FireFox upgraded automatically today and since then I can't launche it...it freezes up and I have to shut it off at the computer...I can access Internet Explorer

FireFox automatically upgraded today. When I try to launche it, it only loads about half the page. (I use Google as my home page) It just gets stuck there. I try to close out the page and I get "this program is not responding". I can launche Internet Explorer with no problem, (I much prefer using FF, but if I can't get into it...) so it has to be something with FireFox. FF freezes, so I end up having to shut of my computer AT the computer, because it won't shut off at the desktop monitor. Windows asks me to send a report and I have. I don't know if it has anything to do with it, but my Norton antivirus prevented a plugin from happening...I don't really understand it all...
I just tried to open my home page again and got the message way up at the top of the page " Mozilla FireFox (not responding)

See:
* http://kb.mozillazine.org/Browser_will_not_start_up
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br />
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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