Firefox will not open st george bank logon window

Firefox will not open the St George logon window. It has for morre than 5 years but in the last 48 hours it has stopped. IE and Crome still do. We have cached web content, opened Firefox in safe mode, uninstalled and reinstalled Firefox 6 times and tried many ideas other people have suggested in the online forum - seems we are not an isolated case! We are using Firefox version 19 and just about ready to uninstall it for the last time out of sheer frustration. I

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Press and hold Shift and left-click the Reload button.
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Error_loading_websites
*http://kb.mozillazine.org/Websites_look_wrong

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