Firefox will NOT start, deleting and reinstalling will start as last step but once Firefox is closed it will NOT restart.

Both browsers (Firefox 21 & IE) installed on my 64-bit Widows XP desktop refuse to start either from clicking the desktop icon, the start bar menu, or the executables themselves. What does happen is that all icons disappear from the screen for some 15-30 seconds, then the icons are returned to the screen, and the last informative message displayed from the system tray at start up is repeated.
Deleting Firefox and reinstalling will start the browser as the last step, but when the new copy is closed it will not start. Also just rerunning the installation download without deleting Firefox will "Upgrade" and start as a last step but when the new copy is closed it can not be restarted. Running restore on the new copy has on apparent effect on the ultimate inability to restart after closing.
I only tried the IE browser after being unable to start Firefox (its ordinarily only used by the MS update procedure) and have not investigated either reinstalling or repairing it.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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I seem to have caought some kind of virus. Firefox says it cannot find the server for whatever site I have designated. I deleted and reinstalled to fix any corrupt files but the problem persists. Firefox simply does not work.

It will only open the firefox opening window, nothing else. If I put in my home page, Yahoo, it says it can't find the server. Same for any other URL. I fully deleted Firefox, including the FireFox folder in applications, and reinstalled to no avail.

{Ctrl + P} and select your printer in the Printer - Name box near the top of that window.
http://kb.mozillazine.org/Problems_printing_web_pages

My itunes will not work at all. i have deleted and reinstalled in over ten times, i have ended the process, i have reinstalled quicktime i few times, i have deleted many folders. What else can i do? Please help:(

My itunes will not work at all. i have deleted and reinstalled in over ten times, i have ended the process, i have reinstalled quicktime i few times, i have deleted many folders such as TEMP, itunes helper et What else can i do? Please help:(

Now it sometimes keeps coming up and working but once i plug an ipod in it freezes my whole computer up and no i dont get any response from itunes at all

I deleted and reinstalled HP Solution Center. It was working great and now it will not open.

HP Photosmart C8180. HP Solution Center
Windows Vista 64 bit
HP Solution Center will NOT OPEN
HP Photosmart Essential does open and works fine
I deleted and reinstalled from website Full Version of software to change from USB to Wireless connection,
Solution Center worked great using USB before this change.
Printer will print from MS Office and Web, but cannot open Solution Center to select Scan settings etc.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

TS1702 I purchased tiger eye: curse of the riddle box HD, full game. Received receipt for purchase from itunes store. Game will not unlock. All done on iPad . I deleted and reinstalled , no help

I purchased a game from iTunes Store thru Big Fish ad. Received receipt for full game. Game will not unlock. Says no purchase recorded. I have deleted and reinstalled. No help. Having serious reservations about buying another game for my IPad from Big Fish.

For customer service issues, go here...
https://expresslane.apple.com/Issues.action

TS1702 Newsstand will not let me make in-app purchases. Any ideas ? Already deleted and reinstalled magazine app . (Maxim) new issues will not download, already checked settings .

Newstand will not let me make in-app purchases. Any ideas ? Already deleted and reinstalled magazine app . (Maxim) new issues will not download, already checked settings .

Have restrictions been enabled?
Is it possible that in app purchases have been restricted? Also is it possible that there could be restrictions in place regarding content? Could ratings be in place for the magazines?

I have screwed up a bunch of settings etc. on macbook pro running preinstalled lion. I think I should is to wipe the computer and reinstall to start over again. I will loose nothing of importance except a few passwords. Is this wise? How do I do it?

I have screwed up a bunch of settings, folders, photos, etc on my macbook pro running factory installed Lion. To get everything straightened out, I was thinking I should do a delete and reinstall and just start over like it was a brand new computer. I will only loose some usermane and password info and my history and cookies. There is nothing else on the computer that is not on another device somewhere. Does this sound like the right thing to do? I cannot seem to find ways to correct the problems indivdually, though I am sure they are there. If so, how do I do it? My computer did not come with any type of disc, I do not believe. Thanks in advance for anyone's help!

Yes, that sounds reasonable.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list.
      Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
        and set the Zero Data option to one-pass. Click on the Erase button and wait until the process
      has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Apple iOS is ****.... I just update my apps then for some reason is stop and can't use it.. If you delete and reinstall your apps profile will be lost..

