Firefox will not install on my laptop

The latest update to Firefox (33) did not work. After download it froze up with a partial black screen. I have uninstalled and re-installed Firefox several times with the same result. Symantec possible issue has been eliminated. My laptop runs windows 7 enterprise. Until now, Firefox has always worked for me. Its Google Chrome for now.

Other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.
'''Intel HD 2000/3000: '''
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
'''Intel HD 4000: '''
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329

Similar Messages

Firefox will not install on my laptop and message says that I do not have permission.

I tried to instal Firefox on my new laptop but repeatedly received the comment that user does not have permission... How do I obtain this?

Right-click the setup file and select '''Run as...'''

Firefox will not install on my laptop using windows 7. I keep getting a message saying that the installation was interrupted

Every time I try to install firefox on my laptop i get a message saying that the installation was interrupted. I am using windows 7.

Oh my god, thank you so much! Ive been working on this for hours and with your help it was done in five minutes. Thanks again!

Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.

Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. I have used a third party uninstall program which appeared to delete all traces of firefox including registry entries but I still have the same problem.
I am now in the position of not being able to load any version of firefox. HELP

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

Firefox will not install addons

After getting a new computer and installing Firefox 12 on it, Firefox will not install addons. The only way that I can get it to install anything is by downloading the .xpi file and manually installing it. Unfortunately, I cannot download the .xpi file to one of the addons that I need to do my work, so this is a problem. Does anyone have any suggestions?

Try to disable hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/Unable+to+install+add-ons
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

TS3694 itunes will not install on my laptop any more. The latest update seems incompatible with Windows Vista.

The latest iTunes update will not install on my HP laptop with Windows Vista. There is a Microsoft Visual C++ runtime error message and it will not load or set p.

I reinstall Quicktime and it would not launch and gave me the same error messages.
We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Firefox will not open on my laptop computer,It is my designated server but will not open???? Any ides why?

Firefox will not open on my lap top

No, nothing at all happens. Once clicked the 'circle' that suggest it is loading appears (if that makes sense) but no, nothing
Many thanks.
Can you check something for me please?
Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
Now try to launch iTunes.
Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

Firefox 4 will not install on vista laptop

Firefox appears to install. The desktop icon says 4.0 Beta 9 but when it starts it is 3.6!

Yes, we're preparing changes to so Firefox 4 will not be offered to users whose Macs won't run the new version.
For details, see:
* https://bugzilla.mozilla.org/show_bug.cgi?id=644255
* https://bugzilla.mozilla.org/show_bug.cgi?id=643783

I tunes 10.5 will not install on my laptop /vista 32 bit -keeps stalling with 1% to go , then freezes, any suggestions??

i tunes 10.5 will not complete installation on my laptop, have uninstalled itunes 10, will freeze when has 2 seconds left with 99% installed. help .

Hi, thanks for your Flash file info. Well you must have been doing it right, since all of your Flash files for IE and FF are correct.
The SWF plugin for FF and the SWO for IE are also correct.
You shouldn't be having any problems with Flash Player.
What you can try is to turn off the hardware acceleration feature. Go to any video, like youtube and right click on the video and click on Settings. Display Settings is where you will UN check hardware acceleration.
See if that helps. Let me know.
Thanks,
eidnolb

HP Deskjet 3920 advanced printer drivers will not install on my laptop

I can't share HP Deskjet 3920 with Win 7 64 bit cause can't install advanced printer drivers for x64 on Win XP, error message like: "need some drivers from Windows XP CD-ROM" - and can't find it there (need for sRGB.ICM file).
If I manually point this file, the install process loops endlessly.
Spoiler (Highlight to read)
Spoiler (Highlight to read)
Spoiler (Highlight to read)

