Firefox will not open - gives an XULRunner error
I am getting the XULRunner error. I did a "clean install" of the latest version and am still getting the following error:
>XULRunner
>Error: Platform version '11.0' is not compatible with
>minVersion >= 12.0
>maxVersion <= 12.0
What do I do now?
Are you using Windows XP SP1 or SP2 ??
* IF Yes, then upgrade your Windows to SP3
* see this article -> [[Firefox no longer works with some versions of Windows XP]]
Check and tell if its working.
Similar Messages
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when this error box opens the only way to close it is to shut the firefox process
Some how I solved my problem by opening a user account and downloading Firefox 4.0 beta and installing it, I did try it, worked fine, so I did close the user account and did go back to my own account(switched user), the main page that I had problem with Firefox which would not open, I dabble click on Firefox it start working again!! I hope that solves your problem too.
firefox will not open, it gives me this cod and would not turn off, Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] id: none -
Firefox can not open some sites but no error is reported
== URL of affected sites ==
http://www.aol.comyea, that has happenend to me as well.
Well this is what has happenend to me anyway.
I will go to the apple site and enter the discussions forum, and the blue bar in the url box will jsut hang for minutes sometimes. THen the page will finally open as well as the blue bar will show up all the way.
But then i will click on say , the safari forum, and the blue bar will open just alittle, though the page will not, and ill wait anoither 2 minue and it finally open.
is this what they call, "hung up", or "hanging?"
but mine doesnt time out, i get no error message. Just th spinning ball , and sometimes no spinning ball.
lol, whoes post is this?
sorry -
Firefox will not open after new update; Error: Platform version '1.9.2.13' is not compatible
After accepting the new update I got this error message when trying to restart Firefox:
XULRunner
Error: Platform version ‘1.9.2.13’ is not compatible with
minVersion >= 1.9.2.14
maxVersion <= 1.9.2.14
I have tried:
- Opening in Safe Mode; same error
- Uninstalling, deleting remaining info in C>ProgramFiles>MozillaFirefox folder, and reinstalling.
- Updating Avast antivirus in case that was interfering.
Now when I try to start Firefox I get this message;
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
But there is nothing happening in the Windows Task Manager. Please, somebody save me from Windows Internet Explorer!!I experienced this error updating from Firefox 3.6.13 to 3.6.14 and resolved it by doing a 'clean' install' as described. It occurred again in updating from 3.6.14 to 3.6.15 and this time a clean install failed to rectify it. (Anyway, I don't want to have to go through this every time.)
Work-around: Shut down Firefox. Edit application.ini (typically "C:\Program Files\Mozilla Firefox\application.ini")
[Gecko]
MinVersion=1.9.2.15
Change to 1.9.2.13
Save. Start Firefox. Dirty? Yes. Works? Yes.
(Gecko is the forerunner or XULrunner) -
Firefox will not open give error can Windows can not find file firefox.exe
when I try to open the install program for firefox I get error Windows can not file Programs\MozillaFirefox\firefox.exe
tried to installing update to correct this no luckSounds quite weird that you can't open profile manager or launch the official Mozilla installer. Probably try to reboot, and to scan for malware?
Malware Removal Links: http://www.safer-networking.org , http://www.malwarebytes.org , http://www.spywareterminator.com , http://www.microsoft.com/security/malwareremove/default.aspx
If you can, please give more information about what was happening at the moment of the crash. Did the crash reporter start, and can you [https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report retrieve] your crash ID? -
ITunes 10.5 will not open, gives me an error message
well i recently downloaded the NEW itunes 10.5 it was working perfectly fine when i downloaded it and then now few days after it tells me this
Microsoft visual c++ runtime library
Runtime Error!
Program: C:/Program Files/iTunes/iTunes.exe
this application has requested the runtime to terminate it in an unsual way.
Please contact the applications support team for more information.
please help me! i've tried repairing it and i upgraded the quicktime as well! and repaired them both!
Windows XP Aspire oneHave you tried using msconfig to find a conflict?
http://docs.info.apple.com/article.html?artnum=302538 -
IPhoto says quit unexpectedly and will not open gives the same error over and over???
Iphoto says it quit unexpectedly and keeps repeating the msg over and over it says to reopen and it tries then gives the same msg?
i fixed the problem however i dont know how to delete my post?
