Firefox update is constantly failing and is stuck in a loop. I don't know how to bypass this. Help
When I start firefox, it automatically tries to install an update. This fails and it repeats, getting stuck in a loop which I can not get out of. Consequently, I am unable to open firefox and use the internet on this program. I have clicked ok, closed the dialogue box and ended the program using the task manager. None of these have worked. I prefer using firefox to other browsers but have had to return to internet explorer for the time being.
Do I need to uninstall and reinstall firefox or is there another option?
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
Do a clean reinstall:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
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