Firefox will not open new windows, opens with session restore every time I use it, and won't let me open the throubleshooting tab... Why?

Whenever I try to open a new window, nothing happens. This includes clicking ctrl+N and through the drop down menu.
Also, whenever I start firefox to browse the internet, it always open with a Session Restore with the previous session listed, even though I closed all the tabs and shut it down normally without any prompts telling me about saving multiple tabs.
Finally, when I tried to troubleshoot this problem, the tab never appeared. The only options that work on the Help Menu are:
- Firefox Help (after a few clicks)
- Report Broken Web Site
- Check for Updates
- About Firefox

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
There are other things that need your attention.
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Shockwave Flash 10.0 r45
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/

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