Firefox sync not working

It did work but doesn't now...what is the deal? Using Firefox 4.01 and it is frustrating since I use three different computers and it is very important to keep them in sync...

Hey there,
Apologies for this issue, sounds very irritating :/ As the vast majority of us are volunteers, including me, we don't have any access whatsoever to the servers for security reasons. Therefore, I've flagged this up for a member of Mozilla staff or someone who can help you better to follow it up - they should get back to you on this thread soon.
Sorry for the inconvenience!
Curtis Parfitt-Ford
Mozilla Support

Similar Messages

Firefox sync not working on fresh Ubuntu install

Fresh install of Ubuntu 13.10 64-bit with a fresh install of Firefox 25. Firefox Sync setup worked flawlessly, except for the fact that it isn't working. I'm not encountering any errors, and when I tell it to sync the process appears to complete fine. However I never get my sync'ed data. Sync has been working flawlessly on my two other Windows boxes and my three Android devices and they seem to test fine. Oddly enough (and I'm not looking for support on it here, just mentioning) I'm having the same issue with a fresh install of Chrome as well. Any suggestions?

Please disregard. Got it working. No idea how.

Firefox sync not working with android 4.0 (ice cream sandwich)

Okay i'll try to explain this as best as i can. Over the weekend i installed the new android OS 4.0 Ice Cream Sandwich...before hand firefox sync (from my desktop to my cell phone) was working fine. I could see all of my bookmarks and all of my history. However, once i installed the new OS i was unable to see any of my information! When i go into the sync and accounts page on my android i see my FF sync account and i have told it to sync a number of times...but it still doesn't work! Also, on the main page of the FF app on my android there is no account information at the bottom on the page like there was pre 4.0 install. Is there anything i can do to fix the problem? Or will i have to re-add the account when I get back home from being out of town?

Hard to say. Most of my experience has been with the Thunderbolt and I don't know anything about the Stratosphere. Part of it will probably depend on the manufacturer, Verizon and what phone you have. Some manufacturers get updates out faster than others. Then Verizon may hold on to it until they test it, which may not matter much judging by the Thunderbolt releases. And also, some phones will get it before others. Which phones come before others may not make sense to anyone except the manufacturer and Verizon and maybe not them. Sometimes it seems more like a lottery. I'm only guessing that the newer, dual core phones will probably get it first since I think ICS is suppose to run better on them. I could be wrong, and often am, but I'm not expecting the Bolt to get it, but I've retired mine anyway.
Verizon will usually put out a notice when it's planning on releasing an upgrade for your phone and if you follow any Android forums, most of them will post it also, so it's not usually a secret. . The last updates the Bolt got were pushed to us if we didn't download it first. The only way not to get it seemed to be if you happened to be watching when it started so you could stop it, but since you have to sleep sometime, eventually you'd get it whether you wanted it or not. Not sure if that will be the case with ICS though.
They might surprise us and get it out this month, or as AZSALUKI said, 2-3 months. You can hope for sooner, but expecting later will decrease your stress levels.

Firefox sync not working correctly

I set up sync and used my favorite gmail address (sun-).
It seems I should have used the gmail address I set up my google/gmail account with ( allu-)
Now it seems I have sync on my computer, and my tablet, but I'm not sure. I know this sounds weird, but when I have sync set up on my computer, and I go to pair a device (my tablet) I have sync numbers in both my computer, and my tablet, and I am unable to erase the 3 boxes to add in numbers to either device.
I still would like to add my android phone, but I would like to fix this problem.
I guess what I would like to do is delete/uninstall my 'sync' account so I can start new with my google/gmail account (allu-).
I thought i did this, but the same thing came up, numbers in both sync set up pages on my computer, and tablet.
So maybe I have this entirely wrong, and I need to look at it from another perspective, but whatever reason, it is becoming frustrating because I need this, want this, and can't make it happen. So I would like, no need some help with this, so I can coordinate all my devices with Firefox.
I am thinking this is possible with what I read, but like I said I am definitely missing something, or I have made some mistake, that can't be fixed, because that is what I seem to have done. HELP

That seemed to work. I have not tried to sync my other devices yet, but I am hopeful.
It almost looks like you are saying the Aurora version 28 is a version to switch to, when it is released.
Will I be notified by Mozzila when this comes out?
I know I might be taking advantage of you with these questions, but it is hard to find good answers without spending lots of time searching here, there and everywhere, so to speak.
So one more question, how come my password saving has stopped. It worked in the past but as of late, it sporadically asked me if I want to say updated passwords, and then it doesn't. I have a few sites, that use to have there passwords saved, and now I get nothing, very frustrating.
So is there anything I can do to get my passwords back.
I have switched from Ice Dragon when that didn't do well with passwords, then tried Chrome, I liked that as well, but then I realized that wasn't doing as good as Firefox did for me, so now I am back to Firefox, and that is not working very well either
Thank you for what you do.................................
Mike

Firefox Sync not working again!

