Firefox will not load despite following all the advice on the support website

I loaded an update from Freemaker Video Converter and now I cannot open Firefox. I have tried reinstalling (copied my profile to the Desktop), unfortunately System Restore has an error, tried reloading an older version, ensured Firefox is approved in the Firewall, tried opening the Profile Manager and it gives the "I'm sorry" error message (sent feedback). I have attempted to edit the registry, but only deleted the obvious entries. When I click on Firefox Windows thinks about it (circle with the mouse) then nothing, doesn't start a process. I have gone through all the support documentation and have run out of options.
Any thoughts?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Similar Messages

  • Since installing the latest update, Firefox will not load; it gives me the following error -- XML Parsing Error: not well formed.

    since installing the latest update, Firefox first operated with some errors but now will not load at all; it gives me the following error --
    XML Parsing Error: not well formed
    locations chrome://browser/content/browser.xml
    Line Number 1191, column 20:
    utton id="back-forward-dropmarker" type="menu" chromedir="&locale.dir;"-------------------
    please note that the words "utton ID" are exactly as the error message gives it; and at the end of the message there are exactly 19 hyphens.
    I don't know why this faulty code is referencing things to do with "chrome"... the Chrome browser is not installed on this PC or anywhere on our network.
    Also, this is not the first problem I had after clicking Firefox's prompt for the latest update. Before Firefox retreated into this error message, it was loading but running with some faults...
    1. the bookmark symbol was not appearing on the right hand side of the URL line, so I had always to click on "bookmark this page", after which the bookmark symbol did appear; however I don't know if the bookmarking function worked properly.
    2. the back and forward buttons were not highlighted, as if I had not come from a previous page; so once I clicked on a link to a new page I could not go back to where I came from because Fiefox thought I hadn't come from anywhere.
    3. there may have been other errors, but I did not find them.
    How do I reinstate my Firefox program to work properly please? do I have to download the latest version and reinstal? if so, do I have to remove the old version first? or is there a fix?
    Even to write this message I have been forced to use (yuk -- I don't like to say this!!!) Internet Explorer. So please -- I need help urgently.
    Thanks,
    NOEL

    Some how I solved my problem by opening a user account and downloading Firefox 4.0 beta and installing it, I did try it, worked fine, so I did close the user account and did go back to my own account(switched user), the main page that I had problem with Firefox which would not open, I dabble click on Firefox it start working again!! I hope that solves your problem too.
    firefox will not open, it gives me this cod and would not turn off, Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] id: none

  • Firefox will not load pretty much all pages. Also I cannot get any add-ons. I made sure my firewall lets Firefox in. I just loaded it back on this computer, everything was fine before, now its crap.

    So I was running Firefox before. and my girlfriend told me to try google chrome out. So after about a month of trying it out, I prefered Firefox, so I loaded it back on, and now I can't open any pages or get access to the add-ons. I liked firefox before but I'm thinkging that its too much of a hastle to have to do this. But if it's fixable please tell me.21q

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    See also:
    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.com/kb/Firefox+crashes

  • Firefox will not load any webpages, on the tab at the top it says untitled. I've tried updating Firefox, but it still doesn't work.

    When I open my Firefox application, no webpage appears, the tab at the top simply says untitled. When I try to change the webpage, nothing still happens, there is still a white, blank page.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • The message for submitting a crash report never presents itself & I keep checking my plugins. Keeps on crashing despite following all the support instructions.

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: plugin-container.exe
    Application Version: 1.9.2.3951
    Application Timestamp: 4cc7add9
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6002.18005
    Fault Module Timestamp: 49e03824
    Exception Code: c0000005
    Exception Offset: 0001e562
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    I think the core part of the error should be this:
    P5(methodName):M.V.E.D.SANStorageManagementHelper.FindVolumeForGivenFileSystemPath
    P6(exceptionType):System.NullReferenceException
    the VMM has all our NAS listed, but we are using CSV through failover cluster manager and not using VMM
    to provision storage, is this part of the problem?

  • My firefox will not load

    My firefox will not load, ive tried clicking the task bar icon and the icon in program files x86 but it will not load. When I tried to uninstalland reinstall it told me that I had to close firefox first so apparently it is running. In proccesses there is a process called firefox.exe *32 and I cannot end this process. Trend is reporting no virus. Please help me

    hello, there was an update to firefox 18.0.2 recently, so maybe see [[Fix problems connecting to websites after updating Firefox]].

  • The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

    The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

    There are several other similar posts in this forum with the answers. Your post appears third in my Google search today looking for a solution so I thought I'd add the solution here as well.
    It is obviously a bug in either (or both) Firefox and the NYT.
    The quickest solution is to simply go to the VIEW Menu in Firefox, then the ZOOM option and choose RESET.
    I use Mac and this happens in Firefox 3.6.10. It does not happen in other browsers like Safari, Chrome and Camino, and it did not occur before last week.
    It has also occurred in the iOS version of Safari on iPad. Not sure how to fix it there.

  • Firefox will not load to the web, even after 2nd download.

