Firefox will not open on my laptop computer,It is my designated server but will not open???? Any ides why?

Firefox will not open on my lap top

No, nothing at all happens. Once clicked the 'circle' that suggest it is loading appears (if that makes sense) but no, nothing
Many thanks.
Can you check something for me please?
Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
Now try to launch iTunes.
Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

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