Firefox tells me to update to 10.0.1, but also tells me my AVG security won't work with update. What do I do for security? I'd skip update, but I already have hang problems, which always seems to happen if I don't update to current level.

I want to update, but not lose the security I have and like.
A catch-22 here: Update to avoid hang-time problems and loose my security that I'm comfortable with OR keep my AVG security and put up with "Mozilla not responding" hang time frustration.

The only item you'll lose is AVG Safe Search" which is incompatible with FF 10. All other functions of AVG are still valid and your computer is still protected. I have disabled AVG Safe Search for a long time now and have no problem whatsoever. You just have to be careful with what links do you click when you are on line. I don't know if AVG is going to fix this problem anytime soon since FF 10 has been out for a while and nothing has been done by AVG yet.

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I want to update Iphoto but it's say it won't work with any of my old photos, anyway to get around that?

Help! I really don't want to lose all my photos! It says to upgrade, it won't be compatible with my old photo pictures.

No - what it says is that after you upgrade the iPhoto library you will not be able to use that iPhoto library with an older version
Just backup and upgrade - everything will be fine and if there is a problem, which always can happen, you will have a good backup
LN

I have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

I can´t watch movietrailers on Itunes movietrailers. It tells me to download Quicktime but I already have Quicktime in Mac OS X? I can´t update Quicktime either?

I can´t watch movietrailers on Itunes movietrailers. It tells me to download Quicktime but I already have Quicktime in Mac OS X? I can´t update Quicktime either?
Mac OS X 10.6.8
Quicktime player 10.0
Do I need to download Yosemite?

Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)
A Mac OS X v10.6, OS X Lion, and OS X Mountain Lion-compatible version of QuickTime Player 7 is available for use with older media or with AppleScript-based workflows. QuickTime Player 7 can be used to playback formats such as QTVR, interactive QuickTime Movies, and MIDI files. Also, it supports QuickTime 7 Pro registration codes for access to QuickTime Pro functionality.
How to install Quicktime Player 7 on Snow Leopard, Lion and Mountain Lion when it is not already present:
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US
Quicktime Player 7 for Snow Leopard OS 10.6 available here:
http://support.apple.com/kb/DL923

Hello J have problem in the demarage d iphoto the dialogue displays and asks me for the following text? 138 photos not having been imported were found in the iPhoto library(bookcase). Would you care for import them? Yes or no you already have meet this

onjour
j ai des probleme au demarage d iphoto le dialogue s affiche et me demande le texte suivant ?
138 photos n’ayant pas été importées ont été trouvées dans la bibliothèque iPhoto.
Souhaitez-vous les importer ? oui ou non avez vous deja rencontrer ce proble si oui pouvez vous m aider
Merci
Hello
J have problem in the demarage d iphoto the dialogue displays and asks me for the following text?
138 photos not having been imported were found in the iPhoto library(bookcase).
Would you care for import them? Yes or no you already have meet this prowheat if yes can you m help
Thank you

Open your iPhoto Library package with the Finder as shown in this screenshot
and look in the folder named Auto Import. Move any files in that folder to a folder on the Desktop and close the package. Do not make any other changes. Launch iPhoto (the message should be gone) and drag the folder on the Dersktop into the open iPhoto window to import them.
OT

I would like to update to Firefox 5.0.1, but I can't due to, too many things won't work with the version & will be disabled.

I have wanted to update from 3.6.22, to 5.0.1, but can't do to the following reasons: I can't due to, too many things won't work with the version & will be disabled. They are: Microsoft. NET Framework Assistant 1.2.1, Iconix 3.90.1, HP Detect 1.0.5.1, Yahoo! Toolbar 2.3.5.201101200332202 (I don't care about Yahoo! Toolbar, because I don't use it!). As soon as these issues are fixed, I will be able to update, to the latest versions. These issues should be fixed & ready to work, before a new version is available. Thank you!

Try using this extension to force compatibility.
* https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working.

Itunes says that i need 10.5 to get the new iphone software, but i already have 10.5 itunes

itunes says that i need itunes 10.5 to get the new iphone software, but i already have 10.5 itunes. i cant seem to figure out how to get the new iphone software cause it keeps telling me to download updates, and then it does and update search and says im all updated.

I had a similar issue. I had to uninstall iTunes and then reinstall it. Assuming PC, you have to go to the control panel and use the uninstall applications tool. Then install it again. Worked for me.

