Firefox update won't work, re-install doesn't work, safe mode doesn't work, Not firewall / virus software
I had Firefox v 16 or 17 on windows 7
A few weeks ago it told me to update, I did, and then it wouldn't load when I clicked on the icon
I used system recovery to get back to the prior version. I just ignored the "update firefox" messages for a while.
I decided to try to fix the problem and completely un-install firefox (all bookmarks, etc), re-install the newest version, and now again it won't load when I click on the icon.
(((And i have no system restore points that still have firefox)))
In the task manager firefox.exe *32 shows up for about 30 seconds after I click on the icon
I've un-installed, re-installed 10 times with no luck
I tried entering firefox in safemode (both by pressing F8 in system startup and also by holding shift down while I click on the desktop icon).
I've tried using chrome (which loads but freezes) and opera (which won't even install)
IE works
I have allowed firefox through the firewall, allowed all permissions for my user, and turned off my virus software entirely
I searched for the firefox profiles folder but did not locate it (It must have been deleted with my bookmarks, etc)
I scanned my computer using the microsoft security scanner suggested by mozilla, located 5 infected files, deleted those files, un-installed and re-installed firefox and still nothing
I have turned off everything in the task manager that appears to be non-essential. I've googled the things that have no description and found they are essential.
Am I doomed to a lifetime of IE?
Certain Firefox problems can be solved by performing a '''''Clean reinstall'''''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
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Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply. Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself. I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues.
This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative. This turned out to be a complete waste of time just being a public forum with no Apple employee involved. I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question.
BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.} No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you.
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After install i got the error firefox does not start, safe mode does it work
Rapport-ID
bp-7e0bbdc9-3b5b-44db-8831-d8a352130608
bp-3447b290-e4e1-4690-bbf7-14ae72130608
bp-2894daaf-c601-4dbd-9031-001fe2130608
This is the error after installing firefox on the pc. Safe mode is well working. i also send the crash report.
Please give me a tutorial to fix this.hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to ''firefox > options > advanced > general'' & disable hardware acceleration.
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I have recently performed the Firefox update to the latest. Since services from google.com such as youtube does not load properly, appears to be missing the css of it . Other problem that i have also encountered is that when I try to access my gmail account(already logged in), the loading bar is frozen at 0 % as if the JavaScript was not working fully. Please reply to me with a procedure of how to get the problem sorted.Thanks in advance
JakubCheck the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
*https://support.mozilla.org/kb/Secure+Connection+Failed
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
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I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
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At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
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It looks like ocz is aware of the issue and trying to address it via firmware:
http://www.ocztechnologyforum.com/forum/showthread.php?103700-Mountain-Lion-and- OCZ-Octane-Petrol-and-Octane-S2-SSD-s
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When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
How do I update my ipad 2 if my OS is prior to 5.0, it does not have the software dropdown
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
1. Go into the iPad's Settings.
2. Locate and tap "General" from the menu on the left.
3. The second option from the top is "Software Update". Tap this to move into the update settings.
4. Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
5. Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
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2. Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
3. After canceling the dialog box, iTunes should automatically sync with your iPad.
4. If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
5. After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
6. From the iPad screen, click on the Update button.
7. After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
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Cheers, Tom -
-I am on a Mac.
-Firefox was behaving strangely, so I quit it.
-Upon attempting to reopen firefox, the situation occurred.
-Firefox is frozen.
-I can not get into the firefox menu. If I click on the firefox icon it still shows me the finder menu (no window appeared either. There are no outward signs firefox is open.)
-I can not open it in safe mode because I can not force quit it either.
-In the force quit menu it says firefox open, but nothing happens when I attempt to force quit it.
-I got no error message.
-In other words, Firefox is totally unresponsive. I can neither interact with it or force quit it.
To the solution...
-Upon research I believe its a problem with my theme, but I repeat I can not open firefox in safe mode.
-As I said, it says firefox is open but I can not interact with it.
-I can not restart my computer because it says firefox is open.
-I can not delete firefox because it says firefox is open.
I am posting this from Safari.
Please help, and thank you in advance.''Scott [[#answer-710824|said]]''
<blockquote>
With a Finder window open, are you able to force quit Firefox by selecting the Apple menu > Force Quit > Firefox?
There are another couple of way you can start Firefox in Safe Mode: one is to hold down the "Option" key when you click Firefox in the dock. The other is to run the following command in a Terminal window:
<pre>/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode</pre>
Terminal.app can be found in Applications > Utilities. Just paste in the line above and hit the enter key.
</blockquote>
The Terminal command worked like a charm, thanks. -
MacBook frozen on logo screen! Won't start from disk or boot into safe mode
My MacBook was abnomally sluggish this morning. It froze several times as I checked my Mail, then I clicked 'Get Info' on an Application, and Finder restarted itself. I had to shut it down manually (hold down button.)
