Firefox will not open at all and I can't create a new profile to try that approach. What do I do to fix this?

I can not get firefox to load up. I tried unstalling it. I also went through the troubleshooting and tried to adding a new profile but I keep on getting a error when I try to load profile manager. I tried deleted all files in the mozilla firefox program folder and it let me delete all but one file. Everytime I try to open this file or deleted it, a message comes up and says the file is corrupted. What are some other suggestions to fix this?

You can do a disk check with the chkdsk.exe program.
If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.
Open a cmd.exe window:<br />
Start &gt; Run: cmd.exe &lt;press Enter&gt;
At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r &lt;press Enter&gt; (put a space before /f and /r)
If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]
* http://kb.mozillazine.org/Browser_will_not_start_up

Similar Messages

  • I have the "Bookmarks and history system will not be functional" problem and not FireFox will not open at all and my whole computer freezes if I try.

    For a few weeks now, I've been getting the "Bookmarks and history system will not be functional..." message. When I clicked for more information, FireFox would freeze.
    I found a solution about a new places database, but for the past few days I can't get FireFox to open at all. Then my whole system is frozen and I have to turn it off to get it going again, thus losing a lot of unsaved data.
    How can I get FireFox back?

    A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.com/kb/The+bookmarks+and+history+system+will+not+be+functional

  • Firefox will not open at all, and wen I try to uninstall it tell me that Firefox must be closed to proceed with te uninstall even though it is not open.

    I click on Firefox and notihing happens. I have tried to uninstall the program so that I can reinstall it, but wen I try that, it tells me
    "Firefox must be closed to proceed with the uninstall. Please close Firefox to continue."
    But the program is not running. It won't let me open it either. I have college lectures that can only be viewed on Firefox, so I am not able to do my homework. Please help.

    This may be a number of things, but conflict is most common, so here are some suggestions that may help you get to the bottom of the matter:
    Be sure that a firewall is not blocking the startup of Mozilla. Some firewalls will come with "self defense" mechanisms for spyware/malware, but these programs can also isolate useful programs as well. Norton 360, Comodo Internet Security, Zone Alarm, AVG antivirus and McAffee Internet Security Suite incorperate these methods among several others.
    Basic solution: To get around this type of blocking you will have to disable the self defense mechanism in your firewall or add an exception for firefox.exe.
    In depth instruction for Windows users:
    ''''''This may be hard to follow, because the posting tool does not recognize spaces, but here goes...THIS IS NOT FOR THE FAINT HEARTED.''''''
    1)Open the mozilla browser. When nothing happens...go to next step.
    2)hold CTRL, ALT and the DELETE key together. In XP you will get an immediate task manager window...Go to next step. Under Vista or Windows 7 you will get a login screen that has a START THE TASKMANAGER button at the bottom. You will push this button then go to the next step.
    3)In the Windows Task Manager click the Processes tab.
    4)Run down the list and find all occurrences of firefox.exe
    5)right click each firefox.exe and from the drop down list choose End Process Tree then answer YES or OK to the prompt box.
    Firefox is now closed...Now we can determine the issue.
    6)Start firefox in safemode by clicking on START or the WINDOWS ORB to open the START MENU.
    7)Choose ALL PROGRAMS or PROGRAMS
    8)Find the MOZILLA FIREFOX folder and click on it
    9)Choose Mozilla Firefox (Safe Mode).
    10)When the prompt box appears check the boxes next to the following:
    a)Disable all add-ons
    b)Reset toolbars and Controls
    c)Reset all user prefrences to Firefox defaults
    11)Click on the CONTINUE IN SAFE MODE BUTTON at the bottom.
    If firefox opens, you have a plug-in that is causing your issue. If it does not then repeat steps 1-5 and then move on to step 12.
    12)After all instances of firefox.exe have been ended, go to START and choose CONTROL PANEL from the start menu right hand side. XP users go to step 13...Vista users choose SWITCH TO CLASSIC VIEW on the left hand side then go to step 13...Windows 7 users choose USE LARGE ICONS from the drop down list at the upper right hand side then go to step 13.
    13)Double click the WINDOWS FIREWALL icon (around the bottom of the list) and check to see if it is ENABLED. If it is not enabled, Enable it. Windows 7 and Vista users: Answer YES to enable this option ANYWAY, if you get a prompt warning of dual firewall conflicts then move on to step 14.
    14)Find your security center icon in the taskbar, Usually next to the clock. Right-Click the icon and choose EXIT, DISABLE (Temporarily), or CLOSE.
    15)Once you are sure that your Security Suite/Antivirus software is disabled, then Start Firefox in regular mode.
    If firefox opens, you have a firewall or defense conflict and need to get your documentation to find out how to allow EXCEPTIONS to the software or internet access list. You can use firefox with these settings in the meantime, but you will not have antivirus protection. Free antivirus-only programs are available at the following locations:
    -----http://antivirus.comodo.com/antivirus.php
    -----http://free.avg.com
    -----http://www.avast.com/free-antivirus-download
    NOTE: If you choose to use an antivirus only program in conjunction with windows firewall, you must remove any other antivirus programs from your computer and restart the system BEFORE you install the new antivirus software or you WILL have problems with your system SPEED and FUNCTIONALITY. Do so by going to START then choose CONTROL PANEL then choose ADD OR REMOVE PROGRAMS in XP or PROGRAMS AND SETTINGS in Vista or Windows 7 then find you program in the list. Right click it and Choose UNINSTALL or REMOVE. Be sure to RESTART the system BEFORE you choose to install the new software.
    If NONE of the above has worked, then you very likely have a corrupted installation or your system may be comprimised by RootKIT or Trojan infection.
    Please download and complete a full scan with the tool below. REMOVE ANYTHING IT FINDS then restart the system and remove and reinstall firefox then attempt to open it again:
    http://support.kaspersky.com/viruses/avptool2010?level=2
    Good Luck to all. I hope that his has been helpful.
    Gill
    Senior Tech
    PC VICE
    -----www.pcvice.com