It says i need to download the new version of pages but i already have. What do i do!?

my mac pages wont let me access any of the documents i have editied on my ipad with the new update. Every time i click on a document it says u need to download the new softwhere, but i already have! So why isnt it working! i need to access those files asap

Are you sure you're trying to open these files in Pages 5? Installing the updates does not remove previous versions of the iWork apps & if you have a Dock icon for the previous version that will also not be deleted.

Why won't Business catalyst says I need to buy Creative Cloud to publish my site, but I already have

Business catalyst says I need to buy Creative Cloud to publish my site, but I already have Creative Cloud and am logged in properly.

I have checked the site and it does shows up web hosting plan. But the email on which site is published is not using CC subscription as a result BC is asking you to upgrade the site.
Please get in touch with support team and provide them subscription information :
join live chat with support team :
http://helpx.adobe.com/contact.html?product=muse&topic=downloading-ins talling-and-setting-up
Click on I still need help.
Thanks,
Sanjit

My Macbook Pro tells me I need OS X 10.5 or higher to install essential software, but I already have Yosemite (10.10.1). What is going on?

My Macbook Pro tells me I need OS X 10.5 or higher to install essential software, but I already have Yosemite (10.10.1). What is going on?

This is it. Programming was done by idiots. People at schools IT department 20 or so full time positions know less then kids at Best Buy GeekSquad minimum wage part time, don't know or even want to call to find out. They just sit there and ask if the antivirus is upto date, I cant install your software that check the antivirus, "ITS NOT THE ANTIVIRUS". Three weeks and as always I have to find the fix myself. My god, why do I work for my money when I can just sit and collect it. Sorry for the rant.
This fix works and needs to be loaded on the campus network.

I would like to subscribe to the Photographer's creative cloud. But I already have Lightroom 5 installed on my computer.

I would like to subscribe to the Photographer's creative cloud which includes Lightroom & photoshop. But I already have Lightroom 5 installed on my computer. What would happen if I get Photographer's creative cloud & install both Lightroom & photoshop? Will my old lightroom clash with new one?

Hi there,
You can download the copy of Adobe Lightroom from the photography package.
See FAQ here
https://helpx.adobe.com/lightroom/faq.html
https://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html
^Ani

I am looking to subsribe to CC and Lightroom, but I already have Lightroom 5, what do you suggest?

I am looking to subsribe to CC and Lightroom, but I already have Lightroom 5, what do you suggest?

I had the same question. I'm wanting PS to work with my LR that I've had prior to the CC and I'm on Lightroom 5. It seems silly to pay $10/mo for both PS/LR when I have Lightroom. So there is no a la carte on PS and it will only seem less dumb once LR 6 comes out?
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I have aperture 3.4.4, which does not work with Yosemite. Is there a way to upgrade my Aperture version, or do I have to buy Aperture again?

I have aperture 3.4.4, which does not work with Yosemite. Is there a way to upgrade my Aperture version, or do I have to buy Aperture again?

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Have you checked, if you can see an update at the App Store Updates page? Or an "Accept" button on the Purchases tab of the app Store?
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Use this link: http://www.apple.com/support/mac/app-store/contact/
Apple sent redeem codes for Aperture 3.6 to several users who had bought the version on disks, if they could provide a serial number. See for example this discussion: (The post marked as the solution)
Re: Aperture update not possible after update to Yosemite
It is really unfortunate you missed the window of opportunity with Mavericks MacOS X 10.9.5, when the update was easy.

When i login the page is asking me to subscribe but i already have subrscritpion?

when I log into my exportpdf the page is asking me to subscribe but I already have a subscription
help?

Hi Malena,
Welcome to the Community!
Please let us know if you are trying to open a file in a product like Photoshop, Indesign etc, if yes then make sure you have Creative cloud app which helps to activate the products.
Download the app via https://creative.adobe.com/products/creative-cloud and sign in using the Adobe ID which has the subscription to activate all the products.
If the $29.99 pop-up is different then kindly post a screenshot and we will help you accordingly.
Thanks!
Ankit

Firefox tells me to update to 10.0.1, but also tells me my AVG security won't work with update. What do I do for security? I'd skip update, but I already have hang problems, which always seems to happen if I don't update to current level.

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