Firefox will not start. Have error message "Failed (unknown reason)". Now I cannot get to the Internet
I was browsing and was asked if I wanted to update Firefox. I clicked yes. Thought it loaded, but now I cannot get to the internet at all. Now when I attempt to open Firefox and click on HELP, it gives me a Downloading Firefox 3.6.7 - but it will not connect.
== This happened ==
Just once or twice
== I was attempting to load upgrades to 3.6.7 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
See "Firefox connection settings":
* https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can
Similar Messages
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I have a version Adobe pro 7.1, my old computer hard drive failed, tried to install on my Windows 8.1, will not start up get error message? any solutions? It worked perfectly fine on my old computer which was windows 7.0
Hey,
I am sorry but Acrobat 7 is not at all compatible with Windows 8. For this, you will need to upgrade your Adobe Acrobat version.
For better understanding, please refer this kb file:
Compatible web browsers and PDFMaker applications
Regards,
Anubha -
Firefox will not start, have repeatedly reloaded it form your site, on my XP (SP£) PC?
Desktop icon / exe file will not start Firefox. Have repeatedly downloaded it & works for a short time & then fails. Also experiencing screen freezing, having to restart PC - are these connected?
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
After upgrading to firefox 9.0, will not start. Error message says MOZCRT19.dll is missing.
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Can be caused by having Virtualization enabled in ZoneAlarm Extreme Security.
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Firefox does not start. constant error message: firefox.exe-bad image
The complete error message: The application or DLL C:\Program Files\Mozilla Firefox\xul.dll is not a valid Windows image. Please check this against your installation diskette. What doe this message mean? How can this problem be fixed?
You can try to disable hardware acceleration in Firefox if you can start Firefox in Safe Mode.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) -
Webroot identified ssl3.dll as a threat and deleted it. Now I can not start Firefox, nor can I copy ssl3.dll into the Firefox Program file. I tried uninstalling Firefox and reinstalling it, but it always shows as an upgrade and does not seem to add ssl3.dll. HELP?
1. Open Webroot
2. Click on PC Security
3. Click on the Quarantine tab
4. Select ssl3.dd
5. Click restore -
After a crash on my iMac, I reloaded iWork 08 from my disk. All the documents I created in this ap will no longer open. Message says I need a newer version of Pages to open this document. I can find nothing on this problem in apple support.
It sounds as you have had iWork09 on your computer. Check that you don't have a iWork09 CD.
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For the last 2 days I have had a problem with Firefox. When I start it, one or two pages will open, sometimes 3 or 4, but then if I try to open any more tabs it will just get stuck connecting to it and never go to the page. Once it starts this infinite-connection process, the pages previously opened do not work anymore either. If you try to navigate in them, they will respond the same way. I have tried connecting in IE, and it works. I did upgrade to Firefox 6 yesterday, but I was having the problem before that (which is why I tried upgrading).
I have tried all of the options in that first link you showed and none worked. I also configured my firewall (Windows Firewall) and ensured firefox was in the "Allow" list, which it was. I still have the issue.
I did notice something interesting though. When I first checked the firewall, Mozilla firefox wasn't on the list at all. I had to manually add it and then made sure it was allowed to connect to the internet. Even after I uninstalled and reinstalled firefox, I never got one of those windows notifications asking me if I wanted to add a rule for firefox. Checking the firewall settings again, firefox was still absent. I don't think it matters, firefox doesn't work with no rules at all in the firewall, or if I manually add the rule and allow firefox to connect.
Any other thoughts?
Thanks in advance for your help -
Photoshop CS4 Trial Will not start. Error message will pop up saying ...
"Some of the application components are missing from the Application directory, Please reinstall the application."
-CS4 Photoshop
-Vista Home Premium
-HP
I've been at this for days, I've uninstalled, reinstalled, clean scripted, everything i could think of. I have no luck with anything! What is strange is that Bridge will still work, but just Photoshop alone won't.
If anyone could help .. in anyway at all, it would be greatly appreciated!Bridge is not tied to any restrictions in terms of activation or requiring specific components to be in place, hence it almost always works. Do you correctly run the install with administrative privileges?
Mylenium -
Firefox will not start, have to reinstall firefox
only happened to me after i switch to comcast and use norton anti virus.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
Firefox will not start, after reboot.
For a few months now Firefox will not start after I reboot my computer. In order to get it to start I click the exe then must go into task manager kill it, click the exe again, kill it again then, from there it will typically start, but sometimes it may take one or two more trys. When clicking the exe firefox will appear in the task manager under processes but will will start with ~7% CPU usage, then quickly drop to zero every time until it does actually open and start. I have ran a full system recovery and started anew after reinstalling mozilla several times failed to fix the problem. I run virus and spyware checks often and come up clean, and also run Chrome as a default browser.
== This happened ==
A few times a week
== Around the time 3.5 was releasedHello Tom.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author. -
Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] -
After upgrading to 27, firefox will not start. Saw an error message during the upgrade process.
After upgrading to 27, firefox will not start. Saw an error message during the upgrade process but cannot remember.
Tried to run firefox.exe -P but receive error message:
XML Parsing error: undefined entity
Location: chrome://mozapps/content/profile/profileSelection.xul
Line number 18, Column 1:
<dialog
^
Running on Windows XP SP3. No problem whatsoever before upgrading to 27. Sending this from Chrome as I cannot open Firefox at all.Thanks jschaer2000: after starting it once in safe mode, I closed Mozilla and tried several restarts in normal mode. So far, all worked:-)
Thank you very much again.
Still the automatic update process bothers me: it took me several days to discover the reason to the malfunction, since when I removed the problematic version from Add and Remove Programs, I didn't pay attention at first that it was another version, not v26 which I installed from my folder.
In addition, I like to save the installation files before I run new programs and if I didn't have v26 exe file, I couldn't have operated Mozilla at all. Not that it was fun to remove and install again each time v27 didn't react, but it was better than nothing, I still prefer Mozilla over its competition. -
Firefox will not start, I've tried opening in safe mode, no joy. I get the firefox.exe application error 0x00000000
== This happened ==
Every time Firefox opened
== Possibly after a windows update ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Computer has Windows 7 Ultimate 64bit. Firefox has run fine for over a year on this computer. Nothing was changed or updated except Windows update shows that it installed updates on Aug 19. I had computer off for week before because out of town, came back and started on Aug 18, but Firefox worked on that day. Did not use FF again till today. Today on Aug 22nd, firefox will not start, shortcut icon has changed to program not there. Exe in folder when clicked brings up error message say the version of this file is not compatible with version of Windows I am running. Firefox exe shows created Aug 20. I suspect update, either Windows or FF but lean towards windows, happened that broke things. I notice IE 10 updates, .NET framework updates and malicious software removal tool updates were installed. I have tried restarting computer, did not fix. Tried to run as admin, didn't work. I do not want to uninstall FF unless have to because of all the stuff I have in there, bookmarks, last pass passwords, etc.
Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files ('''not the profile folder where the bookmarks are stored''') and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
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