Firefox will not automatically load Tiscali and after I have loaded using START it will not access my e-mails on tiscali

Until I loaded the latest version of Firefox I accessed Tiscali without difficulty usong the Icon. Now it will not access the internet at all and I have to use Windows to access the internet. Tiscali then loads but i cannot access my e-mails and I get a message telling me I have 'undefined e-mails'. Windows Explorer works perfectly

Hi again,
Helps if I give the correct link ! <br/>The press shift button appears to still work, but the option to start in safe mode from the programs listing of a standard install I do not think exists anymore.
Safe mode will start from a command line, (or a shortcut) and in some circumstances you may need to enter the full path name on a command or shortcut detailed instructions are at http://kb.mozillazine.org/Safe_mode
Remember (at least at this stage) do not make changes when you get the options list, just click on the continue button.
If you think that RealPlayer is causing the problem you could uninstall that for now.
Firefox recent versions are 3.6 4.0 (and 5.0 in beta). There is some debate as to whether creating new profiles or re-installing Firefox is the simplest method of troubleshooting and solving some of these problems, personally I use multiple profiles and multiple versions of Firefox, and tend to forget the required procedures are less than straightforward. For now at least try [[safe mode]] again.
* see also Instructions for [[installing a previous version of firefox]]

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