Firefox will not open PDF files from my financial website, but IE will.

When I try to open reports in Fidelity, UBS, etc, the file downloads, but removes the extension so it won't open and I get the message "Unknown file type". I tried the same procedure in IE, and the files open without problem. I do not want to use IE. How do I get the files to open. This is a recent (~5 days) problem.
Thanks,
Bill

See if either of these support article help you.
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

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Adobe will not open PDF files from other programs

This is on one of the computers in our office. We use a medical records program called Sevocity. This program stores documents that we import into the electronic charts as PDF files. When we upgraded that computer from Adobe to Adobe Pro, it no longer opened the PDF documents stored there. Is this an issue with the medical program or with Adobe Pro? We already had Sevocity Support attempt to fix the problem, but they said the issue looked like it was with Adobe.
We would like to troubleshoot by re-installing AdobePro, but we want to make sure that none of our files stored to the Adobe Document Cloud. If we re-install Adobe, will those documents still be available in the online Adobe account's Document Cloud, or do we need to move those documents to the collective Creative Cloud?

Yeah, it does open from other sources like "My Documents", but sometimes it won't open the print previews in our billing system either. Communication error with secure sites and programs, maybe? I don't get an error message, though. It just displays the "processing" symbol next to the mouse for a second or two like it does when PDF's usually open, and then nothing happens. We are using Windows 7 on that computer. The other computer that runs on Windows 7 also has Adobe Pro XI, but does not experience these problems. I have also put in a ticket with Sevocity (the program that is not communicating with Adobe).
And that's a relief about the Document Cloud! We will try to re-install just in case it was something that went wrong with the initial install.

I switched to mountain lion and from Acrobat pro 9 to 10. now safari will not open pdf files. acrobat preferences says it is trying to use version9 to open and i removed version 9. any ideas?

I switched to mountain lion and from Acrobat pro 9 to 10. now safari will not open pdf files. acrobat preferences says it is trying to use version9 to open and i removed version 9. any ideas?

Make sure you have updated Acrobat X to the latest version 10.1.3. They updated the PDF plug-in in 10.1.1: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_ 10.1.1.pdf#page=4

Firefox will not open pdf files & changes the options/applications settings?

At first, with default settings, Firefox would not open pdf files & came up only with a blank screen & no file reference. Going to options/applications & changing the default to a new installation of Adobe Reader still brought up a blank screen but this time with the file ref. Oddly though, attempting to open any pdf file would then change the setting under applications back to Use Adobe Acrobat (in Firefox). But this doesn't work. So what do I need to do to get Firefox to open pdf files correctly using Adobe Reader?

See if either of these support article help you.
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

Safari will not open pdf files.

Safari will not open pdf files, instead I get a blank grey screen. How can I get a viewable and downloadable screen/file? Tried Alt/Option to view and it doesn't work either. Firefox and Chrome will not work either.

For Mac check the Safari preferences.
General to set the options for opening links from applications.
Tabs to set the other options.
Hold down the command key to open any link in a new tab.
Sorry, gave up windows several years ago.

I need to make a pdf document, made in photoshop, 'page turn' and then add it to my website. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

I need to make a pdf document, already made in photoshop, 'page turn' and then add it to my website as an e-brochure. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

Hello waitingone,
please try this (all terms are translated from my German programs to my best knowledge):
1. Did the creator of the pdf file enable the import options?
2. See import options: choose an other visibility option for your layer.
3. Let you show the import options and click into one with a black background and try these out (often a gray is selected).
4. See trimming: try the different modes there. Often works: "Media".
5. Is the pdf file (eg from Word) correctly created?
6. Is the PDF file protected? >>> no import possible.
7. If that does not help, store the pdf file in Acrobat, repair possible errors, run the PDF Optimizer before placing in InDesign.
Good luck!
Hans-Günter

Safari 5.1.7 will not open pdf files

I have Safari 5.1.7 and it will not open pdf files.
I have checked the internet plug in folder and there is no Adobe Acrobat Reader in it.
I have Adobe Acrobat reader in my Application folder.
Thankyou

Select Help ▹ Installed Plug-ins from the Safari menu bar. Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF

