Firefox will not open after new update; Error: Platform version '1.9.2.13' is not compatible

After accepting the new update I got this error message when trying to restart Firefox:
XULRunner
Error: Platform version ‘1.9.2.13’ is not compatible with
minVersion >= 1.9.2.14
maxVersion <= 1.9.2.14
I have tried:
- Opening in Safe Mode; same error
- Uninstalling, deleting remaining info in C>ProgramFiles>MozillaFirefox folder, and reinstalling.
- Updating Avast antivirus in case that was interfering.
Now when I try to start Firefox I get this message;
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
But there is nothing happening in the Windows Task Manager. Please, somebody save me from Windows Internet Explorer!!

I experienced this error updating from Firefox 3.6.13 to 3.6.14 and resolved it by doing a 'clean' install' as described. It occurred again in updating from 3.6.14 to 3.6.15 and this time a clean install failed to rectify it. (Anyway, I don't want to have to go through this every time.)
Work-around: Shut down Firefox. Edit application.ini (typically "C:\Program Files\Mozilla Firefox\application.ini")
[Gecko]
MinVersion=1.9.2.15
Change to 1.9.2.13
Save. Start Firefox. Dirty? Yes. Works? Yes.
(Gecko is the forerunner or XULrunner)

Similar Messages

  • FireFox 3.6.15 will not start it is NOT compatable with Avast 6.0.1000 sandbox, it gives the following error when I try to open in sandbox: XULRunner Error: Platform version '1.9.2.15' is not compatible with minVersion =1.9.2.14 maxVersion = 1.9.2.14

    Before FireFox was updated to ver 3.6.15, FF would open in Avast sandbox with no issue. Since the update to FF I can only open FF outside of Avast sandbox. Avast version 6.0.1000
    I turned off all Add-ons and still No Joy!
    Windows 7 Pro 64 bit; I7-950 CPU, fresh reboot does not fix this issue.
    Just populated : Troubleshooting Information

    I had already tried a reinstall before, but thanks for the suggestion. Starting FF in Safe mode did not help either.
    XULRunner is specific to FF. Mostly found discussion about using the code in web pages when I used Google before posting.
    When FF went from version 3.6.14 to version 3.6.15 this issue started. Please note the Error message and the version info I just mentioned.
    '''"Platform version '1.9.2.15' is not compatible with minVersion > =1.9.2.14 maxVersion < = 1.9.2.14"'''
    '''The Platform was revved up from 1.9.2.14 to1.9.2.15'''
    I could not find information on: minVersion or maxVersion much less how to change them in XULRunner.
    '''''It is definitely a Mozilla FF issue'''''.
    Avast sandbox is up to date and works just fine with everything else. More importantly it worked just before the update was installed.
    The only reason I bothered with the update is because Mozilla touted it as a security issue and there was NO mention of any known issues with sandbox software.

  • Numbers not opening after new update. Tried turning computer off completely but no luck. Any ideas as need it urgently for work! Thanks

    Please help! I have just done the new update for numbers and uploaded Mavericks, but Numbers now doesn't open and says.....do the new update to open. I have......really need this for work, so any help gratefully received!
    Thanks

    Hi dj,
    Numbers '09 is still on your computer. In a folder called 'Work '09 inside your Applications folder. If you can't find it, use Spotlight to search.
    This might get you by until your problem is solved.
    Regards,
    Ian.

