Firefox will not install on XP, hangs after extract, setup.exe at 100% of CPU
Did full FF unistall, ran CCleaner, cleaned registry of any mention of FF or Mozilla, rebooted. Downloaded FF 21, 22 and 24, all have same problem: Install extracts all the files to C:\Temp\7Z..., then runs setup.exe, but setup.exe consumes 95+ of CPU for an hour, but does not install anything. Tried in Win XP Pro SP3 Safe Mode, same issue. Machine runs OK otherwise, can use other browsers w/o problem. If I kill the FF setup.exe, machine returns to normal w/o reboot. C: drive has ample space.
Also tried killing all unneeded services and programs before running install, but that does not help.
(It is not the machine from which I am writing this message, so the Automatically Add does not apply.)
Real puzzler!
?? How would you know that the machine had any plugins at all? FF was completely unisntalled and there is no pluginreg.dat file, no profiles, nichts.
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
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* see also Instructions for [[installing a previous version of firefox]] -
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Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
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Firefox Setup 1476K
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I sincerely appreciate the help. -
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Hi All
I have come to the end of the line with this ... for some
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Turn off ZoneAlarm.
“Run as administrative” Firefox.
I then went to the following install page which works:
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It installed.
The following install page does not work:
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The following thread discusses the problem with http://get.adobe.com/flashplayer/ download.
Install Flash Plugin Manually in Firefox on Vista
With so many Firefox users, Adobe needs to fix the http://get.adobe.com/flashplayer/ download for Win7 users. -
Hello,
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Thank you in advanceIdentical issue with Acrobat XI Pro on Windows 8 Pro 64 bit. After viewing PDF file, upon closing Acrobat, a new Background Process starts called Adobe Acrobat (32 bit) uses 18% of cpu. I have left run for three to four hours and does not close. If I open another PDF file and then close, a second Background Process of Adobe Acrobat (32 bit) start, also using 18% of cpu. I was able to open a third PDF file and upon closing a third Background Process of Adobe Acrobat (32 bit) start, also using 18% of cpu. I did not try more. All three consume over 50% of processor and after an hour does not close. Fan and cpu begin to run hot so I manual End Task. I tried Repair Acrobat Installation command, did not fix. After searching forum used the Adobe Reader and Acrobat Cleaner Tool (http://labs.adobe.com/downloads/acrobatcleaner.html) to uninstall. Then downloaded Acrobat XI Pro from My Adobe account login. Reinstalled software. Issue gone, could not replicate even after several hours of trying. Then Checked for Updates. After updates installed, loaded and brought to version 11.0.3, problem returned as before. I have PDF files on both local drive and NAS, been able to recreate issue on both. In a PDF intensive environment, I was having to leave the task manager up and occasionally stop Background Process of Adobe Acrobat (32 bit) so as to keep processor usage and fan speed down, thanks to Goateye01 for the suggestion, I now leave Acrobat open and close the files, this way the background process hang does not occur. Additional Note, only able to create issue with standalone application, issue does not occur when in IE10 and viewing PDF files. Hopefully a fix or helpful guidance coming soon?
Vaio model SVS151290X
Intel Core i7-3632QM [email protected]
12 GB Ram
256 GB SSD -
I've used Firefox since version 3 - really like it compared to others.
This morning, after booting up Firefox wouldn't open. It worked when the PC was shut down last night. The eggtimer comes on briefly, then nothing. Internet Explorer works fine, as does Mailwasher (for email) and MS Outlook, so it's not an internet problem.
I'm running XP Service Pack 3 (no, really, still), with Webroot Secure Anywhere internet security.
I've tried rebooting - no effect
I've tried removing, rebooting, and reinstalling - no effect
I've tried launching it from a link within a mail message - no effect
I've tried launching it from the Start-Run line with the ~p option as in your FAQ - no effect
I've tried re-installing Adobe Flash Player, Java, Shockwave, etc..
The closest I've got to something to go on is when trying to launch a console from Webroot, when I got "Browser launch error 1073741819" - but this could be a Webroot error code.
I'm not sure what else to do - almost all your FAQ's assume you can get into the program.
The only thing I can think is that webroot removed a threat this morning, but I can't find any saved scan log as to what it was - clutching at straws, maybe that had something to do with it?
Maybe this is linked, but i'm having to write this on a different PC because the Mozilla webpages don't display properly in IE (all the other sites I can find display normally) So the installed plug-ins won't reflect what I have on the PC in questionIt is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
Please Help. This is starting to anger me. I Reinstalled and everything.
You should update your outdated Firefox 13.0.1 version to the current Firefox 17.0.1 release.
I'm not sure what you mean.
Do you mean that Firefox always opens the web pages that were open when you closed Firefox even if you set to open with the home page or a blank page?
Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the task manager.
*"Hang at exit": http://kb.mozillazine.org/Firefox_hangs
*"Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
*http://kb.mozillazine.org/Multiple_profile_files_created -
Everything ran well in v 3.6.6. Today it seemingly upgraded to v3.6.7 and then a Mozilla web page strongly suggested upgrading to v.3.6.8. I did. Sometime after this Norton 360 v3 found some bad files and quarantined them and needed a reboot. After that reboot no web pages would work in FF. I followed the Norton 360 connection thread and that did not help. I also received a new router yesterday, but v3.6.6 worked fine today and IE works now, so I doubt that the router is the reason. Right now I would be happy to revert to 3.6.6 or else uninstall and try from scratch. I have tried a few reboots, but they did not help.
== This happened ==
Every time Firefox opened
== After upgrading from 3.6.6 to 3.6.7 and then 3.6.8 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)AppleCare sent me to here:
http://support.apple.com/kb/TS3747
which is, I guess what you are talking about.
We will try it this afternoon, after school is out. However, as I said, our problem is not limited to Firefox.
Hmmm.
Firefox 4.0 and Safari 5.0.4 do not work.
Chrome and Omniweb both work, after 10 or 15 seconds.
Message was edited by: John Cover -
Firefox will not install on my laptop
The latest update to Firefox (33) did not work. After download it froze up with a partial black screen. I have uninstalled and re-installed Firefox several times with the same result. Symantec possible issue has been eliminated. My laptop runs windows 7 enterprise. Until now, Firefox has always worked for me. Its Google Chrome for now.
Other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.
'''Intel HD 2000/3000: '''
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
'''Intel HD 4000: '''
32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328
64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329
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