Reader 10.1.0 will not open PDF files

Hi
Reader 10.1.0 will not open PDF files in windows 7 64 bit using IE9
However it open using firefox?
Is it my settings ?
Is this version not compatible with IE9 ???
Please advise
Thanks
Perry

I am able to open PDF in IE9 on win 7 64 bit machine using Reader 10.1
Additionally,as per system requirements mentioned in Reader 10.1 download page (http://www.adobe.com/support/downloads/detail.jsp?ftpID=5138),Reader 10.1 is compatible with IE9.
What error message do you encounter when you try to open PDF in IE9?

Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?

Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?

iMac G4, Mac OS X (10.4.9)
Make sure you have the latest Adobe Reader installed for your OS.
http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
Did you try using Preview. If you control click on the PDF on your desktop you can use the "open with" option.

Photoshop CS5 will not open raw files from Nikon D810. What do I need?

Photoshop CS5 (bought in 2011) will not open raw files from Nikon D810 (bought in 2014). Is there a patch? Is there something I can do?

YAY!!! Success. Thanks Jim. I have the raw file for this image. ABC OPEN: Dancing water spouts in severe weather I'm such a noob, I hadn't even set up the correct date on the camera.
ABC OPEN: Dancing water spouts in severe weatherFran McFadzen captures a once in a lifetime photo of two dancing water spouts near Rockhampton.
View on open.abc.net.au
Preview by Yahoo
From: JimHess <[email protected]>
To: Fran McFadzen <[email protected]>
Sent: Monday, 26 January 2015, 10:20
Subject: Photoshop CS5 will not open raw files from Nikon D810. What do I need?
Photoshop CS5 will not open raw files from Nikon D810. What do I need?
created by JimHess in Adobe Camera Raw - View the full discussionThank camera requires Camera Raw 8.6 which isn't compatible with Photoshop CS5. But you can download DNG converter 8.6 or newer and create digital negative (DNG) copies that will be compatible with Photoshop CS5. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7130665#7130665 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7130665#7130665 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Camera Raw by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Iv just installed cs6 and it will not open raw files from canon 5d111?

iv just installed cs6 it will not open cr2 files from my canon 5d111 ?

update your adobe camera raw files.
windows: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows
mac: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Macintosh

Safari will not open pdf files. Newest version of Adobe Reader installed

Safari will not open pdf files. I have the newest version of Adobe Reader.

Plug-ins enabled?
Safari > Preferences > Security > Web content:
Enable plug-ins

I have a brand new MacBookProo and I can not open PDF files from my desktop. Can anyone help me with this please?

I have a brand new MacBookProo and I can not open PDF files from my desktop. Can anyone help me with this please?

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273

What can I do to rectify the situation in which Firefox will not open pdf files in the browser, even though I have already used all the help suggestions to no avail?

I have tried everything Mozilla has suggested. Still when I click on a pdf, I get the message that the browser cannot open a pdf. I have gone through the help protocol, and it does not work.
I have uninstalled Firefox and reinstalled it, and still not able to open pdf files within the browser.
What else do I do, except go to IE or Chrome and just leave Firefox completely???

A possible cause is the presence of a PDF plugin from an older Adobe Reader plugin in the plugins folder in the Firefox program folder.
See [[Troubleshooting plugins]]
See also:<br />
http://kb2.adobe.com/cps/405/kb405461.html - The Adobe Acrobat/Reader cannot be used to view PDF files in a browser<br />
http://kb2.adobe.com/cps/836/cpsid_83688.html - I can’t view a PDF document in my web browser<br />

Why will Firefox 3.6.3 not open Quicktime files from the Apple Website on a Mac OS X 10.6.3?

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== URL of affected sites ==
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Hello superdavis78, try in [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac profile folder] to delete the [http://kb.mozillazine.org/Profiles.ini_file profiles.ini] file to force Firefox to create a new default profile.
see also: [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#os=mac&browser=fx19 Recovering important data from an old profile]
[http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Transferring data to a new profile - Firefox]
thank you

Firefox will not open PDF files from my financial website, but IE will.

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