this is not a common bug - your website is already showing to anyone on a 100% zoom level per default. most probably you have mistakenly altered that setting locally while visiting your page in the past (for example by holding the ctrl-key while scrolling)...

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Facebook has not been loading properly for me since Feb. 22/14. Can you please check what is wrong with Firefox. The web-site Facebook works fine on Safari.

I've had issues with Facebook not loading certain areas of the web-site correctly or fully since Feb. 22. When I first go onto Facebook I am on the home page "news feed". Thing is when I click on the tab at the bottom of the news feed that says "see more", nothing is happening. It refuses to open the feed up to older posts which friends or myself have posted. Only about 6 - 8 posts at the max show on that home feed. That's it.
My other issue, also in Facebook is when I go to access my "messages". First click on the tab "messages" brings up a white page. Then if I refresh the page to see if it will load, the messages page loads very weird. It shows the last message I may have replied to at the bottom of the screen, but over lapping on top of the list of previous messages to the left of the page. Plus the page appears extremely different than it should. Just like it's been re-formatted or whatever.
Since these 2 issues started on Saturday afternoon I've switched over to the Safari browser on my iMac. On that browser Facebook is performing properly, as it should be. It's not overlapping messages. Plus the home feed isn't refusing to extend for me so that I may view older stories or posts by friends. All appears fine while accessing Facebook on the Safari browser. Not so while on Firefox. I am running the most up to date version of Firefox. "27.0.1" Plus I have a habit to clear the browser's history daily & restarting the browser as well as my iMac. So I do not believe those are my problems. I feel there may be something you guys there at Firefox should look into on this.
Thank you for your time.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

I am unable to print web site info from Firefox. Other prt'g works ok.

I am unable to print web page info in firefox. Other printing works normally (i.e., from word processors, notepad, etc.).
== This happened ==
Every time Firefox opened
== Not sure

Unable to print web site info from Firefox to HP 2600. Printer icon appears but nothing prints. Printer has worked previously with Firefox. Still works for Office documents, etc. so computer is communicating with printer, but not from Firefox.

Firefox 5 some web sites fonts are not work.

I try to visit this sinhala language web site using Firefox 5 latest version. Then that site not properly display (Fonts are not work). Then i again downloaded that web site fonts and install them. But again that web site not properly display.
If i visit that web site using "Google Chrome" or "IE" i can view that web site properly. This problem only happen for Firefox 5. Older version Firefox 4 work properly with this site.
This is that web site fonts download link -http://www.lankaenews.com/font/sinhala_tamil_fonts.zip

You can set the pref gfx.downloadable_fonts.enabled to false on the about:config page to disable downloadable fonts and make Firefox use a locally installed font.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

Since latest Firefox update, other web sites will load but Netflix will not. Netflix will load in Internet Explorer.

Since latest Firefox update, other web sites will load but Netflix will not. Netflix will load in Internet Explorer.

Does it matter whether you use www? Will the sign-in link open: https://signup.netflix.com/#do-login
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...
2. Clear Firefox's Cache Completely
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
3. If needed, remove the site's cookies in this dialog
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Have to run windows in safe mode with network to have browserws work correctly. using IE and Firefox. Fist web site comes in correctly next tab just sites wai

have to run windows in safe mode with network to have browserws work correctly. using IE and Firefox. Fist web site comes in correctly next tab just sites waiting for web site Help

If it works in Windows Safe mode then you have a problem with other software, possibly security software or a system driver, that is running on your computer. 
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

How to View Flash Web Sites?

How can I view flash web sites on my iPhone? Do I need to download adobe flash player onto my phone to view these sites?

After all, we're talking about a phone that uses battery draining special effects between every single darned screen, and most user actions (especially scrolling) ...
What makes you think the iPhone's hardware & OS weren't carefully optimized for these UI effects? I don't get it. People still seem to think this is just another Mac-like device running OS X, but smaller. It isn't. Apple certainly has the resources to embed an architecture in the device tailor made for its capabilities. After all, the G4 PPC processor was designed specifically for the Mac OS & that was a lot more costly to do than using an embedded ARM core, which is purpose-designed to make exactly this kind of thing possible.
Besides, Flash is notoriously processor intensive, having grown so much from its origins as a simple vector based animation tool into a virtual Frankenstein since Adobe acquired it.