When I turned it back on it wouldn't start past the logo and spinning gear. I called Apple, he had me try Shift startup (Safe Mode, didn't work) and C startup (boot from install disk, my Mac spit the disk out).
I was wondering if there is anything else I can try. I don't feel like driving 40 minutes to my 'local' Apple Authorized Service Provider, but I need my laptop.
Details:
Late '06
Black MacBook2,1
2GHz Intel Core 2 Duo
4GB RAM
Leopard 10.5.7
Message was edited by: Cory James22<rant>
I wasn't given an option to increase my hard drive size, as I took it in to a "local" AASP. They keep telling me Apple is slow shipping out a new HD, but with my experiences Apple always FedExs a repair order very quickly. If I had known it was the d* hard drive I would have had the thing up and running 2 weeks ago.
I plan on contacting Apple and letting them know that their AASP is giving them a bad name. I know that Apple is not the problem here, but other people who take their Mac in to these bozos will believe Apple is at fault for their slow service.
</rant> -
This morning I opened firefox as usual and found that a sidebar for bookmarks on the left side of this page. I did not request this to open and I want it removed from my computer. I do not like the way it uses up the space on the page. I have tried to open firefox in safe mode but his did not clear it. If I can not remove this sidebar I will want to close firefox.
There should be a little 'x' Close button in the top right corner of the sidebar.
Alternatively, Ctrl + B will close it too. -
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Try Single User mode (Command+S while starting up).
Then, run fsck.
At the command-line prompt type:
/sbin/fsck -fy
Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (name_of_volume) appears to be OKIf fsck found issues and has altered, repaired, or fixed anything, it will display this message:
***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
When fsck reports that your volume is OK, typerebootat the prompt and then press Return.
Your computer should start up normally and allow you to log in.
http://support.apple.com/kb/TS1417 -
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Try a different ringtone.
Reset or restart the device. -
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Booting regularly it hangs on the grey screen, if it does go into desktop, it freezes and won't do anything.
I did disk check and repair even though it found no errors, and did verify and fix permissions since it showed a LOT of permission errors. Still won't boot into desktop though.
Ran safe mode verbose and got the following disk0s2 I/O Errors-What does this mean??? Hard drive problem?
I have reload OS X 3 times in the past few weeks because of freezing issues in Mavericks and stuck with Mountain Lion and it was running fine until I went to boot up this morning after a clean shut down and won't boot up ever since.
http://i43.photobucket.com/albums/e389/RIPNHL2005/photo_zpsb0d8d5cf.jpg
http://s43.photobucket.com/user/RIPNHL2005/media/photo_zpsb0d8d5cf.jpg.html
Please help.....This is my main laptop and job search tool.....
Thanks!!!Is this the right drive config for the macbook pro?
Is Western Digital no good? Best Buy has them in stock.....
HGST
500GB Travelstar™ Z5K500 Hard Disk Drive
2.5-Inch | SATA 3.0Gb/s | 5400RPM | 8MB Cache
High-performance, high-capacity mobile storage for notebook PCs and other applications
Low Profile - 7mm thickness for slim designs
High Capacity - Up to 500GB
Quiet Operation - Enjoy a richer audio-listening experience
Travelstar Z5K500 is the second generation 7mm, 5400 RPM 2.5-inch hard drive from HGST, with capacities ranging from 250GB to 500GB, and the second generation Advanced Format drive. Advanced Format increases the physical sector size on HDDs from 512 bytes to 4,096 (4K) bytes, which improves drive capacities and error correction capabilities. The 500GB per platter, one-disk models are designed as a direct replacement for standard 9.5mm HDDs, for use in notebook PCs, external storage and gaming consoles, as well as new, thinner and more robust device designs. The Z5K500 carries the EcoTrac classification due to its low-power consumption and eco-friendly, halogen-free production. Travelstar Z5K500 delivers the right balance of capacity, power-management and design flexibility to meet the needs of mobile applications. -
Firefox crashes on clean install safe mode doesn't work
Mozilla crash Reporter opens when I load Firefox. I completely uninstalled Firefox including all the profiles and registry keys. When I reinstall it I still get the same proplem. There is no Firefox safe mode shortcut in the Mozilla folder and when I hold down shift and load Firefox I get the same result.
This all started after I had a problem installing flash on ie. I was getting a getplus r has stopped working crash while installing flash for ie. So then I saved the flash install file to my desktop and tried installing it that way. When I stalled it listed Firefox as the browser probably because Firefox is my default browser. I went ahead and installed it anyway, even though flash was working on Firefox, because I was trying a million different things to get flash on ie. Well ever since I did that Firefox will not open. I don't know what else I can remove without uninstalling windows. I finally did get flash to work on ie, but I have since uninstalled it too trying to get Firefox back on..
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