Hello.
At a time when the sharing or sync'ing of information is so important, the current Firefox sync service is a disgraceful shambles. What makes this even worse, is your continuing refusal to get it properly sorted.
As appears obvious from your Twitter feed, this has been going on since April 2013.
Yet you expect mobile devices to adopt Firefox OS. Yet you can't even manage your current sync structure reliably.
Chrome's sync'ing works easily and fine between my laptop and Android devices. It is also much simpler to set up.
I find it hard to believe that you fail to prevent Firefox's slide. Enough daydreaming about new solutions, until you sort out the current mess called Sync.

I have the same problem! For a long time Firefox is not synchronized at all! Please amend your this problem without this feature in Firefox Mobile for me is useless.

Firefox Sync not working with own server

I tired using my own firefox sync 1.5 server. The server is running and I see something in the logs, but these data looks ok:
INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): verifier.accounts.firefox.com
INFO:mozsvc.metrics:{"tokenserver.backend.get_user": 0.0023899078369140625, "code": 200, "request_time": 0.7886579036712646, "remoteAddressChain": ["127.0.0.1"], "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0", "tokenserver.assertion.verify": 0.7827959060668945, "token.assertion.verify_success": 1, "path": "http://sync.mydomain.de/token/1.0/sync/1.5", "method": "GET"}
INFO:mozsvc.metrics:{"code": 200, "request_time": 0.0017180442810058594, "remoteAddressChain": ["127.0.0.1"], "agent": "Firefox/33.0a2 FxSync/1.35.0.20140806004002.desktop", "path": "http://sync.mydomain.de/storage/1.5/1/info/collections", "method": "GET"}
INFO:mozsvc.metrics:{"tokenserver.backend.get_user": 0.001628875732421875, "code": 200, "request_time": 0.2062840461730957, "remoteAddressChain": ["127.0.0.1"], "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0", "tokenserver.assertion.verify": 0.20348882675170898, "token.assertion.verify_success": 1, "path": "http://sync.mydomain.de/token/1.0/sync/1.5", "method": "GET"}
On about:sync-log I have this in my logfile:
http://pastebin.com/avar0JB1
The user is created in my mysql database.
On the next sync try, this is in my log:
1407393996302 Sync.ErrorHandler DEBUG Flushing file log.
1407393996303 Sync.Service DEBUG Exception: Login failed: error.login.reason.account No traceback available
1407393996303 Sync.Service DEBUG Not syncing: login returned false.
1407393996304 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok
1407393996306 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996307 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996309 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996311 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996313 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996314 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996316 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996318 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996320 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996321 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996323 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996324 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996327 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996328 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996330 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996331 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996333 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996335 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996337 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996338 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996342 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996343 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996345 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996347 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996348 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407393996355 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1406529996355
1407393996355 Sync.ErrorHandler DEBUG No logs to clean up.
1407394083475 Sync.Tracker.History DEBUG Saving changed IDs to history
1407394174283 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407394174285 Sync.ErrorHandler DEBUG Beginning user-triggered sync.
1407394174285 Sync.Service DEBUG User-Agent: Firefox/33.0a2 FxSync/1.35.0.20140806004002.
1407394174285 Sync.Service INFO Starting sync at 2014-08-07 08:49:34
1407394174285 Sync.Service DEBUG In sync: should login.
1407394174286 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407394174287 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1407394174287 Sync.Service INFO Logging in the user.
1407394174287 Sync.Service DEBUG Caching URLs under storage user base: https://sync.myserver.de/storage/1.5/1/
1407394174288 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
1407394174341 Sync.Resource DEBUG mesg: GET fail 401 https://sync.myserver.de/storage/1.5/1/info/collections
1407394174342 Sync.Resource DEBUG GET fail 401 https://sync.myserver.de/storage/1.5/1/info/collections
1407394174342 Sync.Service WARN 401: login failed.
1407394174343 Sync.BrowserIDManager DEBUG _findCluster found existing clusterURL, so discarding the current token
1407394174343 Sync.BrowserIDManager INFO Fetching assertion and token from: https://sync.myserver.de/token/1.0/sync/1.5
1407394174343 FirefoxAccounts DEBUG already verified
1407394174343 Sync.BrowserIDManager DEBUG Getting an assertion
1407394174343 FirefoxAccounts DEBUG enter getAssertion()
1407394174343 FirefoxAccounts DEBUG getKeyPair: already have a keyPair
1407394174343 FirefoxAccounts DEBUG getCertificate already had one
1407394174343 FirefoxAccounts DEBUG getAssertionFromCert
1407394174345 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true
1407394174345 Sync.BrowserIDManager DEBUG Getting a token
1407394175388 Sync.BrowserIDManager DEBUG Successfully got a sync token
1407394175388 Sync.BrowserIDManager DEBUG _findCluster returning https://sync.myserver.de/storage/1.5/1/
1407394175389 Sync.Service DEBUG Cluster value = https://sync.myserver.de/storage/1.5/1/
1407394175389 Sync.Status DEBUG Status.login: error.login.reason.account => error.login.reason.account
1407394175389 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed
1407394175389 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
The sync is stopping with the yellow infobar and the text: (something like) Invalid Username or password. But on the firefox accounts website i can login.