I am having major problems with Firefox. About 3 weeks ago I started experiencing the display only when on Firefox for all web site, that the display would be shifted right about half a screen. It only happens on Firefox and happens for all web sites.

I am having major problems with Firefox. About 3 weeks ago I started experiencing the display only when on Firefox for all web site, that the display would be shifted right about half a screen. It only happens on Firefox and happens for all web sites.

This issue can be caused by the Babylon Toolbar 1.1.8 extension
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

How do you remove malware popups from chrome or safari?

My Macbook Air has been infected with malware. As soon as I log into any internet site on Google Chrome or Safari, I get all these annoying popups. I also noticed that a malware called Trovi is pretending to be my default search engine. How do I get rid of these?

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

HT1766 I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be comp

I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be compctable with new soft ware. I do bnot agree with their finding because i have I phone with ISO 7 updated soft ware and same files run on my I phone but not on I Pad. This was working fine before updating new software. This device is useless for me if i can not watch the program that i bought this for. I want device to replaced or taken back by the company. Thank you

Here are the iPad Mini specifications:
iPad mini - Technical SpecificationsNov 1, 2012
The specifications explain exactly what types of files are supported under "TV and Video".

How can I obtain the web site template of the ''Imvelo Safari Lodges'' that appears on the Site of the day web page?

How can I obtain the web site template of the ''Imvelo Safari Lodges'' that appears on the Site of the day web page?

Hi Ginette,
The site that you are referring to does not appear to be a template that you can get your hands on, however, I will suggest that you contact the owner via their contact us page and see what can be done.
- Abhishek Maurya

Transfer bookmarks from Chrome to Safari

How to transfer the bookmarks from Chrome to Safari? I know that Chrome can export the whole bookmarks folders as a html file. I do not know how to import this file into Safari.

http://support.apple.com/kb/PH4969
http://support.apple.com/kb/PH11855
http://support.apple.com/kb/PH11919
Hope this helps.

How can I get version 3 of Firefox. One web site that I need to use monthly hasn't upgraded their software & it doesn't work on Firefox, Google Chrome or Internet Explorer

Up until two months ago I was able to access this one web site (www.melaleuca.com). It is a site that I order from monthly. When I type the address in I get a screen saying "the connection was reset while the page was loading". I called their tech support & of course it's never their fault, it must be my computer! NOT! I go on financial trading and banking web sites that are super crypted, so it's not my computer. The tech support said that their web site only works with Firefox 3.0. I told them that was dumb! My other theory is that one of those insidious "upgrades" that Microsoft is always doing changed something, but they're never going to admit to it. I can access the web site on my iPhone, but that is tedious. Help!

I'm sorry I don't have an answer to your problem, but I wrote to them also to get back the old Firefox, where Google was there. I lost one of my toolbars with certain
bookmarks, this is a major headache. If you get any info. I would like it if you could let me know and I will do the same. [email protected]

Firefox 5 is displaying a web page differently from Firefox 4.

Certain pages at www.shairfare.com are misaligned in Firefox 5, but they work fine in Firefox 3 and 4. I can't figure out why this happens.
I had to create an override .css file to handle safari and Chrome, because of the differences in the way widths are computed when padding is used (some browsers include the padding in the width, some do not). It may be the case that Firefox 5 uses the same rendering engine as Chrome and Safari (does it?), in which case I could simply use the same override .css file when FF5 is in use. Could you tell me how to load a .css file ONLY when FF5 is in use?
Thanks!
Marc

go to View Menu -> Zoom -> click "Reset"
go to View Menu -> Page Style -> select "Basic Page Style"
go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. If above suggestions don't work then
go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox
You can enable the Trustworthy Add-ons later. Check and tell if its working.

How do I get time & date for specific web sites visits from the fire fox history?

how do I get history information for the time and date I went to specific web sites from firefox?

The 'View' menu at the top, select Sidebar > History. At the right top of the sidebar that appears, click "View" button, select "View by date" or "View by date and site".

Firefox views my web site differently from Chrome or Safari

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