Firefox wants to install an update but I can't install it. My settings are just like the suggest settings.

I read your suggestions for going to the XP Tools menu, going to Advanced, going to Options ... and all my settings are just like what you show in your suggestions. But I keep getting messages saying I should download the latest Firefox update, and it doesn't download automatically, and I have no way of manually downloading it. I've tried numerous times but it simply won't download. When I click on Install Now, all I get is a green line running horizontally in a track, but it never stops and never actually downloads anything. One time I got as far as a downloading an installer, but then the installer didn't do anything. I couldn't get it to open. In the past, Firefox updates have always downloaded automatically on my computer. I'm starting to worry that maybe this so-called update is not really from Firefox at all, although it says it is.
Bernard Wideman
Melrose, Mass.

Hi Kaylin,
Go up to the Apple menu and see if you can force quit the process. If not, hold the power button down for 5-10 seconds and it will shut down your MBP.

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