Firefox will not connect to any website but other browsers can

I installed firefox on my new advent laptop running windows 7 but it will not connect to any websites. I can connect using chrome or ie no problem but i always preferred firefox as a browser, i have tried changing settings and turning off my firewall but still having no luck

Okay, here is my answer to this problem. At least it fixed my problem and firefox now works fine.
Prior to this problem I was running zonealarm (free firewall) everything worked fine until I removed zonealarm free and installed Comodo free firewall. That is when the trouble started. firefox failed and IE kept working. I tried everything posted here nothing worked for me.
I resorted to "REGEDIT" and removed everything in my registry that regedit would allow that had the name of "zonealarm" on it. Didn't even have to reboot my system, firefox worked first thing. Everything else is fine also.
[note: this is not a slam against Lavasoft's ZoneAlarm firewall. It is just that UNINSTALL programs do not always do a thorough job of removing parts of programs in your systems and registry cleaner programs do not pick them up either.]
USE CARE, "REGEDIT" IS A POWERFUL AND DANGEROUS TOOL TO USE ESPECIALLY IF YOU ARE NOT A SOMEWHAT ADVANCED USER. USE CARE WITH "REGEDIT!"
Good luck.
Lane

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    Yesterday, all was well when I was running FF on Windows 7. After the upgrade to Windows 8 Pro, Firefox failed. I upgraded again to Windows 8.1, hoping for the best, but it's the same problem.
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    I'm a computer-literate web developer and would be happy to look at log files, or run some tool (Fiddler?) to see what's happening at a low level, if only I knew where to look.

    Others with similar problems please look at the article
    * [[Firefox can't load websites but other browsers can]]
    MM..,
    mm... That just about sums up my thought on reading your question. Rather odd this one. I will list some brief ideas and number them to make them easier to refer to or comment on.
    Obviously this does not affect all Firefox 27 on Windows 8. It must be something fairly specific to your setup. I have no idea what your problem is and you have tried some of the obvious troubleshooting steps.
    Rather a general shotgun approach but the best I can do is suggest this list
    # Clean Install <br />Presumably you will have tried deleting the program path files in order to get a clean install.<br /> [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox]]_5-reinstall-firefox <br />(See also note about ESR install)
    # Firefox SafeMode will also have been tried <br /> [[Troubleshoot Firefox issues using Safe Mode]] <br />Remembering to disable or uninstall plugins, safemode does not do that.
    # Try a new clean additional test Profile. <br /> [[Use the Profile Manager to create and remove Firefox profiles#w_creating-a-profile]]_creating-a-profile
    #Windows Safe Mode
    # Install and try Firefox ESR <br /> http://www.mozilla.org/en-US/firefox/organizations/
    #* As a developer you are probably interested in using that anyhow. <br /> Either a customised install as an additional browser <br /> http://kb.mozillazine.org/Testing_pre-release_versions#Installing_multiple_versions <br />Or use the unofficial Firefox portable. http://portableapps.com/apps/internet/firefox-portable-esr
    #* Helps rule out: Firefox code or feature regressions, Corrupted program files
    #* Should quickly enable you to see a working Firefox again
    # Run scans for malware problems with multiple tools
    #* [[Troubleshoot Firefox issues caused by malware]]
    # Is it only network problems ? <br /> Confirm you are you able to open local html files on the same partition ?
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    #* https://developer.mozilla.org/en-US/docs/Performance/Profiling_with_the_Built-in_Profiler
    #* https://developer.mozilla.org/en-US/docs/Tools/Network_Monitor
    #* https://developer.mozilla.org/en-US/docs/Tools/Web_Console
    # also see kb.mozillazine.org/Standard_diagnostic

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    firefox is not able to load any websites... i tried everything given in the support forum under the topic firefox is not able to load any websites but other programs can.. but still i am facing the same problem. so please help me out with this issue!!

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    Okay, here is my answer to this problem. At least it fixed my problem and firefox now works fine.
    Prior to this problem I was running zonealarm (free firewall) everything worked fine until I removed zonealarm free and installed Comodo free firewall. That is when the trouble started. firefox failed and IE kept working. I tried everything posted here nothing worked for me.
    I resorted to "REGEDIT" and removed everything in my registry that regedit would allow that had the name of "zonealarm" on it. Didn't even have to reboot my system, firefox worked first thing. Everything else is fine also.
    [note: this is not a slam against Lavasoft's ZoneAlarm firewall. It is just that UNINSTALL programs do not always do a thorough job of removing parts of programs in your systems and registry cleaner programs do not pick them up either.]
    USE CARE, "REGEDIT" IS A POWERFUL AND DANGEROUS TOOL TO USE ESPECIALLY IF YOU ARE NOT A SOMEWHAT ADVANCED USER. USE CARE WITH "REGEDIT!"
    Good luck.
    Lane

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    Okay, here is my answer to this problem. At least it fixed my problem and firefox now works fine.
    Prior to this problem I was running zonealarm (free firewall) everything worked fine until I removed zonealarm free and installed Comodo free firewall. That is when the trouble started. firefox failed and IE kept working. I tried everything posted here nothing worked for me.
    I resorted to "REGEDIT" and removed everything in my registry that regedit would allow that had the name of "zonealarm" on it. Didn't even have to reboot my system, firefox worked first thing. Everything else is fine also.
    [note: this is not a slam against Lavasoft's ZoneAlarm firewall. It is just that UNINSTALL programs do not always do a thorough job of removing parts of programs in your systems and registry cleaner programs do not pick them up either.]
    USE CARE, "REGEDIT" IS A POWERFUL AND DANGEROUS TOOL TO USE ESPECIALLY IF YOU ARE NOT A SOMEWHAT ADVANCED USER. USE CARE WITH "REGEDIT!"
    Good luck.
    Lane

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