Apple iOS is ****.... I just update my apps then for some reason is stop and can't use it.. If you delete and reinstall your apps profile will be lost....
There's no rollback in the application if you encountered failed during the installation.. The application profile will be lost... ****....

Try update the app using iTune (computer) and sync to iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/47e895d853a70f226f0 e254ed8bca59f.jpg

Just installed Firefox, and the page won't load. It says unable to connect. Already deleted and reinstalled and followed some tips on the website. It's still not working? Help.

I downloaded Firefox 4 on another laptop without issue (it has windows 7). I downloaded it again on another computer (a lil older with Windows Vista) and it wouldn't open from the very beginning. I fixed the firewall as stated in the help section. I also updated the internet connection settings as stated in the help section. I also deleted and reinstalled it twice, but nothing still works. :-(

Did you ever fix this, because I am having the same problem

Why won't Firefox suddenly won't display SoundSlides files -- new and ones displayed in the past? I've cleared history, cookies, etc. Also deleted and reinstall

Firefox will no longer display our university news website news.wsu.edu correctly, AND it will no longer display SoundSlides files that we have posted. See our front page at news.wsu.edu as well as SoundSlides example at http://news.wsu.edu/pages/publications.asp?Action=Detail&PublicationID=32021&TypeID=1
Have tried deleting and reinstalling Firefox. Deleting all history, cookies, etc.

It works ok for me but then I am not using Flash 11.3 on Windows.
I can see http://news.wsu.edu/ ok
When I try http://news.wsu.edu/pages/publications.asp?Action=Detail&PublicationID=32021&TypeID=1. I get a mainly blank page with an error message
Microsoft OLE DB Provider for SQL Server error '80040e07' <br/>
Error converting data type char to int. <br/>
/Includes/SiteIncludes.asp, line 30
Possibly the link is not quite correct. (trailing dot ?)
Selecting a "sound slide" does however work ok for me I get a slide show with very loud music.
* e.g. [http://news.wsu.edu/pages/publications.asp?Action=Detail&PublicationID=32021&TypeID=1]
* screenshot attached
'''It appears it works for me. Possibly you have a problem because of Flash Player 11.3 use. You may find it works if you downgrade to FlashPlayer 11.2 or 10.3''' There have been known issues with FlashPlayer on Windows Firefox systems. Developers from Flash & Firefox have been working on the problem, but despite new updates to both FlashPlayer and Firefox in recent days, problems may still be occurring.
Note also there is a related but separate problem on some systems with RealPlayer. If you have Real Player installed please say so, and especially mention if that includes video download or recording options.
<u>The current standard response to the Flash Player 11.3 (Windows Firefoz) problem is as follows, (but advice may change over the next few days):</u>
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!
This is the sort of thing that your own IT department may well be able to help offer advice on, and if it is the problem I suspect, then it is likely to impact on many site users.
They may also be interested in the possibility of deploying Firefox ESR for themselves and students.
*The IT department may ask in the Enterprise Working Group Mailing List:
** https://mail.mozilla.org/listinfo/enterprise
* more info at http://www.mozilla.org/en-US/firefox/organizations/

I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help

I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help

I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.

HELP! I tunes wouldn't update so I tried to delete and reinstall. I keep getting a message stating the installation source for this product is not available. Verify that the source exists and that you can access it. please help!!

Help! Itunes wouldn't update so I tried to delet and reinstall. I keep getting a message: The instillation source for this product is not available. Verify that the source exists and that you can access it. I also get this message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below. Help I have no idea what that means or how to fix it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

One of my applications does not open. how can i delete and reinstall, one of my applications does not open. how can i delete and reinstall

One of my applications does not open. how can i delete and reinstall it?

Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

My itunes is not working correctly. can i delete and reinstall without losing my music

My itunes is not working correctly. can i delete and reinstall without losing music?

Hi there,
You may find the article below helpful.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
-Griff W.

I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive:Please wait... If this message is not eventually replaced by the proper contents of the do

I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

Firefox will NOT start, deleting and reinstalling will start as last step but once Firefox is closed it will NOT restart.

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