Firefox will not quit. I use a Mac Book

Firefox will not quit.

What is the wording of the message you get?  Your use of the word "qualify" hints that you might be trying to activate an upgrade version and it is asking you to provide the name and serial number for the older product that qualifies you to use the upgrade.

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    Firefox will not let me use the mouse to click on a product so i am having to use the tab key. Please help me to be able to use my mouse to click the box.

    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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    The address bar in firefox will not let me use down arrow in menu boxes or in the url bar. Usually if I click on the down arrow in the url bar, my most common websites pop up... now it won't show me them...
    It is also happening in any website I use via Fire fox. I don't have this problem with windows or Internet Explorer. Even the down arrow box below this.. asking "this happened" won't let me see the choices.. it just flashes by.

    Make sure that the Location Bar is not set to "Nothing": Tools > Options > Privacy > Location Bar: When using the location bar, suggest: History,Bookmarks,History and Bookmarks
    See [[Smart Location Bar]]

  • System Preferences will not quit even using force quit

    My iMac recently froze completely, tried rebooting from recovery but that itself says it has problems and needs repairing, System Preferences is open at all time and will not quit, even using force quit!

    Post a screen shot of the message that says it needs repairing.

  • Firefox will not quit when closed.

    I have two problems with Firefox. It "hangs up" after a couple of minutes and will not quit and when I go to restart my computer, I now have to manually close some windows to get the computer to restart.
    I was on Firefox 3 something and Firefox would go along nicely for about 10 minutes and then hang. The computer wasn't frozen - it just hung and you couldn't go to any other pages or connect to any other links.
    I upgraded to Firefox 7. Same problem. I upgraded to the latest version of Flash player. Same problem. I uninstalled the latest version of Flash player, reinstalled the earlier version, and then gave up when nothing changed and reinstalled the latest version again. That's the first problem.
    The other problem is that when the Foxfire window hangs and you close it down, Forefox is still running in the background and nothing, I mean nothing, not the Task Manager, but nothing will close it except rebooting the computer. If you restart, you get window that says nsAppShell:Event W... and you have to manually close that window to restart your computer and it takes for freaking ever.
    I have done everything I can think of and everything that has been suggested, as far as I know. I have uninstalled Firefox 7 and reinstalled it again. I have deleted the parent.lock file (yes, I remembered to delete it when I reinstalled FF7 again). I have checked every extension and plugin I have. I don't have many, but I did check them all. Doesn't matter whether they're disabled or not, Firefox still hangs up, although sometimes I get the nsAppShell window again and sometimes I don't. If I disable one plugin, I will not get the nsAppShell, but then the next time with everything else the same and that plugin still disabled, I will get it again. Now I'm getting a window about fonts that needs to be manually closed before I can restart the computer.
    I'm at the end of my rope. I love Firefox, but tomorrow for the first time in 6 years, I'm going to another browser because I need to be able to use my computer. You guys have no idea how absolutely frustrating this is. I'm having to use IE right now and I hate IE. But if I can't use Firefox, what else can I do?
    By the way, my computer worked fine all day yesterday. Last night there were some Microsoft updates that went in automatically when I shut down. Maybe it's those? But there is one other thing I saw and that was that Grease Monkey was updated today. Now I disabled Grease Monkey and still got the nsAppShell window and Firefox still hung up. So I uninstalled and reinstalled that too, and it still didn't make a difference either way. But maybe it has something to do with it, although I wouldn't know how to fix it if disabling Grease Monkey won't fix the problem.
    OK, post script: I closed Firefox down about an hour ago or more ago and couldn't get it to quit again. I decided to not restart the computer again, so I just left it go and went to IE. I just now, for a lark, tried to restart Firefox and it did restart, but it's taken an hour to do that. I went to another page and it hung up again. So I don't know, but I have to be able to be able to use my computer and right now that's impossible using FIrefox.