  • Safari will not open after new update??? Please help =(

    Was prompted Safari 4.1 update was ready, I clicked update, restarted my iMac. Then attempted to open up Safari from dock but no window opened. I also clicked open new window, but nothing happened. I quit Safari, but it gave me a message that I had 2 tabs open. There were no windows nor tabs at all. Then Safari "unexpectedly quit"....
    Does anyone have any suggestions for me. Here is a copy my my crash report:
    Thank you in advance for any help possible!
    Date/Time: 2010-07-30 16:58:43.345 -0400
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [69]
    Version: 4.1 (4533.16)
    Build Version: 2
    Project Name: WebBrowser
    Source Version: 75331600
    PID: 1402
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000000c
    Thread 0 Crashed:
    0 com.apple.Safari 0x0005157c 0x1000 + 329084
    1 com.apple.Safari 0x00051500 0x1000 + 328960
    2 com.apple.Safari 0x00050f0c 0x1000 + 327436
    3 com.apple.Safari 0x00050e08 0x1000 + 327176
    4 com.apple.Safari 0x0004f8cc 0x1000 + 321740
    5 com.conduit.cttoolbar 0x05ec83d4 -[NSWindowController(CTSafariConnector) didSelectTabViewItem] + 36
    6 com.apple.AppKit 0x938b2a10 -[NSTabView selectTabViewItem:] + 892
    7 com.apple.Safari 0x000705c0 0x1000 + 456128
    8 com.apple.Safari 0x00070324 0x1000 + 455460
    9 com.apple.Safari 0x00070194 0x1000 + 455060
    10 com.apple.Safari 0x00070008 0x1000 + 454664
    11 com.conduit.cttoolbar 0x05ec8144 -[NSWindowController(CTSafariConnector) newTab:] + 36
    12 com.apple.AppKit 0x938428b4 -[NSApplication sendAction:to:from:] + 108
    13 com.apple.Safari 0x0003fe54 0x1000 + 257620
    14 com.apple.AppKit 0x9389d094 -[NSMenu performActionForItemAtIndex:] + 392
    15 com.apple.AppKit 0x9389ce18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
    16 com.apple.AppKit 0x937a4150 _NSHandleCarbonMenuEvent + 372
    17 com.apple.AppKit 0x937a1ab4 _DPSNextEvent + 1280
    18 com.apple.AppKit 0x937a13f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    19 com.apple.Safari 0x00011588 0x1000 + 66952
    20 com.apple.AppKit 0x9379d93c -[NSApplication run] + 472
    21 com.apple.AppKit 0x9388e458 NSApplicationMain + 452
    22 com.apple.Safari 0x0011861c 0x1000 + 1144348
    23 com.apple.Safari 0x00007df0 0x1000 + 28144
    Thread 1:
    0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
    2 com.apple.WebCore 0x014e9710 WebCore::IconDatabase::syncThreadMainLoop() + 320
    3 com.apple.WebCore 0x014e71f8 WebCore::IconDatabase::iconDatabaseSyncThread() + 440
    4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
    2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92c1eb7c +[NSURLCache _diskCacheSyncLoop:] + 152
    5 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
    2 com.apple.Foundation 0x92bfd644 -[NSConditionLock lockWhenCondition:] + 68
    3 com.apple.Syndication 0x9a3c926c -[AsyncDB _run:] + 192
    4 com.apple.Foundation 0x92bf64d8 forkThreadForFunction + 108
    5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x000000000005157c srr1: 0x000000000000f030 vrsave: 0x0000000000000000
    cr: 0x24044222 xer: 0x0000000000000000 lr: 0x0000000000051500 ctr: 0x0000000000050f68
    r0: 0x0000000000051500 r1: 0x00000000bfffe5c0 r2: 0x00000000a0001fa4 r3: 0x0000000000000000
    r4: 0x0000000000380000 r5: 0x0000000000000000 r6: 0x00000000031d2680 r7: 0x0000000000000000
    r8: 0x0000000092c0110c r9: 0x0000000000000000 r10: 0x0000000090a3f628 r11: 0x0000000000000000
    r12: 0x0000000000050f68 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x00000000bffff1e0 r18: 0x0000000000000000 r19: 0x000000000311d920
    r20: 0x00000000ffffffff r21: 0x00000000a37d15cc r22: 0x0000000000380000 r23: 0x0000000000380000
    r24: 0x0000000000380000 r25: 0x0000000000380000 r26: 0x00000000031e8220 r27: 0x00000000031e7090
    r28: 0x00000000031453a0 r29: 0x000000000027eedc r30: 0x00000000bfffe688 r31: 0x0000000000000000
    Binary Images Description:
    0x1000 - 0x352fff com.apple.Safari 4.1 (4533.16) /Applications/Safari.app/Contents/MacOS/Safari
    0x505000 - 0x680fff com.apple.JavaScriptCore 4533 (4533.13) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x1008000 - 0x1109fff com.apple.WebKit 4533 (4533.16) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x11b0000 - 0x1452fff com.apple.QuartzCore 1.4.13 /System/Library/PrivateFrameworks/Safari.framework/Frameworks/QuartzCore.framew ork/Versions/A/QuartzCore
    0x14e5000 - 0x2187fff com.apple.WebCore 4533 (4533.16) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x27e8000 - 0x27e9fff com.yourcompany.ct_loader 1.4.0.6 (1406) /Library/InputManagers/CTLoader/ctloader.bundle/Contents/MacOS/ctloader
    0x5ec4000 - 0x5f77fff com.conduit.cttoolbar 1.4.0.6 (1406) /Library/Application Support/Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
    0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.19 (681.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90f92000 - 0x90fd4fff com.apple.CFNetwork 4.0 (129.24) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
    0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