Hi Yaugen,
Try these instructions. The main task is to get Windows XP and Win7 to share resources.
Step one: Windows 7 Homegroup must be setup
Printer sharing must be setup in the Homegroup settings, if one of the computers in the network is using Windows 7.
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click Network and Sharing Center.
5. Click Choose homegroup and sharing options
6. If the Homegroup is not setup, you need to set up your homegroup before continuing.
Step two: Set the Workgroup on each computer
Each computer on the network must be set to the same Workgroup. The workgroup name needs to be changed from the default to a new name.
Windows XP:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The default Workgroup is WORKGROUP.
4. The name of the Workgroup should be changed from the default.
5. In System Properties, click the Computer Name tab.
6. Click the Change button.
7. Enter the Workgroup name that is used by your entire network. If you are changing the Workgroup name, use the same name used in Windows 7.
8. Click OK.
9. You must restart your computer for the change to take effect.
Windows 7:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The Workgroup is listed in System Properties.
4. The default Workgroup is WORKGROUP.
5. The name of the Workgroup should be changed from the default.
6. Change your Workgroup in Windows 7 by clicking Change settings.
7. Click the Change button.
8. Enter a new Workgroup name that will be used by your entire network.
9. Click OK.
10. You must restart your computer for the change to take effect.
Step three: Setup a share account on each computer in the network
Create a common share account on each of the computers, including the computer that is sharing the printer to the rest of the network. This share account must have the same name and password on each computer.
If you decide to use an existing account that appears on each computer all ready, this existing account must be password protected. If you do not want to password protect your default login, create a new share login as described in the following steps.
Windows XP
1. Click Start
2. Click Control Panel
3. Click User Accounts
4. Click Create a new account.
5. Enter the same user account name created as the share account on the Windows 7 computer.
6. Click Next.
7. Under “Pick an account type”, select ‘Computer Administrator’.
Note: In Windows XP you must select Computer Administrator in order setup a printer.
8. After you new account is created, select it under ‘pick an account to change’.
9. Click Create a password
10. Enter the same password used when creating the share account on the Windows 7 computer, following the directions on the screen.
11. Click Create Password button.
12. Log off your current user account and log into the new share account to activate it.
13. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Windows 7
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click User Accounts
5. Click Manage another account
6. Click Create a new account
7. Select Standard User
Note: The account created should be created with the lowest security setting necessary. Creating the share account as an administrator is discouraged.
8. Enter a new user account name. Use a name that is easy to remember as the account used for sharing resources across your network. For example: ‘ShareAccount’
9. After your new account is created, select it under “Choose the account you would like to change”.
10. Click Create a Password
11. Enter a new password, following the directions on the screen.
12. Click Create Password button.
13. Close any remaining opened windows, making a note of the new account name and password as you will need to create identical accounts and passwords on the other computers on your network.
14. Log off your current user account and log into the new share account to activate it.
15. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Step Four: Share the printer to the network
The computer that has the printer attached and installed by USB must have the printer shared to the network.
Windows XP
1. Open the printers and faxes folder in Windows XP.
Note: A hand symbol under the icon for the printer indicates it is already shared to the network.
2. Right click on the printer to be shared to the network.
3. Left click on Sharing.
4. Click “If you understand the security risks but want to share printers without running the wizard, click here”.
5. Select “Just enable printer sharing”.
6. Click OK.
7. Select “Share this printer”.
8. If the Share name is acceptable, click OK.
9. If you want to change the Share name, enter a new name. Click OK.
Note: If the Share name entered is longer than 8 characters, you will get a warning that the printer will not be accessible from MS-Dos computers.
Step five: Install the appropriate software for your printer
Install the printer software on the other computers on the network that will need to access the shared printer. Install the correct driver for the printer model for each computer on the network. Not all printers will need to have a driver installed, only newer printers.
1. Check for available drivers – visit the HP website and download available drivers.
Note: Even if you have an install CD for your older HP product, there may be an updated driver for your printer.
2. Launch the driver setup by double-clicking on the downloaded driver.
3. If the driver install process requires you to attach the printer USB cable to continue, click cancel instead. This will roll back the install, but it will leave the driver files installed.
4. Select the USB connection type. Look for the checkbox labeled “Connect later – Do not connect to the printer now. I will connect it later”.
Note: You might have to select USB connection type before the checkbox is visible.
5. Complete the install without attaching the USB cable.
6. After the software is installed, delete any icons created on the desktop. They will not be linked to the shared printer and will only result in errors if used.
Step six: Install the shared printer.
Note: Computers that are not sharing a resource to the network may not show up by name when viewing the entire network.
Windows 7
1. Click Start.
2. Click on Computer.
3. In the lower left pane, click on Network.
4. Double click on the computer that is sharing the printer.
5. Enter the name of your share account as the “User name”.
6. Enter the same password created for the share account.
7. Check the box labeled Remember my credentials.
8. Click OK.
9. Right click on the printer, left click Open.
10. Windows will find the previously loaded driver for the printer and complete the install.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

