Firefox will not install. Message says my Firefox profile is missing.

When I download Firefox I get an icon in my task bar at the bottom of my screen (exactly what should happen). When I click the Firefox icon in my task bar I get a message that Firefox cannot open because my Firefox profile is missing. I had Firefox previously, somehow it was deleted (not by me and no one else uses my computer) and cannot be reinstalled again.
Frank C.

Where did you download the java?
Download it from here [https://www.java.com/en/download/index.jsp https://www.java.com/en/download/index.jsp]

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Downloaded new version of Java but doubled clicked on it and it will not install, message says i need to open it with an application and wants me to choose one.

firefox disabled my version of java, i went to the free download site to get the newest version, clicked on download then doubled click on it in the download list, this should have started the intallation but instead i got a message saying i needed an application to open the link and wanted me to choose an app. Install box did not come up as it has with other downloads. I do not want to open it i want to install it.

Where did you download the java?
Download it from here [https://www.java.com/en/download/index.jsp https://www.java.com/en/download/index.jsp]

Mountain lion will not install - messages says the hard drive is for time machine

basically i have gone thru the install process
I get to screen that asks which drive to install
I have 3 drives that show up
Mac-ssd
bootcamp
mac storage drive
it will not let me pick any drive(have not tried bootcamp)
it says that this drive is being used by time machine
lesnorvell

Your Mac has a directory named Backups.backupdb located on it. If you have good time machine backups somewhere else, you can delete the directory and ML will allow you to select the drive.

Itunes will not open, message says library was created with earlier version. what now?,

itunes will not open, message says library was created with earlier version. what do i do?

Unless you just attempted to downgrade iTunes to an earlier verison this is probably a sign of a corrupt library.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Icon maker will not install. Says that I need "Photoshop version32 in range of inclusively between 13.0 and 13.9." I'm on v32.

Icon maker will not install. Says that I need "Photoshop version32 in range of inclusively between 13.0 and 13.9. I'm on the latest version as at last check. What am I doing wrong?

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Syncing iPhone - applications will not install message

After some trouble with my two month old iPhone4S I did a Master reset after a full backup. Now when I want to restore the application most of them (not all) will not install on the phone. Doing them one by one looks good in iTunes but on the phone I get the message "Application 'xxx' will not install". Any ideas on how to proceed?

If that's my only option then I may just buy it from the App Store and see if that works. It would cost me at least that in gas to get to my "local" Apple store. It just seems weird to me. All of a sudden iPhoto and iMovie stop working. I completely reset my macbook and I still get the same error. I've done the "Hardware Test" and the DVD looks flawless. I'm really just throwing my hands up.

ML will not install, just says waiting??

ML 10.8.2 will not download, just says waiting, rebooted twice.

Welcome to the support forums.
Ask this question in the Mac App Store support forum.

I am trying to update firefox. it dowloads just fine. It will not install. Says that firefox must be closed in order to continue. it is closed.

I was able to use Firefox until today. it will not open. i tried to update it. It downloads a newer version just fine. WhenI try to install it, it says to close firefox. Firefox isnot open. I also tried to unistall it and it won't let me.

Hi kshikuma. This happens to me sometimes, as well.
To solve this issue, open the Windows Task Manager by hitting Ctrl+Alt+Del.
Go to the "Processes" tab and see if a process named "firefox.exe" or "plugin-container.exe" is opened. Close any and all such processes by right-clicking them and selecting "End Process".

BBC iplayer says Adobe Air needs updating: Adobe Air will not install, but says I have a later version already on my PC!

Use Firefox. Have BBC iPlayer which will not load, saying I need a newer version of Adobe Air: when trying to instal Adobe Air, get message saying I already have a more recent version. It worked when I was using IE, but not since changing to Firefox.

Hi there,
stumbled on this conversation after having problems myself.
After lots of trial and error, I was finally able to install iPlayer on my MacBook Pro.
Firstly remove Adobe Air (Applications, Utilities, Adobe Air Uninstaller).
Reboot (not sure if it is needed but it is what I did).
Download Adobe Air 2.5 from http://kb2.adobe.com/cps/853/cpsid_85304.html
Then retry installing iPlayer from the BBC webpage. I ignored the prompt from Adobe Air to upgrade to the latest version (3.1).

