Firefox will not open up. It gives me the choice to reset firefox or open safe mode. reset firefox does nothing and safe mode just continues to load .

When it is in safe mode the wheel just spins and nothing happens. When reset firefox is selected nothing happens. I have erased firefox and redownloaded it many times and the same thing occurs.

Can you bring up the Profile Manager to create a new profile?
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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Just updated to the latest Firefox and now my MSN email will not function. I can see the titles as normal but cannot open individual emails

Just updated Firefox. Now I cannot open msn emails. Email titles appear as normal but will not open.

Hello ebarrow
If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:
1. Download with your safari a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Firefox will not close any way I try... I have to open taskmanager and end prog... any idea how to fix this or what could cause this issue?

I am using version 3.0.19 and have been for some time. This problem has just occured in the last couple of weeks and I can't figure it out. I have updated my addons, scanned for malware, etc etc but no luck. If I have 2 windows open at the same time it will close one but refuses to aknowledge any request to close the final window open... and yes this happens when I only have had one open. It's driving me crazy as it's soooo annoying to have to open taskmanager everytime I want to shut it down. Any help would be REALLY appreciated as I can't be the only one who has had this problem.... but please don't suggest I update to the newer version until I have this issue fixed as it will not let me simply update and I will have to overwrite my whole setup (which I'm not ready to part with yet)
THANK YOU in advance for ANY suggestions!
elc

Hi Tulips 14,
If you are having reoccuring Error 21 notices when trying to restore your iPhone, you may find the following article helpful, in particular the "Check for Hardware Issues" portion:
Apple Support: Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Regards,
- Brenden

Firefox, recently, will not open links in Outlook and after I close Outlook, Firefox will not start again until I reboot the computer.

Firefox IS my default browser. I have tried reloading Firefox from scratch, and Outlook from scratch. I have been using Firefox for years. Only similar previous problem was that link would try to open inI.E., fail, then would open successfully in Firefox.
== This happened ==
Every time Firefox opened
== Can't remember any change that occurred simultaneously.

Hello friend, i have a suggestion:
Sometimes my Firefox closes and the same thing happens... So I close the process, on the Task Manager (famous ctrl + alt + del on Windows) and start Firefox again. Try it!:D
[]'s

Firefox will not download attachments in hotmail on the web app

On hotmail, attachments will not open through the web app. It works on internet explorer but not firefox. I cleared the cache and cookies already and I use microsoft security essentials.
Thank you!

tried this, but to no avail! thanks anyway

Firefox will not start. When I click the icon there is no hour glass.

It will not go to the internet at all. Version 3.6.3 on Vista. Yesterday I was able to access the internet but there was a problem loading a page. Today when the icon is clicked nothing happens.
== This happened ==
Every time Firefox opened
== 5-6-2010

Hi Iekard.
Press CTRL+SHIFT+ESC to see if the firefox.exe process is running. If it is, terminate it and try to run Firefox again.
If that doesn't help, try running Firefox in safe mode. If it works like that, maybe it'll work again in normal mode.

My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591

Firefox will not run for mulitple instances of the SAME user account on Windows Multipoint Server 2011

We have an HP MS6200 MulitSeat PC
It is running Microsoft Windows MultiPoint Server 2011 (which appears to be a tweaked version of Windows 7)
It is set up in a computer lab, and students log in using their shared room account - ie multiple instances of the same user accounts are running on the PC at the same time.
The first student to run Firefox can work with it without problem.
However when another student tries to start firefox they get the following message:
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Thanks for the quick reply.
I managed to get this to work by using:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -profile "%temp%\ffprof" -no-remote
This works because Windows assigns a different temp location for each instance of a user
Thanks for your help

Firefox will not work on this computer despite the fact that it has worked fine for the last year...

latest version has been added ... does not fire up...
using windows 7 service pack 1

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

My firefox will not let me go to facebook, google search or youtube. been this way for about six weeks. have uninstalled and reinstalled to no avail. any ideas?

I still cannot get to Google to search. This problem exists and has NOT been fixed.
I still cannot get to Facebook. This problem exists and has NOT been fixed.
I still cannot get to YouTube. This problem exists and has NOT been fixed.
I still cannot use Firefox with confidence. At first the problem showed up as invalid security certificates at each and every site I tried to go to, even the Mozilla site for support. I had the Geek squad to work on my laptop and they determined that it had been infected by ad ware with a virus that was redirecting every site that I was going to. to their site, and that was the source of the invalid certificates.
But even after they removed the ad ware, I still have the issues with Firefox. I have been a Firefox user since the days of Netscape 1.0. It has always been my preferred browser. I hope the issues can be resolved.
I have just reinstalled Firefox in an attempt to use it for the problems listed above. This has not helped.
Any suggestions?

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
*https://support.mozilla.org/kb/Secure+Connection+Failed
You can check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox will not launch - when i double-click the icon it does nothing. But when I go to the task manager in Windows it shows that Firefox is an active process.

**Running Windows Vista 6.0 SP1 with Firefox 6.0.2

See:
*http://kb.mozillazine.org/Browser_will_not_start_up
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls

Firefox will not work with Rabbit TV on the Golf Channel

2 months ago I purchased Rabbit TV and eliminated TV service through a cable provider.
I then went to the Golf Channel to watch live streaming golf.
I would not work with Firefox.
It left me with no option but to go back to MS Explorer, which works just fine.
I do not like Explorer but have not choice.
Have you corrected the issue?

Do the other channels work, just not golf?
Please check your plugins and see whether you have the following:
* Microsoft Windows Media Player Firefox Plugin 1.0.0.8
* Shockwave Flash 11.7.700.202
* Silverlight Plug-In 5.1.20125.0
You can check those here:
orange Firefox button (or Tools menu) > Add-ons > Plugins category
http://support.rabbittvgo.com/KB/a3/system-requirements.aspx

Firefox will not download. I click on the download button and I get no response.

I'm running windows XP

Try to download the latest Firefox release for all Operating Systems and languages from this page:
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html

I just tried to update my iphone 4 to the 5.01. My iphone backed up and started update but now its stuck in recovery mode and will not restore. It gives me an error message of 1, but I have tried everything on troubleshoot list and still wont work!!!!

I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!

http://support.apple.com/kb/TS3694#error1

After rebooting following an update firefox will not open how do I fix this?

I clicked on a firefox update window that led to me rebooting my laptop. After rebooting I cannot get firefox to open no matter what I do.I even uninstalled it then re-installed it. It simply will not open.I click on icon in desktop get the little circle thing for about 10 seconds fans speed up then circle stops and fans go quite and nothing. I've tried everything I can think of but firefox will not open

Have you also asked in the Adobe forums? To have people read your post, best not to include long crash reports until asked to do so.

Firefox will not open up. It gives me the choice to reset firefox or open safe mode. reset firefox does nothing and safe mode just continues to load .

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