowserIDManager DEBUG _findCluster returning https://sync.myserver.de/storage/1.5/1/
1407394175389 Sync.Service DEBUG Cluster value = https://sync.myserver.de/storage/1.5/1/
1407394175389 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account
1407394175389 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed
1407394175389 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
The sync is stopping with the yellow infobar and the text: (something like) Invalid Username or password. But on the firefox accounts website i can login.

Why in the pastebin in the debugging line is the version of sync the older one:
1407393996002 Sync.Service DEBUG User-Agent: Firefox/33.0a2 FxSync/1.35.0.20140806004002.
More info on self hosting can be found here: [https://blog.mozilla.org/services/2014/05/08/firefox-accounts-sync-1-5-and-self-hosting/] where you can also ask this in the #sync IRC channel or [https://mail.mozilla.org/listinfo/sync-dev] join the dev mailing list to get a more technical answer.
Are you using the first method? Where the Firefox server is the authenticating server and the hosted server is your own?
It fails to login because it flags it already has a token, but 401 failed to Get the collections at your server, these are strange errors and I am not an expert, please do ask your question in the mailing list, the technical eye will be able to catch the issue much quicker.

Firefox will not save my user name and password for one of my sites. How can I fix this problem. It is getting annoying having to reenter every time I check this site. Is there a solution.

I had my user name and password saved for my library site. My grandson hit something and now the saved user name and password are gone. It asks me every time to enter it and it is getting annoying. How do I fix this. I want Firefox to remember these codes.

You can create a bookmark with the JavaScript code via a right-click on the "Remember Password" link on the squarefree.com website and choose "Bookmark This Link" and select the "Bookmarks Toolbar" as the destination folder for easy access.
* https://www.squarefree.com/bookmarklets/forms.html#remember_password
You need to use the "Remember Password" bookmarklet before or after filling the name and password field on the website with the login form, but before submitting the login form by clicking a button on the web page.
If the site is using autocomplete="off" then you see a number not equal to 0 (i.e. attributes were removed) in the pop-up alert from the bookmarklet and Firefox should offer to remember the name and password via a drop down dialog of the key icon that will appear on the location bar (Firefox 4+) or via an info bar at the top (Firefox 3).

Firefox sync not working with android 4.0 (ice cream sandwich)

Okay i'll try to explain this as best as i can. Over the weekend i installed the new android OS 4.0 Ice Cream Sandwich...before hand firefox sync (from my desktop to my cell phone) was working fine. I could see all of my bookmarks and all of my history. However, once i installed the new OS i was unable to see any of my information! When i go into the sync and accounts page on my android i see my FF sync account and i have told it to sync a number of times...but it still doesn't work! Also, on the main page of the FF app on my android there is no account information at the bottom on the page like there was pre 4.0 install. Is there anything i can do to fix the problem? Or will i have to re-add the account when I get back home from being out of town?

Hard to say. Most of my experience has been with the Thunderbolt and I don't know anything about the Stratosphere. Part of it will probably depend on the manufacturer, Verizon and what phone you have. Some manufacturers get updates out faster than others. Then Verizon may hold on to it until they test it, which may not matter much judging by the Thunderbolt releases. And also, some phones will get it before others. Which phones come before others may not make sense to anyone except the manufacturer and Verizon and maybe not them. Sometimes it seems more like a lottery. I'm only guessing that the newer, dual core phones will probably get it first since I think ICS is suppose to run better on them. I could be wrong, and often am, but I'm not expecting the Bolt to get it, but I've retired mine anyway.
Verizon will usually put out a notice when it's planning on releasing an upgrade for your phone and if you follow any Android forums, most of them will post it also, so it's not usually a secret. . The last updates the Bolt got were pushed to us if we didn't download it first. The only way not to get it seemed to be if you happened to be watching when it started so you could stop it, but since you have to sleep sometime, eventually you'd get it whether you wanted it or not. Not sure if that will be the case with ICS though.
They might surprise us and get it out this month, or as AZSALUKI said, 2-3 months. You can hope for sooner, but expecting later will decrease your stress levels.

Why does the new firefox sync not sync my bookmarks on my Iphone? The history and tabs show up, but bookmarks do not.

Ever since I updated to the new Firefox sync my bookmarks have stopped showing up on my iphone Sync for Firefox. I even downloaded the Apollo browser, but bookmarks still are not showing. Can someone help?

Firefox 29 has a new version of Sync, so whatever you're using on the iPhone for Sync will need to be updated to be compatible with the new Sync.

