Firefox will not let me uninstall and helper will not open either
I cannot uninstall firefox through either add/remove programs or the firefox uninstall helper. Neither will open/operate. I get an hourglass for a split second like when a program will not work. Is there a way to get rid of firefox. I intend later to install, but I don't want to know how to do that now. I just want to get rid of it. I am signed on as administrator so that isn't the problem either.
# Restart Windows.
# Delete the Firefox installation folder. The default location is either of the following, depending on whether you have 32-bit or 64-bit Windows.
#* C:\Program Files\Mozilla Firefox\
#* C:\Program Files (x86)\Mozilla Firefox\
# If you also want to remove all your Firefox personal data like bookmarks and passwords, first open Windows Explorer. Then paste the following into the address bar and press Enter. Delete those folders.
#* %AppData%\Mozilla\Firefox\
#* %UserProfile%\AppData\Local\Mozilla\Firefox\
Similar Messages
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When accessing some sites where they have links for additional information that would normally open a new window or tab, Firefox does not open either. This happens on a variety of sites, most recently the Santander on-line banking site.
== URL of affected sites ==
http://Such JavaScript links should show the image in the same tab, so make sure that you left click such links.
* http://kb.mozillazine.org/JavaScript
Try to reload the web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC) -
Mozilla firefox will not open, and wen i tried to open the uninstall helper, that wont open either
when i tried to uninstall it, it doesnt open a window to let me uninstall it. when i tried to open it, it doesnt do anything. when i tried to use the uninstall helper, that doesnt open either. idk y Firefox is actin up, ive never had a problem with it before
Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites -
Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.
http://kb.mozillazine.org/Kill_application
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''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/792207]''
It wont even let me uninstall and start overDid you check the Processes tab in the Task Manager?
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]] -
clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have toclick on the Firefox icon in the Tray to bring it to full screen. Can you please help.
Thanks Jason, I had the same problem and did exactly the steps above. Problem solved! You rock! :)
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I uninstalled Firefox from my computer, then I reinstalled it and tried to run it, but this message appeared, "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and Firefox does not open at all.
hello davidrusso71, press windows-key+R on your computer and open ''%appdata%\Mozilla\'' - an explorer window should come up, in there rename the folder labelled "Firefox" to something like oldFirefox. on the next start of firefox this should lead to a new profile being created...
you might want to import some of your old data into the new profile afterwards: [[Recovering important data from an old profile]] -
This started about a month ago. When try to send a link from a page Firefox will start opening untitled tabs this continues even though I try to close Firefox. It just keeps going until I'm forced to shut down my computer. Just today the same thing happened just clicking a link within Firefox. It seems to have become very unstable.
See [[Firefox keeps opening many tabs or windows]]
You can have infinite tabs opening if you have selected Firefox as the application to handle a file if you get an Open with download window.<br />
Firefox should not be selected as the application to handle a file and you have to remove the action that is associated with that file type.
See also http://kb.mozillazine.org/File_types_and_download_actions ("File handling in Firefox 3 and SeaMonkey 2" and "Reset Download Actions")
Set that action in Tools > Options > Applications to 'Always Ask' or delete the file [http://kb.mozillazine.org/mimeTypes.rdf mimeTypes.rdf] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] to reset all actions. -
I have been a happy user of Firefox for many years. Around last April first I opened Firefox and was offered an update to v 4.42.0.0 which I accepted. Installation seemingly went well. I forget now exactly what happened but the result has been that ever since April 1 I haven’t been able to open the Firefox browser when clicking on the Firefox icon. My computer now was running very slowly. I tried to uninstall Firefox, but a popup told me I couldn’t because Firefox was in use. This confused me because I couldn’t see it being used. Only now I have found that on Task Manager processes that “firefox.exe” was consuming 99 % of the CPU. After removing firefox.exe by clicking End Process my computer ran better. I uninstalled Firefox I had on my computer and installed Firefox 5.0. Unfortunately I have the same problems: Firefox does not open when clicking on the icon, the firefox.exe process consumes 99 % of the CPU and my computer runs slowly.
Born2die! Brilliant. I am a desktop clicker and never knew Firefox had a safe mode.
Thank You!
I was unable to start in safe mode initially. The second time I disabled all of the Add-Ons and she started up just fine. I enabled them one by one hoping to track down the culprit but the problem seems to have gone away.
BTW I am running ver. 3.6.8 (in response to cor-el's earlier post) and
Firefox is in the process of downloading 3.6.10 (which I am starting to think may have been what caused this whole problem to begin with)
Incidentally, whats up with all of the Java Console Add Ons?
I have:
Java Console 6.0.11, Java Console 6.0.13, Java Console 6.0.15
Java Console 6.0.17, Java Console 6.0.20, and Java Console 6.0.21
What are they? Do I need them? Can I uninstall them? Is this due to using Open Office?
Also, .NET Framework 0.0.0 Should I uninstall it? -
At the Google Play Store, it says Firefox is not compatible eith my Samsung Galxy Pro GT-B7510(android). When there will be available? Thanks.
Probably either never, or not for a very long time. Firefox for mobile requires an ARMv7 processor, your phone has a v6. While the development team is considering supporting ARMv6, it is in the beginning stages, and may not happen, or at least not for a long time.
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I have an older version of itunes stuck on my computer and because of an apparent pathway missing it wont let me uninstall and reinstall the newer itunes....anyone know how to fix this issue?
What's the precise text of that message please, jeremy? (There's a few different ones I can think of that you might be getting.)
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Question
It downloads version 4.1 - but does not install it and always shows this as Firefox 4.0 - Yahoo edition. Moreover the tabs open when I close firefox do not open when I start next. edit
DetailsDownload the official version of Firefox 4.0.1 here: <br />
http://www.mozilla.com/en-US/firefox/
Then un-install that Yahoo branded version and install the official version. -
Firefox does not open right away
A few hours ago, firefox would not open right away for me . i was attempting to go on the internet and mozilla firefox 3.6.12 would not open right away for me. i had to restart my computer. also, mozilla did crash before that when i attempted to go into yahoo to check out my e-mail.
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
Firefox does not open, but instead gives the error message, "Failed to read the configuration file." It has worked in the past, but not now.
I REINSTALL 10 TIMES SO DON'T TELL ME THAT!!!
I'm piss because i need firefox working again so i can finish reseaching my speech in 5 days.Which files do you have in the defaults\pref folder in the Firefox program folder?
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
See also "Other solutions":
*http://kb.mozillazine.org/Preferences_not_saved
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 22.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Firefox can not open this page
firefox can not open this page
'''[https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox]''' {web link} is a '''LAST RESORT ! !'''
What is the web address you are having problems with?
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
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