  • My Firefox will not open at all. I can't even get in to my user Profile to change that and see if it helps. All of my bookmarks and passwords are saved there!

    I did a Windows update this am. As soon as that was completed, my Firefox froze and wouldn't respond at all. I had to close it out. After I tried to reopen it, and it won't open at all. I try to uninstall it to reinstall and it says "Firefox must be closed to complete this task". I checked in my task manager and Firefox isn't running any more. I have shut down the computer a few times. I even did a restore to a previous day, and it still doesn't work. I am so stressed out. All of my passwords and bookmarks are saved there! Please help

    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • Read the fixes and still having problems. Firefox will not open at all and I receive a crash report upon launch. Have restarted, shut down, run virus and malware checks and even tried downloading and reinstalling with no response. Please assist.

    Read the fixes. Cannot open Firefox in safe mode. Have tried reinstalling Firefox. Crash occurs each time I try to launch Firefox. Have run scans, checked for malware, spyware, installed all windows updates and still no luck.
    Have accessed my crash reports. One of the reasons indicated is:
    GenuineIntel family 6 model 23 stepping 10
    Crash Reason
    EXCEPTION_ACCESS_VIOLATION_WRITE
    Have no idea how to fix this and have had crash reports since yesterday evening.
    Signature: nsStandardURL::SchemeIs(char const*, int*)

    Sorry believe something got miscommunicated. Wasn't trying to qualify firefox as malware - was terming it that way because the malware was crashing Firefox and no other issue. Worked on it and had isolated the virus in avast (put it in the chest) and was searching for assistance on why even after isolating the virus and restarting (some forums had indicated to then uninstall and reinstall Firefox, which I did), still would not launch without the crash report.
    Worked the problem and eventually installed a 5.0 version of Firefox and it launches. Only seems to have the crash report with 6.0 or higher.
    The forums had suggested that if after isolating the malware in avast or disinfecting it with MBAM (tried that too), to uninstall and then reinstall the latest version of firefox. That's when I tried the older versions. Had run a boot log scan as well and didn't see any additional problems. Just can't launch in 6.0 or higher.

  • I upgraded from 3.6.13 to Beta 4.0 and now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing.

    I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
    The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.

    Did you check your security software (firewall)?
    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
    If necessary then also see:
    * http://kb.mozillazine.org/Browser_will_not_start_up
    * http://kb.mozillazine.org/Error_loading_websites

  • Firefox will not open at all. I tried to remove it from the programs to try to reinstall it but it wont let me remove it. So I tried to download again anyways and ff still wont open. My email is alicia@*****

    Firefox will not open at all. I tried to remove it from the programs to try to reinstall it but it wont let me remove it. So I tried to download again anyways and ff still wont open. My email is alicia@****

    Did you check your security software (firewall)?
    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
    If necessary then also see:
    * http://kb.mozillazine.org/Browser_will_not_start_up
    * http://kb.mozillazine.org/Error_loading_websites

  • I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all.

