Firefox will not boot up. Says "this is embarrassing..." but won't restore or close due to not responding ever. Updated and reboot no help. Cant access options.

Stopped responding. Updated and rebooted without success. Can not get to "options" due to no response. Keeps getting "This is embarrassing..." but restore or close button ends up making browser non responsive. Closed with Task Mgr also. Can not get to safe mode.
bp-20b2f065-d592-4b67-8020-7714a2130305

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Similar Messages

On ebay, firefox will not respond to "shipping and payment" and "read more" links. no problem using IE.

when on Ebay and looking at an auction, the links for 'shipping and payment' and 'read more' (in the item specifics block) do not respond. all other links on auction pages work. and they also work using IE. this is the only website that i have this problem with.
i did a refresh of Firefox, but the problem persists.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

My numbers application will not continue an update and will not open due to said incomplete update

My numbers application will not continue an update and will not open due to said incomplete update

open the application "LaunchPad" then locate Numbers. Click and hold on Numbers until is starts to shake. click the "X" in the top left corner. click on the desktop to exit this mode. Now open the App store and install again.

My iPad is frozen with the message not enough storage. Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off. How do I get past that message?

My iPad is frozen with the message not enough storage. Options are close and settings but it will not respond to buttons and will not allow me to turn it completely off. How do I get past that message?

Delete some apps, files, photos, videos, movies, etc to free up some space.
How much space is your Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

IPod 4th Gen will not get app updates ...error states cant connect to iTunes

iPod 4th Gen will not get app updates ...error states cant connect to iTunes

See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock

Please help - Firefox will not open. library - applications - and no firefox is listed to get to my profile manager. . What's next?

firefox has been running slower. When this happens I'll reboot my computer and this speeds up firefox. When I restarted the computer firefox would not open. Just the spinning wheel with no access to the tools.
After I force quit - it says ignore or notify/report to apple. I tried sending a report, and it ques up the box with details, system config, etc... but when I click on send - it will not let me send one - I've never been unable to send a report before.
I uninstalled, then reinstalled. Upon opening I get the spinning wheel and nothing happens - I need to force quit. I see on this mozilla help site that I need to update my profile manager. I followed these instructions - Finding your profile without opening Firefox Open Finder and go to your home folder. Note: your home folder is usually the name of your Mac user account From your home folder open /Library/, then /Application Support/, then /Firefox/, then /Profiles/. Your profile folder is within this folder. but when I got to library - application support - there is no firefox listed.

You can do a disk check with the chkdsk.exe program.
If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.
Open a cmd.exe window: 
Start > Run: cmd.exe <press Enter>
At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r <press Enter> (put a space before /f and /r)
If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]
* http://kb.mozillazine.org/Browser_will_not_start_up

Firefox will not respond after restarting my computer after making changes in the cookies and history settings

I make some changes with cookies and cleared my history for today...and then restarted my computer...now firefox will not open...will not respond...should I uninstall firefox and then reinstall it?
If I uninstall firefox will the changes I made with the cookies and my history be reversed?
If I were to uninstall and then reinstall firefox will I loose my bookmarks if I do this? or does firefox remember them...so when I reinstall the previous bookmarks are reinstalled too?

Does Firefox starts up when you first open it after rebooting the computer but hangs the next time you try to start it? If so, then there's a [https://bugzilla.mozilla.org/show_bug.cgi?id=1005487 bug] in Firefox 29 where Firefox hangs on exit when the setting "Clear history when Firefox closes" is selected, so that you get an "already running but not responding" error the next time you ttry to start it. In that case, end the firefox.exe process in the Windows Task Manager (or reboot the computer) then reset your Firefox Privacy options and UNCHECK the option "Clear history when Firefox closes". See this article for details:
[[Settings for privacy, browsing history and do-not-track]]
If that's not the problem and Firefox still not open even after rebooting the computer then try starting in Firefox Safe Mode by holding down the shift key while starting Firefox. If Firefox starts then see the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to narrow down the cause.

Firefox will not open some sites and does not function on those opened

Firefox does not open comcast.net and fails to respond on other websites. It opens others but does not function once opened.
== URL of affected sites ==
http://
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

I am an ordinary user and use FireFox on a Windows XP pro sp2 OS.
I can open and run FireFox by a variety of methods, and do not need to have any firefox: folders, files, or shortcuts on my Desktop unless I so wish.
I suspect you have a rather none standard installation. The quickest solution may well be to uninstall FireFox ( which you have presumably not been able to use anyway) and reinstall it. I would suggest; at least initially; you just use the standard default installation you are offered.
You will probably find this page of use, the [http://www.mozilla-europe.org/en/firefox/3.6.13/releasenotes/ Release Notes], it includes links for downloading FireFox, and has advice and information about installing and downloading.
I am sure you will have further questions when you try to install but click on the blue link above and look at that page and then post back again and I am sure someone will try to help you.
I am assuming that you are already on the Internet with a browser such as Internet Explorer, and a broadband connection, or are you trying to install from a CD or something that has a FireFox install file on it. (if so what are you using, and what is the version of firefox)

Ipod will not respond, constant beeping... HELP!!!