    0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x91551000 - 0x91623fff com.apple.ColorSync 4.4.13 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x9174e000 - 0x91805fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x9193c000 - 0x9197efff com.apple.LaunchServices 183.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91ce7000 - 0x91d02fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91d07000 - 0x91d0afff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91d0c000 - 0x91dfafff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91e19000 - 0x91e57fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91e5e000 - 0x91e5efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91e60000 - 0x91f45fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91f4d000 - 0x91f6cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91fd8000 - 0x92046fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x92051000 - 0x920e6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x92100000 - 0x92688fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x926bb000 - 0x929e6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x92a16000 - 0x92b04fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92b07000 - 0x92b8ffff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x92bd0000 - 0x92e03fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92f36000 - 0x92f54fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x92f5f000 - 0x92fb9fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x92fd7000 - 0x92fd7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92fd9000 - 0x92fedfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x93005000 - 0x93015fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x93021000 - 0x93036fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x93048000 - 0x930cffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x930e3000 - 0x930eefff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x930f8000 - 0x93126fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x93140000 - 0x9314ffff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9315b000 - 0x931c1fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x931f2000 - 0x93241fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x9326f000 - 0x9328cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9329e000 - 0x932abfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x932b4000 - 0x935c2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x93712000 - 0x9371efff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93723000 - 0x93743fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x93797000 - 0x93797fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93799000 - 0x93dccfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x94159000 - 0x941cbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x94204000 - 0x942c9fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9431c000 - 0x9431cfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x94528000 - 0x94565fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x9456d000 - 0x945bdfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x945c6000 - 0x945dffff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x94678000 - 0x946b0fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x946f5000 - 0x94711fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94725000 - 0x94769fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x9478d000 - 0x9479cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x947a4000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x947f7000 - 0x94810fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94817000 - 0x94b4afff com.apple.QuickTime 7.6.4 (1327.73) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94c32000 - 0x94ca3fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94d41000 - 0x94d4dfff com.apple.framework.Apple80211 4.2.9 (429.6) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x94e19000 - 0x94f49fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x94fdc000 - 0x94febfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x94ff3000 - 0x95020fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x95027000 - 0x95037fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x9503b000 - 0x9506afff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x9507a000 - 0x95097fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9596a000 - 0x95a1afff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x95b4d000 - 0x95b7ffff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x97ce5000 - 0x97db6fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x97e33000 - 0x97e33fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x9a3c6000 - 0x9a3fcfff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
    0x9ae29000 - 0x9ae3bfff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x9ff61000 - 0x9ffa3fff com.apple.CoreMediaIOServicesPrivate 20.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
    0x9ffc8000 - 0x9fff2fff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    Model: PowerMac4,2, BootROM 4.3.5f1, 1 processors, PowerPC G4 (2.1), 800 MHz, 1 GB
    Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
    Memory Module: DIMM0/J12, 512 MB, SDRAM, PC133-333
    Memory Module: DIMM1/J13, 512 MB, SDRAM, PC133-333
    Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
    Network Service: Built-in Ethernet, Ethernet, en0
    Parallel ATA Device: Maxtor 4D060H3, 55.9 GB
    Parallel ATA Device: PIONEER DVD-RW DVR-116D
    USB Device: Hub, Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: USB Optical Micromouse, Macally Peripherals, Up to 1.5 Mb/sec, 100 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
    USB Device: Maxtor 3200, Maxtor Corporation, Up to 12 Mb/sec, 500 mA
    USB Device: 5600-6600 Series, Lexmark, Up to 12 Mb/sec, 500 mA
    Thanks in advance for any help! =)