IE & Firefox will not install or play Flash

Hi All
I have come to the end of the line with this ... for some
strange reason I can not install & or play the latest version
of Flash player which has rendered my Browsers useless, as far as
playing videos are concerned ... I have done the following :-
1) I E .. I downloaded the latest uninstall flash from the
adobe site .. re-booted tried to re-install the latest flash
when I click a video link on the browser I get the ( you do
not have the correct version of flash player click here etc etc ...
so I do it all over again
2) I did the same above with Firefox but when I click the
video page links I get a white background where the video should
occupy the space & play, it is surrounded by the text that
accompanies the story ( that bit is OK )
I have lowered the security settings on IE .. I have
un-installed re-booted .. re-installed .. turned OFF firewalls etc
etc with no way out ... I do now need some help with this ... I
have another machine on my network that works without any problem
... any more info I can give I am happy to supply
Regards
Corrie

System: Win7x64
Turn off ZoneAlarm.
“Run as administrative” Firefox.
I then went to the following install page which works:
http://www.adobe.com/software/flash/about/
It installed.
The following install page does not work:
http://get.adobe.com/flashplayer/
The following thread discusses the problem with http://get.adobe.com/flashplayer/ download.
Install Flash Plugin Manually in Firefox on Vista
With so many Firefox users, Adobe needs to fix the http://get.adobe.com/flashplayer/ download for Win7 users.

I have downloaded the driver for HPc410 but will not install on my laptop

I have downloaded and installed the software driver for my HPC410 but it does not load on my laptop.

Any error messages? The diagnostics an driver wizard at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

ITunes 10.5 will not install on HP Laptop Vista X64 - get message "Please reinstall Error 7 (Windows error 5) I eventually gave up after trying many suggestions, so, I tried to install 10.4.1 and it installed by I get this msg "42404" error

I cannot install iTunes 10.5.1 - after a successful installation I get the message "Please reinstall - Error 7 (Wiindows error 5). I've deleted iTunes, Quicktime and have tried for hours to get the X64 version to install and run. I finally uninstalled 10.5 for the 5th time and installed 10.4.1 - it installed and I was able to see my music - however, now I get "A required iTunes component is not installed - repair or reinstall - (42404). I've uninstalled and reinstalled 10.4.1 several times and this message still comes up. I'm really tired of this - hours wasted to say it mildly. HELP

Praise God - I found the solution after hours of work: (1) Uninstall all Apple programs (itunes, Quicktime, Bonjour, .....); (2) Go to "Common Files" and delete all Apple files - this might be difficult for some are locked from you - you may have to change the "Owner" of the file in order to delete it - if that doesn't work "Rename the Apple Follder to something like Apple Old - that's like deleting it. Then download 10.5 from Apple and away you go - yippee.

Firefox will not install on XP, hangs after extract, setup.exe at 100% of CPU

Did full FF unistall, ran CCleaner, cleaned registry of any mention of FF or Mozilla, rebooted. Downloaded FF 21, 22 and 24, all have same problem: Install extracts all the files to C:\Temp\7Z..., then runs setup.exe, but setup.exe consumes 95+ of CPU for an hour, but does not install anything. Tried in Win XP Pro SP3 Safe Mode, same issue. Machine runs OK otherwise, can use other browsers w/o problem. If I kill the FF setup.exe, machine returns to normal w/o reboot. C: drive has ample space.
Also tried killing all unneeded services and programs before running install, but that does not help.
(It is not the machine from which I am writing this message, so the Automatically Add does not apply.)
Real puzzler!

?? How would you know that the machine had any plugins at all? FF was completely unisntalled and there is no pluginreg.dat file, no profiles, nichts.

Firefox will not install on my Sony Vaio F series laptop says that I not the administrator in which I am.

I download firefox and hit run: a window opens and asks for a password for the administrator, I type in the password the window close and does nothing

Right-click the setup file and select '''Run as...'''

Firefox will not install on my laptop

Similar Messages

Maybe you are looking for