This morning I was listening to my fully charged 30GB ipod, that I bought 15 days ago, and I pressed the |<< button to skip back to the last song I played, when the ipod froze. The screen will not light up. The click wheel will not respond. The screen says the song is playing, but it isn't. I can't reset it, because as I said, the click wheel will not respond. Also, my MacBook will not recognize it when it's plugged in.

My fifth generation iPod is having the exact same problem! Please help, the beeping will not stop and the iPod not only isn't responding, but neither iTunes nor the computer itself is recognizing that it's connected.

09 I Mac goes asleep ends up with a spinning disk on the screen and the mac will not respond has to be rebooted

09 I Mac goes asleep ends up with a spinning disk on the screen and the mac will not respond has to be rebooted

First this:
In EnergySaver deselect "put the hard disk to sleep when possible". You must logout after the setting to make this effective.
This probably will not solve it, but let it be deselected.
When the issue is still there:
Open Terminal;
copy/paste following command (after every command hit "enter" key)
pmset -g | grep hibernatemode
when the answer is not 3 write it down;
then copy/paste following command
sudo pmset -a hibernatemode 0
reboot
Open Terminal;
copy/paste following command
sudo rm /var/vm/sleepimage
after that type EXIT in Terminal and close Terminal.
This does following for you:
it will set the hibernatemode to zero: the sleepimage (a copy of the complete ram) will not be written and the space on the HD is freed up.
This sleepimage does not do anything for you but taking time at sleep/hibernate and startup. It is an old remnant of earlier days.

Retina Macbook Pro will not sleep or shutdown, and reboots randomly

My 15" RMBP will not shutdown or sleep and sometimes will restart randomly or restart when it is commanded to sleep. Forcing it to shutdown by holding down the power key is the only way to shut it off. It does this when I've created a new user. I've tried quitting processes, have run ClamXav, have tried to reset the SMC. It has displayed this type of behavior since I bought it in the summer of 2012, but lately it has become much worse, (refusing to shutdown is new). Is anyone else having the same problem or can suggest a solution?
thank you very much

Start by removing "Kaspersky," which is worse than useless and should be removed even if it's not causing the problem.
Remove "Kaspersky Security" by following the instructions on this page. If you have a different version of the product, the procedure may be different. The product includes a Safari extension that may not be removed by the uninstaller.
Back up all data before making any changes.

HT4097 Terms and Conditions button will not respond after recovery and restore of ipad

I have recovered and restored my ipad, set up wifi, discovery etc, moved to Terms and Conditions and can get no further. Agree and disagree buttons appear but will not function. I can go back so it isnt a frozen screen. I have scrolled through all T&Cs and even emailed them. Still stumped. PLease Heeeellllllpppppp!!!

Thanks for the suggestion. Had tried that, and just did again. Still the same. Have tried plugging it in to itunes as suggested elsewhere - Agree button still will not respond. Went on to itunes to download an app - wasnt asked to agree to conditions. I just don't get it......

IPhone keeps saying connect to iTunes but won't restore what should I do?

I bought a 5C and it was working fine, but needed an update and had the person I bought the phone off had their iCloud still on. I asked them for the password but as he didn't know me he said he didn't trust me so I looked online and it said to force it to restore I should put it in DFU mode then plug it in to iTunes and it will restore. Now it just displays a iTunes logo (in red) and a lightning cable and arrow. Basically telling me to plug the phone into iTunes but i do and it won't restore, i try to restore it and it says error 1, 3,18 or 2006. SOMEONE PLEASE HELP! What should I do?

Hello jxshurobinson,
I'm sorry to hear you are having issues with your iPhone. If you are having issues restoring your iPhone and are just seeing the Connect to iTunes screen, you may find the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Resolve iOS update and restore errors - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Also, from your description, it sounds like the phone may have still been Activation Locked to the previous owner's account. If that is the case, you may also find this article useful:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Sincerely,
- Brenden

Firefox will not open at all and I can't create a new profile to try that approach. What do I do to fix this?

I can not get firefox to load up. I tried unstalling it. I also went through the troubleshooting and tried to adding a new profile but I keep on getting a error when I try to load profile manager. I tried deleted all files in the mozilla firefox program folder and it let me delete all but one file. Everytime I try to open this file or deleted it, a message comes up and says the file is corrupted. What are some other suggestions to fix this?

You can do a disk check with the chkdsk.exe program.
If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.
Open a cmd.exe window: 
Start > Run: cmd.exe <press Enter>
At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r <press Enter> (put a space before /f and /r)
If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]
* http://kb.mozillazine.org/Browser_will_not_start_up

Firefox will not start after updating

Troubleshooting steps taken:
I have uninstalled and reinstalled the program.
I shift right clicked and Ran as Administrator.
I get no error message. Just... nothing happens.
Possibly related, I tried to run Adobe Flash update and it does not run either. Everything else seems to work fine on my system, including IE, however.

One last try: [[Troubleshoot Firefox issues using Safe Mode]]
In order to preserve the profile, make a copy of the profile folder before a clean reinstall: [[Back up and restore information in Firefox profiles]]
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

Firefox will not boot up. Says "this is embarrassing..." but won't restore or close due to not responding ever. Updated and reboot no help. Cant access options.

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