Firefox will not open - I have reinstalled and used the profile manager solution. It was fine earlier today. IE working fine.

Question

I tried the suggested solutions including the 'clean install', any help would be most appreciated. I've used the Profile Manager, which is not much use when the browser won't even open to test it. I've also reinstalled twice, installed updates and restarted numerous times.
Firefox does do this on occasion, but usually sorts itself out - not this time.
Help!

Answer 1

You should check for malware or go back into regular mode and see if temorarily disabling your antivirus helps.
You can try these free programs to scan for malware, which work with your existing antivirus software:
'''Scan with all.'''
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.