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I restored my computer to earlier time and I did an other restore but to latest time and since then every time I click on Firefox short cut this window comes up with the same cod and I can not turn it off unless turn off or restart my laptop, I did delete the Firefox few times and reinstalled it but did not change anything, still I get the same cod,
Error on switching in renew:
NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref]
id: noneSome how I solved my problem by opening a user account and downloading Firefox 4.0 beta and installing it, I did try it, worked fine, so I did close the user account and did go back to my own account(switched user), the main page that I had problem with Firefox which would not open, I dabble click on Firefox it start working again!! I hope that solves your problem too.
firefox will not open, it gives me this cod and would not turn off, Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] id: none -
I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites -
I have no navigation bar ever since I closed it to gain more space on the screen. It won't re-open. Firefox will not open in safe mode, but opens immediately in normal mode with the new improper config, so I cannot reset to default config. I erased Firefox and re-installed and it still opens with the same faulty config. Why does Firefox not give me the safe mode dialog box, why can I not re-open the nav bar, and how can I do these two things, please? Firefox is currently unusable for me without a nav bar and without access to the default settings in safe mode. I cannot research the extensions I'm running since I have no nav bar to go to Tools, Add-ons, Extensions.
== This happened ==
Every time Firefox opened
== I closed the navigation bar to gain more space on the screen and I couldn't re-open it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation bar, so they have a check-mark.
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This morning, Firefox crashed. After this, when I click the Firefox icon, the hourglass appears and then nothing happens. Firefox does briefly appear in the task manager when I do this.
I tried rebooting. I tried reinstalling multiple times. (Firefox will run when I select "Launch Firefox" from the installer. Then the problem occurs again.) I tried safe mode. I have found that Firefox will work if I select Windows XP compatibility mode from the icon properties menu or if I run the program as an administrator. When I do this, Windows asks me if I want a program to be able to make changes to my computer.
I have noticed that a Windows Error Report is being generated each time Firefox will not open.A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
After upgrading to 27, firefox will not start. Saw an error message during the upgrade process.
After upgrading to 27, firefox will not start. Saw an error message during the upgrade process but cannot remember.
Tried to run firefox.exe -P but receive error message:
XML Parsing error: undefined entity
Location: chrome://mozapps/content/profile/profileSelection.xul
Line number 18, Column 1:
<dialog
^
Running on Windows XP SP3. No problem whatsoever before upgrading to 27. Sending this from Chrome as I cannot open Firefox at all.Thanks jschaer2000: after starting it once in safe mode, I closed Mozilla and tried several restarts in normal mode. So far, all worked:-)
Thank you very much again.
Still the automatic update process bothers me: it took me several days to discover the reason to the malfunction, since when I removed the problematic version from Add and Remove Programs, I didn't pay attention at first that it was another version, not v26 which I installed from my folder.
In addition, I like to save the installation files before I run new programs and if I didn't have v26 exe file, I couldn't have operated Mozilla at all. Not that it was fun to remove and install again each time v27 didn't react, but it was better than nothing, I still prefer Mozilla over its competition. -
I was told I had to upgrade Firefox to 4.0, downloaded the dmg, launched it and now Firefox will not open at all. It tells me "The operation can't be completed because you don't have permission to access some of the items." Also, that "Firefox cannot be opened because of a problem." And it give a bunch of code. This is my main browser. What is happening here? My OS X is 10.6.7. Has this caused a problem?
If you right-click on your Photoshope.exe, select Properties, there should be a Compatibility tab. There you can select Windows XP, Windows 2000, Winows 98 or 95. One of these should allow you to open Photoshop 6, unless you mean CS6.
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Firefox will not open at all, no matter how many times I click it.
Firefox will not open at all. I have tried troubleshooting, I have tried right clicking it and clicking "Run As Administrator", and I have tried uninstalling and reinstalling it. When i try open it, it does not come up with any error messages or anything. The loading icon appears then disappears, without firefox opening. Nothing I try opens firefox.
You can
1. Kill firefox.exe through the Task Manager, to open the taskmanager hit Win + R and enter taskmgr.exe in the window, hit enter, right click firefox.exe and hit "end all processes" or something similar.
OR
2. Boot into safe mode '''with networking''' and delete the Firefox install folder said above.
See: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ <br>
For Windows 8: http://www.intowindows.com/shortcut-key-to-boot-into-the-hidden-safe-mode-in-windows-8/ -
Firefox will not open on my computer
From sometime last night to today (11/18) Firefox will not open when I click on the shortcut link from my desktop. I've tried to add another profile by clicking on start/run/firefox.exe but that doesn't even work. What would be the next step?
Do any error messages display when attempting to open Firefox?<br>
In the task manager, is the <code>firefox.exe</code> process running?
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back soon.
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