    Hi,
    Open a Finder window. Select MacintoshHD in the Sidebar o the left. Then open the Library folder then the Input Mangers folder and the Applications Support folder.
    Move these files to the Trash: CTLoader/ctloader.bundle/Contents/MacOS/ctloader
    Same here. /Library/Application Support
    Move these files to the Trash: Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    Relaunch Safari.
    Carolyn

  • Safari will NOT open after new update!! :(

    After updating safari, it won't open. I see this is happening to other users in the forum as well. Is there anyway that Apple can fix this bug by removing the most recent update?

    you can uninstall safari 5, and go back to safari 4. it still keeps everything like bookmarks history and stuff though. This is what I did, because I had a download of safari 4 on my computer. If you dont have a download, just reply asking for a download link and Ill give you one.

  • Firefox posted a message that it will update and start, but after finishung updating refused to start showing a mesage that " error:Platform version '1.9.2.13' is not compatible with vrersion minVersion =1.9.2.15 maxVerdsion =1.9.2.15"?

    Not much to add.
    On popup window was a labbel "XUL runner", and then :" error:Platform version '1.9.2.13' is not compatible with vrersion minVersion>=1.9.2.15
    maxVersion>=1.9.2.15".
    Just few details.
    I have Firefox instaled on D: disc because my system crashed and after reinstaling OS on C: disc i haven't insatled it but just just used old one just moved to D: disc.
    So my only problem is that I wont to get a hold of unbackuped bookmarks in that Firefox, and then one can instal Firefox4.

    I experienced this error updating from Firefox 3.6.13 to 3.6.14 and resolved it by doing a 'clean' install' as described. It occurred again in updating from 3.6.14 to 3.6.15 and this time a clean install failed to rectify it. (Anyway, I don't want to have to go through this every time.)
    Work-around: Shut down Firefox. Edit application.ini (typically "C:\Program Files\Mozilla Firefox\application.ini")
    [Gecko]
    MinVersion=1.9.2.15
    Change to 1.9.2.13
    Save. Start Firefox. Dirty? Yes. Works? Yes.
    (Gecko is the forerunner or XULrunner)

  • After the most recent FF update, FF 3.6.6 will not load, citing the error message: "XULRunner / Error: Platform version '1.9.2.3' is not compatible with minVersion =1.9.2.6 / maxVersion". Tried updating XULRunner with no luck. Downloaded fresh copy and

    After the most recent FF update, FF 3.6.6 will not load, citing the error message: "XULRunner / Error: Platform version '1.9.2.3' is not compatible with minVersion>=1.9.2.6 / maxVersion". Tried updating XULRunner with no luck. Downloaded fresh copy and installed. Still no luck.
    == This happened ==
    Every time Firefox opened
    == FF updated to 3.6.6 ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can skip the step to create a new profile, that is not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Aperture crashed and will not open after last update.  Anyone else have this problem?

    Aperture crashed and will not open after last update.  Anyone else have this problem?

    Yes.  See this very forum for 50 threads on it, that explain the solution.

  • Won't restart after updating - it say's XULRunner Error: Platform version '1.9.2.3' is not compatible with Minversion = 1.9.2.11 Maxversion = 1.9.2.11

    Updated from Firefox version 3.5.7 and it won't run. I get this error - it say's XULRunner Error: Platform version '1.9.2.3' is not compatible with Minversion>= 1.9.2.11 Maxversion>= 1.9.2.11

    See my post here: [/questions/759671]

  • I downloaded a Firefox notice and now I get Error:Platform version 1.9.2.3 is not compatible with MinVersion =1.9.2.4 MaxVersion

    I downloaded a Firefox notice and now I get Error:Platform version 1.9.2.3 is not compatible with MinVersion>=1.9.2.4 MaxVersion

    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can skip the step to create a new profile, that is not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • HT4623 My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue

    My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue?

    Hi there Double2D,
    You may find the troubleshooting steps in the article below helpful.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    -Griff W. 

