Firefox will not load my home page

When I enter my home page url (my.yahoo.com) firefox searches for the address but comes up with a blank page. Chrome browser can find the page with no problem. Firefox has no problem loading www.yahoo.com.

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Similar Messages

  • Firefox will not load to home page. Loads to last page. Tried ALL fixes. Ready to go to chrome unless you can fix.

    Firefox will not open to home page. I have read all the articles, and tried all the fixes. Safe mode, complete reinstall...everything. Firefox has way to many of these issues. Can you help?

    First step in troubleshooting - what have you tried ("all the fixes" isn't enough information)
    Start with the basics. For example, have you done this:
    # Click: Menu > Options > General
    # Set "When Firefox starts:" to "Show my home page"
    # Set "Home Page" to whatever website you want Firefox to load when it starts.
    # Click OK
    See also: https://support.mozilla.org/en-US/kb/how-to-set-the-home-page
    Does this work?
    If no, have you tried this? https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save You may simply need to reset Firefox.

  • Firefox will not open to home page as directed in options and settings. Opening in safe mode makes no difference, either. Any ideas?

    Firefox will not open to home page as set in the settings. Even in safe mode, it still will not open to home page as directed. It seems to want to open to last set of tabs, even though that is not the way it was set in settings. It seems as though the settings do not have any impact on the way it behaves!!!

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • After upgrading to 9.0.1 Mozilla Firefox for my pc, Firefox will not load any web pages.

    After upgrading to 9.0.1 Mozilla Firefox on my pc, Firefox will not load any web pages whatsoever, not even itself. My OS is Windows Vista 64. Thanks for any help. (Having to use Internet Explorer presently.)

    Perform the suggestions mentioned in the following articles:
    * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
    * [[Troubleshooting extensions and themes]]
    * Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
    ** '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • Firefox will not load any web pages

    Firefox will not load any web pages. I have tried every suggestion on the support page, deleted the program and reinstalled it 4 times, and ran a malware scan. None of these have solved the problem.

    Hi JessN37,
    We've got a whole [https://support.mozilla.org/en-US/kb/web-pages-dont-load troubleshooting section on failure to load pages]. Have you looked through any of that information? There is a ton of useful stuff there.
    Hopefully this helps!

  • Safari will not load a home page after dload of Svc. Pack 3 for XP!!

    After an upgrade by Microsoft to Service Pack 3 for Windows XP Pro, Safari will not load a home page of any kind and I get a blank screen where I normally am able to get Yahoo's Web Page instead.
    Please help!!
    pbjsandwichgd in Ga.

    Probably a good idea to uninstall and then reinstall safari. I got service pack 3 and safari just disappeared, I have reinstalled it and had no problems (other than a 'SPELLING AND GRAMMAR ERROR' pop up as per my other post!
    Hope that helps.

  • Firefox will not load any web page, other programs will. Continuously "connecting"

    Firefox will not load any pages, but Google Chrome will. Firefox will 'load' the home page, but with any other site, the tab will continuously circle and say "connecting". I have tried clearing my cache, starting in safe mode, and restarting my computer. So far, nothing is working.

    Update..when I open firefox from scratch, the main firefox pages on the home page seem to work. But as soon as I try to go anywhere else, IE going to a website in the address bar or even trying to access the defauly bookmark links, it just sits there loading but never brings anything up.

  • Firefox will not load any internet pages on my Linux operating system computer after I upgraded firefox. Any suggestions?

    I have a Linux operating system. I attempted to upgrade or update firefox and my mozilla will not load any internet pages. I am positive that I have the wireless connection connected. Any solution to help me get back on the internet?

    Perform the suggestions mentioned in the following articles:
    * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
    * [[Troubleshooting extensions and themes]]
    * Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
    ** '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    Check and tell if its working.

  • Firefox will not load any web pages since update

    Using Galaxy Nexus, installed update today. I have ICS version 4.0.1. Pages will not load at all. Even the firefox pages on the home page will not load. I verified with using both wifi and my network, and checked the stock browser from the phone which works, but no success with Firefox. I uninstalled Firefox, restarted my phone, re-installed, and the same issues are happening. Any idea how to get this back to normal?

    Update..when I open firefox from scratch, the main firefox pages on the home page seem to work. But as soon as I try to go anywhere else, IE going to a website in the address bar or even trying to access the defauly bookmark links, it just sits there loading but never brings anything up.

  • FireFox will not load any web pages and says to check firewall. What can I do?

    I updated the new version of FireFox and now when I open it Google appears the way it should but when I type into the search bar or type in a web address it will not load. The message says to check my internet connection and my firewall to make sure firefox is allowed to use the web. Everything looks ok to me and I do not know how to fix it, help!

    Hi JessN37,
    We've got a whole [https://support.mozilla.org/en-US/kb/web-pages-dont-load troubleshooting section on failure to load pages]. Have you looked through any of that information? There is a ton of useful stuff there.
    Hopefully this helps!

  • Safari will not load the home page when I open it. It defaults to last open window. I set preferences to go to home page but Safari decides otherwise.

    Mac Mini - Yosemite 10.10.1 The home page in 'Safari Preferences > General > Home Page' will not load when I start the computer (automatic log-in). Safari is ticked to open at log-in. It opens with the last previous web page displayed prior to shutting down the computer.
    I have looked in 'System Preferences' > General but did not find anything relevant. Ditto 'Security' and 'Privacy'

    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

  • After I updated Windows my Firefox will not load completley, the page is nothing but boxes.

    I updated windows 2 days ago and since then all of the pages I try to go to will not load up properly. Everything on the page is boxed off. I am using Windows Vista and have 4.01 Firefox. I already looked at my add-ons and removed or disabled the things that said they were not compatible.

    Did you remove the Firefox program folder before reinstalling Firefox?
    Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
    *http://kb.mozillazine.org/Installation_directory
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • After booting/restarting my mac firefox will open and is responsive but will not load my home page or any others for a few hours?

    Firefox is not hanging as I can access all the items in the menu bar and change the settings as well. it just seems to need time before it can connect to my server even though Safari is working fine. Once the page loads up in firefox it works fine after.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    Profile Backup and Restore
    *http://kb.mozillazine.org/Profile_backup
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Firefox will not open Google Home page at start up

    When I start up Firefox browser my Google home page does not appear.

    Have you checked to ensure Google is still set as the home page? See [[how to set the home page]] for details.
    On the same part of the preferences dialog that you set the home page, make sure the setting "When Firefox starts" is set to "Show my home page".

  • Firefox will not load a web page , when the web address is entered absolutelt nothing happens. sometimes i get an error that says web address cannot be found .

    hi Good people, please help.. i think i have deleted something that is stopping firefox from operating, when i enter a web address, i just get a blank page. the issue whatever it might be has also affected internet explorer. after a minute or so i get a message that says check the web address has been entered correctly. i'm running windows 7 on a sony vaio laptop, any suggestions would be most appreciated, thanks you in advance.

    Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
    *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

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