Firefox will no longer load my hotmail account - goes to microsoft us and there is a blank page

I have long had a hotmail account. I can no longer access this through firefox although explorer does so with no problems. I have gone to ninemsn.com.au and clicked on the hotmail button. It tries to open a page but goes to some long address starting with mocrosoft US. The page is blank and nothing further happens.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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