Firefox will not open my previous session

Firefox 4 will not open any previous session once I shut down. I can have say 5 tabs open, close firefox, and reopen it and the session was saved. If I have those same 5 tabs open and shut down, then turn on my computer the next day, I can click on firefox, it will highlight the icon, and the highlight will disappear after about 5 seconds, and then I have to click it again, and it will open a totally new session. How do I fix this?

Make sure that you do not use [[Clear Recent History]] to clear the "Browsing History" if Firefox is closed.

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Firefox will not open with previous session. Option automatically resets to default.

I set options to: "Show my windows and tabs from last time". But, when I start Firefox, it does not save this option and reverts to the default option. I've tired disabling add-ons and refreshing Firefox, but the problem still occurs.
Troubleshoot report:
Application Basics
Name: Firefox
Version: 36.0
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
Report ID: bp-fb4e0890-4a04-4323-ab6d-9b0ef2150304
Submitted: 19 hours ago
All Crash Reports
Extensions
Name: Google Translator for Firefox
Version: 2.1.0.3m
Enabled: true
ID: [email protected]
Name: Norton Toolbar
Version: 2014.7.10.26
Enabled: true
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}
Graphics
Adapter Description: NVIDIA GeForce GTX 260
Adapter Drivers: nvd3dum nvwgf2um,nvwgf2um
Adapter RAM: 896
Device ID: 0x05e2
Direct2D Enabled: true
DirectWrite Enabled: true (7.0.6002.23200)
Driver Date: 7-2-2014
Driver Version: 9.18.13.4052
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 12603842
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 260 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20150222232811
browser.startup.homepage: http://my.myway.com/index.jsp?speedbarconfigchanged
browser.startup.homepage_override.buildID: 20150222232811
browser.startup.homepage_override.mstone: 36.0
extensions.lastAppVersion: 36.0
gfx.direct3d.last_used_feature_level_idx: 1
media.gmp-gmpopenh264.lastUpdate: 1425537886
media.gmp-gmpopenh264.version: 1.3
media.gmp-manager.lastCheck: 1425537884
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 80469
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSSSL
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSUTIL
Expected minimum version: 3.17.4
Version in use: 3.17.4
Experimental Features
---------------------

After reading several posts in the Support Forum I tried a solution. I deleted the "sessionstore-backups" folder.
Please try this: click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". Then a new window will open up. In this window look out for a folder named "sessionstore-backups", delete this folder and restart firefox afterwards.
The problem was resolved.

Firefox will not open---previously did

After installing adobe flash player update, firefox will not open.

Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
Also, if Flash is the cause of this problem, you'll probably want with talk to Adobe about it.

Firefox will not open. Hangs at "connecting" stage. Non-responsive even to process shut-down via task manager.

Starting yesterday, Firefox will not open at all. It hangs at the "connecting stage." For hours. It will not shut down even using the task manager for applications or processes, and it locks up virtually every other application. I thought I managed to save an open Word document yesterday - it looked like a slow, but normal save during the Firefox hang, but the document was empty when I restarted my computer.
Even though my machine is not pentium 4 based, I tried starting using the Windows XP/M configuration, I downloaded and re-installed (over the top of) the existing version, I verified that no Mozilla processes were running before trying to start Mozilla, and tried creating a new profile. Absolutely no success. Every time (of the dozens) I have tried to start Firefox I have had to force a hard shut-down to get out of the application. I have now unpinned Firefox from my task bar because I keep forgetting and hitting it by reflex.
I am running version 11.0 (at least that is what I just downloaded - I am not positive what I was running yesterday). My system is Windows 7 Home Premium, Intel Core i3, 2.4 gHz, 4 GB RAM, 64 bit OS.
Next option is to restore to a previous version. If that doesn't work, I will uninstall and start over from scratch.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Browser_will_not_start_up

Firefox will not open after unlocking Sempron

After upgrading to a new motherboard and unlocking Sempron processor, Firefox will not open. I have tried Firefox (safe mode) and rolled back to a previous version, but to no avail. It worked fine when I ran the Sempron 140 as a single core (even overclocked to 3.17ghz) on Biostar A785GE motherboard. I cannot find a crash ID to link to.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; (R1 1.6); Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

Maybe you restored to a version of Firefox that crashes or still have a virus problem.
(irrc some Firefox versions specifically had problems after Windows restores)
Follow up checking for malware and then try re-installing Firefox. I would also suggest you make a copy of your [[profiles|profile]] including all folders and sub files and put it somewhere safe as it may assist in restoring your bookmarks and information.
See also
*[[backing up your information]]
* [[is my firefox problem a result of malware]]
* a typical post about malware checks:<br/>[/questions/914980#answer-302372]

Simply stated, firefox no longer works for my husband. Firefox will not open when my husband is user.

As a user, firefox will open for me. As a user, firefox will not open for my husband. Yesterday McAfee had to remotely turn the McAfee firewall back on. I don't know if during this process it somehow affected firefox.