Firefox Sync not syncing everything

I have firefox sync running on two computers, one with windows 7, the other is a xubuntu. The xubuntu one has never synced properly.
The bookmarks seem to sync fine, but I also want the addons.
On a few occasions, I've said to wipe everything on the device and replace with sync data.
It gets history, and bookmarks, but not addons.
It sometimes gets some of the addons I've manually installed, but never all of them.
On the past few times, it's gotten none of the addons, but in the reset sync thing, it says I have six.(There are currently two, Ubunutu Firefox Modifications, and the Troubleshooter this thing had me install)
I have updated via apt-get, I'm pretty sure I'm on the most recent version.
Not sure what version the windows firefox is on, but I know it has updated recently.
So what can I do to figure out what is wrong here? I assume this is user error of some kind, but I can't figure out what.

In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button. You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]]

Firefox Sync not working again!

Hello.
At a time when the sharing or sync'ing of information is so important, the current Firefox sync service is a disgraceful shambles. What makes this even worse, is your continuing refusal to get it properly sorted.
As appears obvious from your Twitter feed, this has been going on since April 2013.
Yet you expect mobile devices to adopt Firefox OS. Yet you can't even manage your current sync structure reliably.
Chrome's sync'ing works easily and fine between my laptop and Android devices. It is also much simpler to set up.
I find it hard to believe that you fail to prevent Firefox's slide. Enough daydreaming about new solutions, until you sort out the current mess called Sync.

I have the same problem! For a long time Firefox is not synchronized at all! Please amend your this problem without this feature in Firefox Mobile for me is useless.

Firefox will not open can't open preferences or anything was responding slow earlier in the day had been closed with 2 tabs open when trying to open in the second tab it responded really slow so sut down and used Safari instead

this morning I had 2 tabs open was trying to open my bank web site and it seemed to respond really slow so closed firefox and opened Safari instead the site still responded slow but finally opened when I closed and went back to firefox it would not open can't re-install it or delete it or basically anything nothing is opening

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

Firefox Sync not connecting since yesterday

I keep getting"incorrect account name or password".
After password reset via the Sync website, I cannot update my be password and keep getting an "incorrect account or password"
Are there server problems?

I have the same problem! For a long time Firefox is not synchronized at all! Please amend your this problem without this feature in Firefox Mobile for me is useless.

Firefox sync not syncing bookark toolar settings

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Click on History, select Tabs from other computers, and you'll see the tabs of your other browsers.

Firefox Sync Not Syncing Addons

''locking as a duplicate - https://support.mozilla.org/en-US/questions/930841''
I set up my main computer with Firefox Sync and then paired my laptop to the main computer. But when my laptop syncs no addons are installed and then my main computer has the addons removed.
Any ideas?

I tried the suggestions at the links above but they did not work. Every time I sync, all addons are uninstalled. I have to back and undo the uninstall on all of them to keep them.

Firefox sync not supported

I run Firefox Version 10.0.2. When I follow the link to Firefox sync, I get a page that states it is no longer supported. Is Firefox sync still available? Am I running the latest version?

You are running the latest version of Firefox (10.0.2) and sync is builtin (nothing to install anymore).
However, your useragent is showing as Firefox 3.5.5...to fix do the following:
* Type about:config in the URL bar and hit Enter
* If you see the warning, you can confirm that you want to access that page.
* Filter = general.useragent.
* Right-click the preferences that are bold, one line at a time, and select Reset.
* Then restart Firefox

Firefox Sync not syncing

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Hi,
Just in case, you tried to disconnect and to reconnect you then ?

Firefox sync not syncing data between device

Although Firefox sync syncing, data does not advice.

It worked!! Thank you so much! Now, may I ask what happened? I feel like if this sort of thing happens again in the future I will have a better understanding of exactly what '''services.sync.clusterURL''' is and why resetting it resolves syncing issues. FYI I deleted some empty folders that were created when this whole issue started and forced an immediate sync and the problem device was no longer a problem. I performed this action on my laptop i.e. the problem device and on my desktop PC so I could thoroughly test the two-way communication and after syncing on either device the changes were reflected on the other.

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I recently set up Sync, but it does not appear to be syncing automatically. If I click the Sync button, it does indeed sync correctly, but nothing will sync unless I manually click the button. Shouldn't it be syncing automatically?

My sync will sync every 10 minutes or so if there is a network connection (this will vary from the amount being synced and how many devices there are).
However for mobile devices, Auto-Sync needs to be turned on for Firefox sync to sync automatically.

Firefox sync not workin, can't login, forgot password or sign up - none working!

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