    OK, I think I have this solved. After reading my post over, I decided to rethink the problem. First thing I did was download Chrome and I tried using that and IE again and surprise! I was having the same problem on those browsers as well. So now we know it wasn't Firefox. I then figured maybe a slow computer meant a virus, so I ran scans. I've had both Avast and IOBit for months now and I've never had a problem with either of them before. Then I downloaded Malwarebytes and ran a third scan. They all picked some stuff up, but nothing serious. Then I tried disabling all the antivirus stuff and that didn't solve anything. But then I decided to keep Malwarebytes and I uninstalled IOBit Security and whammo - problem solved.
    I have no idea why out of the blue IOBit would be causing a problem like this so if someone knows, please let me in on the secret. Additionally, IE was working fairly well last night but not this morning. I also don't know why removing IOBit would take care of the nsAppShell issue, because supposedly, that's related to Firefox plug ins. And one more thing...when Comcast hooked my neighbor up to cable, they did it by putting a splitter on my line. They were messing about with the lines yesterday before I got on my computer last night trying to decide how to rerun them and today they did that, taking the splitter off my line and giving my neighbor his own line. That was finished about 30 minutes before I uninstalled IOBit. So....who knows?
    But I ain't about to look a gift horse in the mouth. I have my Firefox back and I am so sorry for bad mouthing you last night - I love you, Firefox!

  • My new iPod Classic will not sync with my new Mac Book. My iPhone 5 does, so does 2nd gen. iPod touch. Apple Store cannot figure it out. Tried different Classics on different Macs, same thing. iTunes update issue ?

    The iPod Classic I bought a month ago is not synching with my new Mac Book I bought 3 weeks ago. All the software was immediately updated. My iPhone 5 synchs fine, and so does my 2nd generaton iPod Touch. The original computer I synched all of these devices on was my HP latop. I bought my Mac and Classic to the Apple Store for a 'Genius Appt' and they could not figure out what the problem is. The connected my Classic to another computer and the same thing happens. It says device is not recognized. They also took other iPod Classics and connected them to my Mac and other Macs. The same thing was happening. They took notes and said it probably is an iTunes update issue.
    I can manually drag songs into my Classic but I lost all playlists because it cannot be backed up as well and they had to restore it. For now I am holding on to it but it's usless to me if I cannot use it the way I liked too. I used it for the gym and bike riding and my last iPod battery died after 6 years. A charge would last 45 miutes. I love the Classic for what I use it for but it's a $275 brick to me now. At least the renewed by receipt so I can get a full refund.
    Is anyone else seeing this issue ? The Apple Store employee said he saw a first generation iPad havng the same issue. As of now the Support Dest is unaware of this. As much as I love my new Mac I am disappointed I cannot sync my new Classic to it. Total bummer.
    Any help would be apprecated.

    By the way, I totally restored everything. It was ok. It starts to 'unrecognize' my iPod Classic when it comes to synching with iPhoto. After this happened all the menus disappeared from my iPod (music, Podcasts, movies synched fine). It seems to be a problem when synching with iPhoto. It was the same thing before.

  • Firefox will not quit asking for Kerberos identity

    Trying to join Active Directory. Went to System Prefs/Accounts/Login Options and clicked the join button. Entered in the server name and clicked ok. Got to where it ask for ad admin user and password. Entered in wrong info and never got any further. Canceled my way back out.
    So now when I open Firefox 3.6.6 it will give me a window "Firefox requires that you type your Kerberos indentity" and has one field as a blank dropdown. The continue button is grayed out.
    This pops up over and over and will not stop. Web pages will load in between the cancels when the message is not on screen.
    I've deleted the Firefox user folder, reinstalled the app with no change.
    What is it seeing that makes it want to know this identity and what do I need to do so things are back to normal?
    Thanks for any suggestions,
    John

    Hi
    Quit all open applications launch Terminal (/Applications/Utilities) and issue these commands:
    sudo rm -R -v /Library/Preferences/DirectoryService
    sudo rm -R -v /Library/Preferences/edu.mit.kerberos
    sudo reboot h now
    After the restart and on successful login, amend your Date & Time Preference Pane to reflect the local NTP Server. It's IP address will do. Now try again.
    Tony

  • Firefox will not print pages on my MAC 0s-x - why?