Why in the pastebin in the debugging line is the version of sync the older one:
1407393996002 Sync.Service DEBUG User-Agent: Firefox/33.0a2 FxSync/1.35.0.20140806004002.
More info on self hosting can be found here: [https://blog.mozilla.org/services/2014/05/08/firefox-accounts-sync-1-5-and-self-hosting/] where you can also ask this in the #sync IRC channel or [https://mail.mozilla.org/listinfo/sync-dev] join the dev mailing list to get a more technical answer.
Are you using the first method? Where the Firefox server is the authenticating server and the hosted server is your own?
It fails to login because it flags it already has a token, but 401 failed to Get the collections at your server, these are strange errors and I am not an expert, please do ask your question in the mailing list, the technical eye will be able to catch the issue much quicker.

Firefox Sync not working with weave server behind password protected proxy

Since the sync is moved from firefox to Android, I'm completely unable to sync my bookmarks with my personal weave server. The server is internal, but accessible via a proxy with a username/password for all internal sites. Last working version was 10.0.5, all newer versions have this problem. I've just reinstalled the ancient version, as I now need the bookmarks. First syncing in 10.0.5 and then upgrading to anything newer makes all previous synced data unavailable. BTW the newef versions will let you add other devices to the same sync account (on the internal server), but it just complete refuses to collect any data at all from the server. (I don't even see any attempts in the logging of the proxy server)
I'm unable to get debug info, as I don't have a google account (don't trust them) and can't run SDK or other non-standard tools on my company phone.
The phone in question is a Samsung Galaxy S2, latest software version (Android 4.04) Is there a way to get firefox doing the sync? (As Android just can't handle this)

Why in the pastebin in the debugging line is the version of sync the older one:
1407393996002 Sync.Service DEBUG User-Agent: Firefox/33.0a2 FxSync/1.35.0.20140806004002.
More info on self hosting can be found here: [https://blog.mozilla.org/services/2014/05/08/firefox-accounts-sync-1-5-and-self-hosting/] where you can also ask this in the #sync IRC channel or [https://mail.mozilla.org/listinfo/sync-dev] join the dev mailing list to get a more technical answer.
Are you using the first method? Where the Firefox server is the authenticating server and the hosted server is your own?
It fails to login because it flags it already has a token, but 401 failed to Get the collections at your server, these are strange errors and I am not an expert, please do ask your question in the mailing list, the technical eye will be able to catch the issue much quicker.

I started working for ChaCha, and now firefox will not work unless I manually close it in the process tree every time I want to use it. I also cannot open more than 1 page at a time.

