Firefox takes very long time to open and often crashes for some websites

i have used firefox 3.6 with windows xp, vista and now windows 7. there is same problem i am facing at all after well usage of week. firefox takes very long time to open approx. 1 minute at first click. after refreshing computer when i click again, it becomes ready to use but meanwhile you re working firefox opens in another window perhaps for the first click. what is this please? i have reinstalled firefox but it is not fixing problem
== Troubleshooting information ==
how can firefox be ready for use at first click?

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

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    Hi, original poster here. I did not realize this would generate more discussion so I never checked back. I still had my warranty, so I took it to the store and got it repaired. The original problem I had was a screen with this icon flashing when I attempted to boot it up:
    When I took it to the store, they told me that my computer was unable to communicate with the hard drive. I had this same problem three times in two months where this screen reappeared. Each time I went back to the store and they said the cause was different, but they were all hardware issues that physically made it impossible to communicate with the hard drive. After the third time, they simply replaced my laptop and I haven't had the same problem.
    So in short: The reason you can't reinstall or move anything when you encounter this screen appears to be because nothing can communicate with the hard drive in the first place. You can't reach the disk or anything on it. So I don't believe it's possible to do anything besides take it to a physical store and have it fixed.

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