Hi DoesFirefoxRespond,
Thank you for your questions. I understand that there is an issue with accessing some bank sites. If you have already disabled Firefox add ons and have still experienced the same issue, please try the following:
# Open a Private Window and login to the bank site to see if it causes the same issue. It will not use active logins or previous history.
# [[How to clear the Firefox cache]]
Please post back with your results, we are happy to help.

I upgraded from 3.6.13 to Beta 4.0 and now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing.

I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If necessary then also see:
* http://kb.mozillazine.org/Browser_will_not_start_up
* http://kb.mozillazine.org/Error_loading_websites

Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.

Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.

See:
* http://kb.mozillazine.org/Browser_will_not_start_up

Firefox will not open ANY site. Wont work AT ALL. Nothing seems to be working.

Firefox will not open ANY site. It worked last night, but not today. I uninstalled it many times, didn't worked. It displays the screen that says "unable to connect" yet chrome and explorer both work. I have disconnected and reconnected a few times, restarted my laptop, neither of those worked either. I have also tried turning "safe mode" off after re installing firefox, but again, that did not work. I need help :(.
Although, before this, firefox was not letting me use voice recording sites or any site that let me watch television online. It would load the commercials, but not play the episode. It wouldn't even let me upload pictures to photobucket. However, it worked using chrome or explorer.

Looks like a bunch of people have this problem. Anyone got any ideas to fix this???

I have no navigation bar and firefox will not open in safe mode to reset to default config. Reinstalling doesn't work. Any help please.

I have no navigation bar ever since I closed it to gain more space on the screen. It won't re-open. Firefox will not open in safe mode, but opens immediately in normal mode with the new improper config, so I cannot reset to default config. I erased Firefox and re-installed and it still opens with the same faulty config. Why does Firefox not give me the safe mode dialog box, why can I not re-open the nav bar, and how can I do these two things, please? Firefox is currently unusable for me without a nav bar and without access to the default settings in safe mode. I cannot research the extensions I'm running since I have no nav bar to go to Tools, Add-ons, Extensions.
== This happened ==
Every time Firefox opened
== I closed the navigation bar to gain more space on the screen and I couldn't re-open it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation bar, so they have a check-mark.

Firefox will not open after attempting to upgrade to v5, sys restore didn't help

Was running 3.6 with no problems, but trying to upgrade today apparently broke it. The upgrade failed for some reason (the old .exe is still the only one in the Firefox folder & I can't find any files newer than April 2010 in there), but no matter how I try to run it, nothing happens - Firefox will not open, period. I tried reverting to last week with sys restore, scanning for malware with Malwarebytes, but still nothing happens. I'm using WinXP 5.1 media edition SP2 (yes, it's been around a few years but it works for me). I'm now using Chrome which seems to run just fine, tho I miss all my plugins.

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

Firefox will not open unless I run it in compatibility mode (Windows XP SP 3), run it as an administrator, or launch it immediately after a reinstall (the reinstall thing only works once.) How do I fix this?

This morning, Firefox crashed. After this, when I click the Firefox icon, the hourglass appears and then nothing happens. Firefox does briefly appear in the task manager when I do this.
I tried rebooting. I tried reinstalling multiple times. (Firefox will run when I select "Launch Firefox" from the installer. Then the problem occurs again.) I tried safe mode. I have found that Firefox will work if I select Windows XP compatibility mode from the icon properties menu or if I run the program as an administrator. When I do this, Windows asks me if I want a program to be able to make changes to my computer.
I have noticed that a Windows Error Report is being generated each time Firefox will not open.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Firefox will not open now - I just updated my privacy settings, and cleared cookies - what happened?

I changed the privacy settings on Firefox preferences, including clearing cookies, history and cache, and now Firefox will not open at all. It said it had to restart after one of the privacy changes, but it didn't and now won't open by the dock icon or thru applications. What happened, and how can I correct the issue to start using Firefox again? Thanks.

Hello,
Try start in Safe Mode:
*[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in safe mode]
Also see this article:
*[https://support.mozilla.org/en-US/kb/firefox-does-not-work-common-fixes Firefox does not work - Common fixes to get you back up and running]

Firefox will not open at all. I only get the Mozilla Crash Reporter over and over.

After updating yesterday, Firefox will not open. I repeatedly get the Mozilla Crash Reporter. I've scanned my computer for malware, I've tried to open it in safe mode (it won't), I've completely uninstalled and reinstalled Mozilla, but nothing works. Each time I reinstall, I still get the Mozilla Crash Reporter. The program will not open at all.
I ran my crash ID. Here is the info: bp-eff196eb-ed21-45ee-83c6-e0fc42130123

hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

I downloaded Firefox 5.0. Firefox will not open. States running offline. I have a Intel Pentium/Windows XP system.

I downloaded Firefox 5.0. Firefox will not open. States running offline. I have a Intel Pentium/Windows XP system.
This also happened when I tried to download Firefox 4.
Firefox 3.6.18 works fine

You may need to delete the Firefox program folder before (re)installing the latest Firefox.<br />
In case you still have problems after installing then check your security software.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Browser_will_not_start_up

Firefox will not open my previous session

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