    I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all. It tells me "The operation can't be completed because you don't have permission to access some of the items." Also, that "Firefox cannot be opened because of a problem." And it give a bunch of code. This is my main browser. What is happening here? My OS X is 10.6.7. Has this caused a problem?

    If you right-click on your Photoshope.exe, select Properties, there should be a Compatibility tab. There you can select Windows XP, Windows 2000, Winows 98 or 95. One of these should allow you to open Photoshop 6, unless you mean CS6.

  • Firefox will not open at all. Google Chrome main browser.

    Google Chrome my main web browser with Comcast as home page.
    Now Firefox will not open at all. What do I do. Delete Firefox and reinstall is what I think?

    Yes, i would try reinstalling Firefox first.
    A few other basic trouble shooting things you can try is this:
    Run all Windows Updates, install all needed service packs, etc.
    Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
    Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
    Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

  • Firefox will not open at all, no matter how many times I click it.

    Firefox will not open at all. I have tried troubleshooting, I have tried right clicking it and clicking "Run As Administrator", and I have tried uninstalling and reinstalling it. When i try open it, it does not come up with any error messages or anything. The loading icon appears then disappears, without firefox opening. Nothing I try opens firefox.

    You can
    1. Kill firefox.exe through the Task Manager, to open the taskmanager hit Win + R and enter taskmgr.exe in the window, hit enter, right click firefox.exe and hit "end all processes" or something similar.
    OR
    2. Boot into safe mode '''with networking''' and delete the Firefox install folder said above.
    See: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ <br>
    For Windows 8: http://www.intowindows.com/shortcut-key-to-boot-into-the-hidden-safe-mode-in-windows-8/

  • I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

    I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!

    hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!

    What laptop? What operating system? What version of Safari?

  • Firefox will not open at all. I only get the Mozilla Crash Reporter over and over.

    After updating yesterday, Firefox will not open. I repeatedly get the Mozilla Crash Reporter. I've scanned my computer for malware, I've tried to open it in safe mode (it won't), I've completely uninstalled and reinstalled Mozilla, but nothing works. Each time I reinstall, I still get the Mozilla Crash Reporter. The program will not open at all.
    I ran my crash ID. Here is the info: bp-eff196eb-ed21-45ee-83c6-e0fc42130123

    hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

  • I have a Mac running OS 10.5.8. I downloaded Firefox 4 and not the program will not open at all. I am also unable to download the previous version that was running fine. I'm using Safari to contact you.

    I have a Mac G5 running OS 10.5.8. I downloaded Firefox 4 and now the program will not open at all. I get an error message that reads --
    "You cannot open the application 'Firefox" because it is not supported on this architecture."
    I am also unable to find a link to download the previous version (3.6) that was running fine. (I'm using Safari to contact you.)

    Same proble here, although the Firefox system requirements says it is OK to have PowerPC G3 G4 or G5 ( I have G5 2GHZ)
    My solution; very simply use timemachine to restore the previous Frefox 3.x
    worked great in 3 mns

  • Firefox will not open some sites and does not function on those opened

    Firefox does not open comcast.net and fails to respond on other websites. It opens others but does not function once opened.
    == URL of affected sites ==
    http://
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

    I am an ordinary user and use FireFox on a Windows XP pro sp2 OS.
    I can open and run FireFox by a variety of methods, and do not need to have any firefox: folders, files, or shortcuts on my Desktop unless I so wish.
    I suspect you have a rather none standard installation. The quickest solution may well be to uninstall FireFox ( which you have presumably not been able to use anyway) and reinstall it. I would suggest; at least initially; you just use the standard default installation you are offered.
    You will probably find this page of use, the [http://www.mozilla-europe.org/en/firefox/3.6.13/releasenotes/ Release Notes], it includes links for downloading FireFox, and has advice and information about installing and downloading.
    I am sure you will have further questions when you try to install but click on the blue link above and look at that page and then post back again and I am sure someone will try to help you.
    I am assuming that you are already on the Internet with a browser such as Internet Explorer, and a broadband connection, or are you trying to install from a CD or something that has a FireFox install file on it. (if so what are you using, and what is the version of firefox)

Maybe you are looking for