Firefox versin 3.5.5 wont connect(failed to connect message) and I want re-install what's there to retrieve bookmarks etc

When I try to start up firefox this message comes up:
Unable to connect
Firefox can't establish a connection to the server at support.mozilla.com.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

http://support.mozilla.com/en-US/kb/Backing+up+your+information

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