    I have used firefox as a web browser because our school page works best with it. I have used firefox for over three months. This weekend firefox will not load. The screen message says unable to load web page, try again button is displayed, all to no avail.

    I have XP Pro. I tried installing 3.6.15 and could not open it. I did a system restore and 3.6.14 would no longer open. I tried again installing 3.6.15 and got a message that the previous version had not uninstalled properly. Tried uninstalling.
    As a precaution I used MozBackup to save my bookmarks etc. and also saved a system restore point.
    I then clicked Start, My Computer, drive C, Program Files and deleted the Firefox folder.
    I installed 3.6.15 and it is now working fine with all my bookmarks and addons loaded automatically.

  • Firefox will not load any page at all.

    Firefox will not load any website that i go to. i cannot even get to my home page, i have to access this page from internet explorer. i have tried to to reinstall firefox and restart the computer but nothing is working also i don't know if this is the same problem but firefox seems to get stuck looking for updates for the addons that i have. if you need more info from please let me know. if you could please help it would be most appreciated.
    == This happened ==
    Every time Firefox opened
    == Monday ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

  • Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and geong straight to help.exe. In both cases nothing happens. How do I uninstall this program?

    Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and going straight to help.exe. In both cases nothing happens. How do I uninstall this program?

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    * [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • Firefox will not load no matter what I try (safe mode whatever). It only loads if I run it inside Comodo sandbox! How do I get it to run the normal way?

    Firefox will not load the normal way (clicking on a link or running it from Run window or even running it in safe mode). It only runs if I dig down to the installed directory, right-click firefox.exe and select "Run inside Comodo Sandbox". I have Comodo Internet Security Suite installed but this does not happen with other programs. Do send in your suggestions. Re-install did not help.

    See:
    How to use multiple iPods, iPads, or iPhones with one computer
    What is the best way to manage multiple...: Apple Support Communities

  • Firefox will not load in my account, but loads on the other accounts on the same computer. Internet Explorer loads ok in my account

    Firefox will not load in my account, but loads on the other accounts on the same computer. Internet Explorer loads ok in my account
    == This happened ==
    Every time Firefox opened
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    What is your anti-virus software?

  • FireFox will not load facebook Or my games homepage and many other sites. It wont even let me clear the history like one artical said, But internetexplorerwill.

    Firefox will not load Facebook.com, OR any of my gaming homepages. An artical Told em to clear history but it frezzes right in the middle. When i click on facebook itll Go to it And stop At "transfering data from (many diff things each time) And it frezzes, I ahve to open up task manager to get rid of it. Please help! it does this with many other sites also. This also started happening right after i came back with my computer from my grandmas.

    You could try the new Reset feature. This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.
    More information in this article: [[Reset Firefox – easily fix most problems]].
    If the new settings folder has the same problem, you can switch back to your current folder, if you like, using Firefox's Profile Manager. (See [[Use the Profile Manager to create and remove Firefox profiles]] -- don't delete anything just yet; use this dialog to switch back and forth as needed.)
    Does it work better after a reset?

  • After upgrading to 9.0.1 Mozilla Firefox for my pc, Firefox will not load any web pages.

    After upgrading to 9.0.1 Mozilla Firefox on my pc, Firefox will not load any web pages whatsoever, not even itself. My OS is Windows Vista 64. Thanks for any help. (Having to use Internet Explorer presently.)

    Perform the suggestions mentioned in the following articles:
    * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
    * [[Troubleshooting extensions and themes]]
    * Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
    ** '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • Firefox will not load estatements or bills from within my secure banking site

    When I go to the CIBC secure online banking page, Firefox will not load estatements from the link provided. Firefox loads the estatement page but leaves it blank

    Thanks cor-el looks like Oracle need to update their linux installation instructions then. If only I'd have known that before doing all sorts to get it working.
    I now have Java in Firefox, Chrome and Seamonkey :) :) :) :) :).

Maybe you are looking for

  • Urgent help needed in XSL

    Is there a way in xsl of how I can get the current date and time displayed by my xsl file? Please assist me thanks and regards senthilraj

  • Selecting all rows in ALV on a button click

    Hi Experts Hi, I have a dynamic ALV table. I also have a button 'Select All Rows'. On clicking the button I want all the rows in the ALV table selected which is done by using set_selected method at the context node. All the rows in the alv is selecte

  • OFFICE MAC 2008 product code not accepted

    hi been trying to re load Office 2008 as my outlook has a bug. when i enter teh correct product code states incorrect ?? ANY SUGGESTIONS???

  • Re: Help me pls !!!

    I'm having problems with my applet, it compiles & run successfully with appletviewer. However it wait forever to Loading Applet with the browser. I have already used the HTML converter 1.3 that i downloaded from Sun's website & Java Plugin 1.3. Pls h

  • Colour profiles of images are removed by Muse

    Muse removes the colour profile of images when resizing or cropping them. Apparently, colour profile is preserved when image is in original size. This is a MAJOR ISSUE not solved in more than eight months since it was reported. Muse is useless for an