Firefox updated today and now when I reply to an e-mail, my reply box won't open all the way.

When I reply to an e-mail the box opens, but won't open all the way. When I try to make it bigger it just scrolls back up so I cannot see what I'm replying.

HI love3000,
Do you have an example url of where this happens? As well as a screenshot of the before and after ?[[How do I create a screenshot of my problem?]]
This would help investigation for the web compatibility team.
You can also try to refresh the page or [[How to clear the Firefox cache]]

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After iTunes update, email won't send, only receive. Email setup form won't open all the way.

What can I do to get the add email form to open all the way. It won't scroll down enough to let me enter outgoing mail server information. When I forced it by hitting the enter button and blindly fill in each box, it seemed to work; but when I checked my email, I found that I could receive mail but mail wouldn't send. It kept telling me I have the wrong user name or password, and of course I don't. This only started after the latest iTunes upgrade.
The other problem is that I need to set it up as a pop account and the only way I can get that option instead of iMap is to fool it by typing in one wrong letter on my email which I correct when the page comes up giving me both iMap and Pop options.
Anyone else having this scroll problem. It's only on my iPad 2 and no on my iPhone of iPod touch
June

Hi, please troubleshoot this from running Outlook in Safe Mode, to determine if it is 3rd-party add-ins related.
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
We also suggest you perform a clean boot to troubleshoot this issue:
http://support.microsoft.com/kb/929135#appliesto
If your case is a message stuck in outbox issue, please try the following steps and let me konw the results:
1. Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
2. Temporarily uninstall or disable firewall and antivirus software.
3. Test in Outlook safe mode.
4. Create a new profile and re-setup your account.
Regards.
Melon Chen
TechNet Community Support

Just installed firefox updates today and now several icons are not showing up. The link works but the icons are blank. Especially annoying when needed on certain sites like eBay.

Why are the icons not working? I depend on the icons on several sites to tell me the status of orders etc. and with them not working now, I am in a jam. I dread the thought of going back to Explorer.
Please help.

Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan

I updated to 5.0 today and now when I try to email from my phone, I am thwarted by the pop-up, "cannot send mail. a copy has been placed in my outbox. the recipient (email address) was rejected by the server. I need help, please.

I updated to 5.0 today.
Now, when I try to email from my phone, I am block, thwarted, rejected by the following message:
Cannot Send Mail
A copy has been placed in your Out Box. The recipient (enter email here) was rejected by the server.
This happens with my business address. Receiving works.... sending doesn't.
My SBC Global address on this same phone is fine...receiving and sending.
What to do? I'm stressed.
Ray

Hi,
I had the same issue on my iPhone 5S. My internet/email provider told me to uncheck (turn off) USE SSL under Mail settings, and it worked perfectly for me.

I upgrade to ios7 today and now when I try to speak out a messae in messages or use siri niether works siri says it cannot take request right now, and messages just clocks and never types out the message, what happened?

I upgrade to ios7 today and now when I try to speak out a messae in messages or use siri niether works siri says it cannot take request right now, and messages just clocks and never types out the message, what happened? Has anyone else had this issue today?

What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked

I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
It worked just fine last weekend. I have windows 8.1 and a brand new pc, new iPod also, the new Nano. now after the update today, iTunes says iPod has been detected but could not be indentified properly. I can see it in windows. I tried the reset on the iPod also. what else can I do?? HELP

uninstalled iTunes and all the recommended things
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I backed up my iPhone to my computer before I did the ios 8 update and now when i go t restore it it tells me there isnt enough space on the iphone. I lost half of my pictures in my camera roll. Is there anyway i can get these back?

I backed up my iPhone to my computer before I did the ios 8 update and now when i go t restore it it tells me there isnt enough space on the iphone. I lost half of my pictures in my camera roll. Is there anyway i can get these back?

You did import these important photos over to an alternative storage medium, just like you would with any digital camera, right?

I downloaded Firefox 4.01 and now when i open a new tab, i get a blank page, instead of my home page. How do I change that? Thanks

I downloaded Firefox 4.01 and now when i open a new tab, i get a blank page instead of my home page. How can I default to my home page when a new tab opens?

You can do that by using an add-on such as:
* NewTabURL - https://addons.mozilla.org/firefox/addon/newtaburl
* New Tab Homepage - https://addons.mozilla.org/firefox/addon/new-tab-homepage
Another way of opening the home page in a new tab is to middle click on the home button in the navigation toolbar.

HT204308 Did software update today and now iPhoto is not working. I have OS X Yosemite 10.10.3

Did software update today and now IPhoto is not working. Operating system is OS X Yosemite 10.10.3

What OS X version did you upgrade from? What iPhoto version did you have before upgrading? You cannot upgrade a version of iPhoto from a pre-10.10.2 OS X version installation. You needed iPhoto 9.6.1.

As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

I recently upgraded my software and now when I click on a document in an email it wont automatically open - does any superstar know how to fix this?

I recently upgraded my software and now when I click on a document in an email it wont automatically open - does any superstar know how to fix this? Thanks in advance!

Have you installed something called "CleanMyMac?"

When first loading, FIREFOX doesn't open all the way.

When I first open FIREFOX, it doesn't open all the way. When I open another, FIREFOX

Hi weaver15,
You should try changing your home page to:
about:home
I think this is probably the page you are looking for. If you don't know how to change the home page, you should take a look at the Knowledge Base article [[How to set the home page]].
Hopefully this helps

My macbook pro won't load all the way when I start it up.

Lately, my mac book pro has been slow to use, and the colour wheel pops up often. I shut it down earlier today, and now when I try to start it up, it won't load all the way. When I do manage to get to the homescreen, the applications and toolbars won't load. Any ideas what the issue might be and how I can fix it?

It could be a number of issues, Fred.
Have you optimized your photos to no larger than 1000x750 pixels, per the FAQs to the right of this forum? Oversized photos are the chief reason for these types of failures.
http://forums.adobe.com/thread/431851?tstart=0
You also say your videos are MP4s. Are these AVCHD video or are they from a "webbie" camcorder, such as the Flip cam? Flip video uses a proprietary codec that often jams up video editors. This is also covered in our FAQs.
http://forums.adobe.com/thread/437535?tstart=0
Finally, have you ensured that the drive you are saving your video to has adequate free space and is freshly defragmented? You should always have at least 30 gigs of free space on your drive plus 30-50 more for each hour of video you're outputting.
And, if you are exporting to a drive other than your C drive, you should ensure that the drive is formatted NTFS rather than FAT32. FAT32 drives have a file size limit that often chokes video output.

I can see the pictures in Events in iPhoto, but I can't open them. When I right click on an Event it just says Edit, but won't open all the pictures in Events. It used to open, but something is wrong. I would appreciate any assistance. Thank you.

I can see the pictures in Events in iPhoto, but I can't open them. When I right click on an Event it just says Edit, but won't open all the pictures in Events. It used to open, but something is wrong. I would appreciate any assistance. Thank you.

Hi Terence,
I got your note and was able to complete the first part, but when I came to Finder, Go To Folder and I typed in both /var/db/receipts/ and /private/var/db/receipts all I get is NOT FOUND message. I tried several times, but no luck.
Please advise.
Thank you.
Catherine Morgan

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Firefox updated today and now when I reply to an e-mail, my reply box won't open all the way.

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