I started working for ChaCha 11/26/2010, I had to download a program to take incoming questions.
Ever since then, Firefox will not work correctly, even if I am totally logged out of ChaCha, and the page is closed, if I try to open my browser using Firefox, it will not open, I have to go into the processor tree and manually end Firefox, then it will work, but it will only let me open 1 page at a time. For example I have Firefox open now, but if I go and click on the icon to open it in a new browser, it will not open, I either have to close this, or use IE-I HATE IE lol.
I cannot use the ChaCha add on you have because it is not for the new version of Firefox, please help, I love Firefox, but not being able to open more than one window/page at a time does not cut it, nor does having to manually stop it from processing. I have tried re-installing it too.
Thank you, Melinda

I should add that I face the same problem with Safari and Google Chrome.

My Firefox is not working. (All I get is a blank white screen with the Fireox logo). If I have to reinstall firefox 3.66, how can I transfer my old profile to the new installation?

My Firefox is not working (All I get is a blank white screen with the firefox logo. If I have to reinstall Firefox 3.66, how can I transfer my old profile to the new installation?
== This happened ==
Every time Firefox opened

David. Thank you very much. The problem was not with the canvas but rather the Viewer. But the solution was the same. Somehow, the Viewer window was re-set to Alpha. I changed it back to RGB.... and the picture is back. These issues are often very simple.... but they can drive you bats if you don't know the answer. Very grateful. Tim

Wifi Sync not working on iOS 6 and iTunes 10.7 with iPhone 4S

I am running Windows 7 64-bit but WiFi Sync is not working on either my iPhone 4S or my wife's iPhone 4S. Worked fine before upgrading. All settings look correct in iTunes 10.7 and on our iPhones 4S's. Already tried uninstalling iTunes and all associated Apple programs (Bonjour, Apple Mobile Device Support, Apple Application Support, etc) and reinstalling iTunes but no help. Temporarily disabling Norton Firewall did not help. If I hook up either of our two 4S phones via USB wire, they Sync and Backup fine. Just WiFi Sync not working. Can't initiate sync from iPhones because button is ghosted stating it is waiting for PC to be present. Phones don't show up under Devices in iTunes unless hard-wired via USB cable. Any suggestions?

I am getting sync issues too (although on OSX) - seems like others are getting issues too:
https://discussions.apple.com/message/19834721#19834721
Good luck,
Chris

I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working. HELP....

I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

When I switch between networks firefox is not working. I will have to close the browser and open it again!?

Hi,
I love firefox!!! I wanted it to be perfect all the time, one issue I come across with it recently is: When I switch between networks (say connecting to myoffice network through VPN when firefox is already open) firefox is not working. I will have to close the browser and open it again to make it work! could you please fix this.
Thanks.
Raja Pattamsetty

If an option or preference settings not being saved after you restart firefox see:
[http://kb.mozillazine.org/Preferences_not_saved Preferences not saved]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

My Google search autocomplete me in Firefox does not work anymore. However, it still works with Internet Explorer. How can I fix this so Google gives me search suggestions again?

Solution update: Disabled XULRunner 1.9.1 extension from Add-ons > Extensions. Problem solved.

When iam using jdownloader for dowload, the firefox did not work at any page, as like there in no internet conexion?

When iam using jdownloader for dowload, the firefox did not work at any page, as like`` there in no internet conexion?``

you need to check whether '''jdownloader''' is compatible with the Firefox version you are using.
-> Tap ALT key or press F10 to show the Menu Bar
-> go to Tools Menu -> Add-ons -> Extension section -> check the Status of '''jdownloader''' extension -> if '''an update''' is available for this add-on then install the update -> Restart Firefox and check again check the compatibility -> if it is '''GREYED with Exclamation mark''' then it is incompatible with Firefox
Try using this extension to force compatibility.
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working.

I downloaded Firefox 4 and tried to launch it. The message said that Firefox will not work with this version of Mac OX. Please advise.

I downloaded Firefox 4 and installed it. When I tried to launch it, a message came up saying that Firefox will not work with this version of Mac OSX. Now I have no Firefox. How can I get Firefox 3.6 back on my Mac? How can I make Firefox 4.0 work? Please advise.

Thanks for the reply so quickly! Is the tenfourfox going to be be just as safe and as high of quality as the Firefox 4? Also since Mozilla's website says, "Firefox 3.6.x will be maintained with security and stability updates for a short amount of time. All users are strongly encouraged to upgrade to Firefox 4" does that mean if I go back to 3.6 there will be security and stability issues after a "short amount of time"?

Firefox sync not working

Similar Messages

Maybe you are looking for