  • Hi I am getting the following error message henc unable to start firfox at all: error message box as follows XULRunner Error: Platform version 1.9.2.4 is not compatibale with minVersion =1.9.2.6 maxVersion

    Error: Platform version 1.9.2.4 is not compatibale with minVersion >=1.9.2.6 maxVersion =1.9.2.6 maxVersion

    Eric, this can happen after a failed update that partially changed your Firefox install directory.
    Try a clean reinstall:
    1. Download the Firefox installer from [http://mozilla.com Mozilla.com] and save it to your desktop or other location.
    2. Make sure that Firefox is closed completely
    3. Delete the Firefox installation directory (On Windows, this is typically the C:\Program Files\Mozilla Firefox folder that contains "firefox.exe" and other Firefox program files and folders).
    4. Reinstall Firefox by running the installer you downloaded previously.
    Your personal settings, including bookmarks and history, will not be lost.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • I get the error: Platform version '1.9.2.6' is not compatible with minVersion =1.9.2.8. How do I make it compatible?

    I get an error message. Error: Platform version '1.9.2.6' is not compatible with minVersion>= 1.9.2.8 maxVersion

    You did delete the "C:\Program Files\Mozilla Firefox\" directory?
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    See also http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    You can skip the step to create a new profile, that is not necessary for this issue.

  • Error:Platform version '1.9.1,11'is not compatible with mini or max Version 1.9.1.15

    Here is the entire error message:
    XULRUNNER
    Error:Platform version '1.9.1,11'is not compatible with
    mini version>=1.9.1.15
    maxVersion<=1.9 1.15
    This error occurs when i try to launch Mozilla FireFox

    # Delete the files and folders in the Firefox installation directory, default location C:\Program Files\Mozilla Firefox\
    # Download a new copy of Firefox from http://www.mozilla.com and install it
    Deleting the installation directory does not remove bookmarks, passwords etc, they are stored elsewhere in the profile folder. When you re-install Firefox it will use the existing user data.

  • I installed 3.6.12 and now get error message that says - Error: Platform version 1.9.2.12 is not compatible with miniversion = 1.9.2.10 maxversion = 1.9.2.19 and it won't launch unless outside of sandbox. I cannot navigate to yahoo. Please help.

    I down loaded latest version and get error message when I launch it. Error message is entitled XUL Runner and says - Error: Platform version 1.9.2.12 is not compatible with miniversion >= 1.9.2.10 maxversion <= 1.9.2.19 and it won't launch. I can launch if I use Run Outside of Sandbox option, but I cannot navigate my home page on yahoo. What happened? Please send fix. Thanks, [email protected]

    Do a clean (re)install:
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Maybe you are looking for

  • Random Visio Stencils Displaying Only as Black and White Lines (No colour)

    I'm experiencing a strange problem where some Visio stencils/shapes are displaying only as black and white outlines (i.e. - without any colour). I'm using Visio 2010 on a Samsung NC900 laptop with 8gb RAM, 1.7Ghz i7 CPU on Windows 7. The symptoms tha

  • Partitioning, Disk Utility, Time Machine

    I attempted to use Boot Camp Assistant to allow me to install Windows. During the partitioning process, I got a message that instructed me to restart my computer... during the partitioning process! So I did, because I didn't think my Mac would instru

  • Webcal via https error /auth not Found

    Hi, while trying to access webcal via https I get the error message I use https://servername.com/webcal and get in browser URL https://servername.com/auth?redirect=https://servername.com/webcal/ Not Found The requested URL /auth was not found on this

  • Jdev basic problems!

    hello, new in Jdev and java - France Jdeveloper 9i - version 9.0.4.0 (build 1407) same demand as number 318074 1) In a Panelxxxx.java for a form created automatically via the Swing/ Jclient for BC4J - Form, I have inserted a Jbutton to create a new r

  • Re: Bex Formula

    Hi All, I need to create a formula in bex designer. This is the calculation: % (A/B - 1) Say A = 500, B = 100 (500/100 - 1) * 100 = 400 %. One condition is that, i need to check both the kyefigure has value. Incase if B has zero, how to handle it. wh