New IPod nano will not snyc, message says a file not found

I have completed the 5Rs and Windows and ITunes recognize my IPod but it will not sync. Each time I plug it in I get a window saying it will not sync because a file is missing or something to that effect. Any suggestions? It's my birthday and I want to enjoy my new "toy"!

Does the error message what file is missing? If it's this one have a look at the tips and see if they help: What to do if iPod can't be updated because the firmware file was corrupt or not found

Safari will not launch, message says system incompatible

I am running a Powerbook G3 with 333MHz processor and 512MB ram. System OSX 10.2.8 When I try to open Safari I get the message "The application cannot be launched because this system is
incompatible" The Safari version I have is 1.2.2. I have also tried to launch Safari 4.0.4 and get the same exact message. I have searched the discussion forums and have found nothing that helps.
Using a D-Link wireless adaptor and have successfully downloaded OSX software updates and have accessed Macmail and Microsoft Software Updates for my Office Programs, so I am on my wireless router; but this should not keep the Safari application from launching. I know this Powerbook does not have an airport card, but since I have been successful downloading other software, I cannot understand why Safari will not launch.
I do not have the CD's for the current system version and the newer versions are on DVD's, which this powerbook will not read. What do you suggest??

What else could cause the system to be incompatible with Safari?
It's not the system that's incompatible, it's that something in Safari is incompatible with the System. Without knowing exactly what you did and being able to see it, it's very hard to diagnose, but it's definitely Safari.
Are there files in the library that should not be there?
There are over 100,000 files in Library; you don't even want to think about trying to figure out which one(s) are the culprit, much less what they all do.
If your PowerBook has a FireWire port, and you can buy or borrow a FireWire DVD drive, you can install 10.4 that way, or you could even use another Mac via Target Disk Mode. But if your PowerBook doesn't have FireWire, it's not supported by 10.4 at all.

I have downloaded videos from iTunes but they will not play- message says unable to complete this operation.

Why are the videos I have downloaded not able to play.when I go to play them the message says unable to complete this operation

The iTunes Store will direct you to the same article. As Hackintosh said, first delete the track from iTunes, allowing it to move the track file to the trash. Then in iTunes on your Mac, sign into your iTunes Store account and go here:
In the window you'll be taken to, make sure that the Music tab and "not on this computer" are selected, then locate the defective track in the list and click this button next to the track name:
Regards.

Ipad 2 will not sync message says will resume whenP8z68 is available

What is P8Z68-V as my IPAD2 will not syncuntil it's available

When that messages appears the name presented is the name of the last computer account that the iPad was synced with. Is P8Z68-V the name of your computer? What computer have you synced with previously?

After downloading update iTunes will not open, message says "The file "iTunes Libary.itl" cannot be read because it was created by a newer version of iTunes." I have windows 7..

I downloaded update for iTunes when the computer restarted it said I had perform a system restore. After restore a message says " The file "iTunes Libary.itl" cannot be read because it was created by a newer version of iTunes. She I remove iTunes and reinstall it? Or can I perform the update from online? Thank you for your help!!

See Empty/corrupt iTunes library after upgrade/crash. This message may sometimes be caused by a corrupt library database rather than an outdated version of iTunes.
tt2

HT2311 iTunes will not install, it says I need version 10.6.8? But there are no available updates.

I just bought new I5. It won't connect to Itunes( The iPhone “iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes.).
I try to download new Version of Itunes. It says that i need version Mac OS X 10.6.8 or later.
How can I update to a newer version when my computer tells me there are no available updates?? I am confused!!

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Adobe Reader will not install. Says I have to be signed in as Admin. I am

My Adobe Reader stopped letting me print any PDF files. I went thru troubleshooting with another company, still wouldn't let me print. So I uninstalled Adobe Reader, restarted my computer and have tried 4 times to download and install it again. I even tried it from the direct link. It gets so far into the installation and gives me an error saying I have to be signed in as Admin. This is my personal computer and I am the Admin. I do not have any other accounts set up on the computer except me as Admin. . HELP

You don't say which OS you are using and that would be helpful, but try creating a new Admin account and then installing under that account.

Firefox will not install. Message says my Firefox profile is missing.

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