    I have been waiting and waiting for an answer, a suggestion, anything - I have asked this question 5 times now on this help section and NEVER do I get any solution - this must be an easy fix, but please firefox, answer it for me!
    MY MAC (several printers tried) prints BLANKS from firefox and I have not been able to fix it now for 3 years - I had preferred using this browser, I am about to abandon it for good

    Firefox 4 requires at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/4.0/system-requirements/
    For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
    * http://www.floodgap.com/software/tenfourfox/
    Firefox 3.6.x can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html

  • My buddy tried to help me install windows 8 on my new mac book and all he did was put the disc in and now it will not come out and my mac book will not turn off

    I cannot get the windows 8 disc out of my mac book pro

    Force eject a stuck cd/dvd
    First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
    If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
    Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
    If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
    Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
    Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
    Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
    Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
    If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
    Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

  • HT1296 my iphone 4 will not sync with my new mac book air. It says that syncing failed to start. Any suggestions?

    My iphone 4 will not sync with my new macbook air. It says that syncing refused to start. Any suggestions?  FYI - all my apps and software are updated.
    Thanks,
    Jodi

    Close iTunes. On your phone, double tap the Home button to bring up the multi-tasking bar, tap & hold any app until they all start to wiggle & a red minus sign appears. Tap the red minus sign to remove every app shown. Tap Home button when finished. Re-start your Mac, launch iTunes, connect your phone. See if things work now.

  • The new software lion will not install on my new mac book pro

    the new lion software will not install after i downladed it and pressed install it says that the software could not be verified. it may have been corrupted or tampered with during downloading.

    You'll have to download it again...
    http://osxdaily.com/2011/08/02/re-download-mac-os-x-lion-from-app-store/

  • I recently updated to Mac OS 10.6.5 so Firefox will not quit (unless forced to quit), and I get the following error message. "The application Firefox.app can't be opened -600." Same problem with Safari, Google Earth, I-Tunes, and Adobe Acrobat Reader.

    I have to actually force quit these applications for this to work. How do I fix this. I also upgraded to Firefox 3.6.13.

    Hi there,
    You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
    You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
    Thanks, let me know if the update helps,
    Nathan

  • Firefox will not quit on mac os x

    Hi I'm using macbook with mac os X 10.6.4 installed.
    Whenever i'm trying to quit the Firefox application, it never quits even if I wait few hours. I always have to forse quit it.
    Please help.
    Thank you in advance.
    David.

    Hi JrTrainerd,
    Do you have any other Adobe software installed on your machine. Please enable root account and try to launch Dreamweaver: http://support.apple.com/kb/ht1528 and let us know if still the same issue.
    Regards,
    Romit Sinha

  • Firefox will not remember to use Reader for PDF downloads

    When using Gmail, I have an email with PDF attachments. For each PDF attachment, there are 3 options: Use the built-in reader, download, or copy to Google Drive. When I select download, the popup says "You have chosen to open:..." and then offers two selections: "Open with" and "Save File". Previously, the "Open with" option would remember that I wanted to use Reader with PDF file. It will no longer does that. I have to browse and find Reader each time, even though I've clicked "Do this automatically". Each time I do browse to Reader, it will use it. It simply won't remember to use Reader the next time. Under Options-Application, it does say that for PDF files, it should "Use Adobe Reader". I have reinstalled Firefox, along with making sure the profile folders in my application data were deleted, so this is a clean version.

    Oh boy....turns out it is OK, it's just not obvious.
    Even though the download pop-up lists no application next to "Open with" (which I'm pretty sure it used to), it WILL use Reader when I click the OK button.
    Another odd thing: When the popup window is not active, as if when I'm using the Snipping Tool to get a snapshot, the OK button is grayed out (that sure doesn't help when trying to get help from you guys), but when it is active, it is not grayed out and is the default button.

  • Firefox will not let me use any version over 3.5.14 it does not access any other web sites if I use any other version of firefox?

    If I update firefox to the new version 18 and then try to use any websites that don't have anything to do with firefox it says "Problem loading screen" and it does the same with any version past 3.5.14 exept if I update to version 3.6.24 then all the screens are just white and at the bottom it says "Updating Add: Codec-V".
    So basically I'm stuck in a old version of firefox and I can't get out/

    Please update to Firefox 18.0.1, then reset Firefox [[Reset Firefox – easily fix most problems]]
    Then read [[Server Not Found - Troubleshoot connection problems]]
    and [[Firefox can't load websites but other browsers can]]

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