Firefox will not start in spite of reinstall and reboot, always get crash reporter

the details of the crash report are as follows: -
AdapterDeviceID: 0611
AdapterVendorID: 10de
Add-ons: {20a82645-c095-46ed-80e3-08825760534b}:0.0.0,{22181a4d-af90-4ca3-a569-faed9118d6bc}:3.1.0.1163,[email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0
AvailableVirtualMemory: 2039521280
BuildID: 20110811165603
CrashTime: 1313756472
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1313747586
Notes: AdapterVendorID: 10de, AdapterDeviceID: 0611, AdapterDriverVersion: 6.14.12.7533
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 223
StartupTime: 1313756472
SystemMemoryUsePercentage: 49
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL:
Vendor: Mozilla
Version: 6.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
iS3Provider over [NVIDIA App Filter over [MSAFD Tcpip [TCP/IP]]] : 2 : 1 : C:\Program Files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
iS3Provider over [NVIDIA App Filter over [MSAFD Tcpip [UDP/IP]]] : 2 : 2 : C:\Program Files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
iS3Provider over [NVIDIA App Filter over [MSAFD Tcpip [RAW/IP]]] : 2 : 3 : C:\Program Files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
iS3Provider over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : C:\Program Files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
iS3Provider over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
iS3Provider over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : C:\Program Files\Common Files\iS3\Anti-Spyware\iS3lsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F350790A-2C1C-414F-988B-1928A55D8463}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F350790A-2C1C-414F-988B-1928A55D8463}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1977287C-83CF-4E3F-932C-54E1398D13A0}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1977287C-83CF-4E3F-932C-54E1398D13A0}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAC9E45B-6AF2-4A9C-84DD-0F807444C0C6}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{FAC9E45B-6AF2-4A9C-84DD-0F807444C0C6}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1652A67A-DA7A-41AB-9B84-6C4747FA0D58}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1652A67A-DA7A-41AB-9B84-6C4747FA0D58}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2A5CF563-705C-486D-8140-7BB4DCD014B9}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2A5CF563-705C-486D-8140-7BB4DCD014B9}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AABF71D7-40FB-4169-9334-504EB597FEF7}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AABF71D7-40FB-4169-9334-504EB597FEF7}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B5E46A5B-0E64-4846-AB31-00FB6C8C9059}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B5E46A5B-0E64-4846-AB31-00FB6C8C9059}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

Please hold down Shift when you start Firefox, Enter Safe Mode, and then turn off Hardware Acceleration [[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]]

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hello Singyt, the bug report associated to this kind of crash indicates that it might be a malware related issue.
your crash report also shows a file named "urixalog.dll", which doesn't turn up any search hits on google, which is also slightly suspicious. could you search for that file on your pc and upload it to a site like virustotal.com in order to analyze it.
please do a full scan of your system with the security software already in place and/or a different tool like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes].
[[Troubleshoot Firefox issues caused by malware]]
edit: the bug report also suggests that a monitoring program named spector pro/360/... which essentially acts like malware, might cause the issue. in case you have that installed please remove it. otherwise [https://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20you%20open%20it#w_backdoor-ulrbot-c here] would be a removal guide for urixalog.dll

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See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
*https://support.mozilla.com/kb/Mozilla+Crash+Reporter
*https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Firefox suddenly stopped responding. I couldn't close Firefox, then restarted my computer. When I did, Firefox constantly gives "Not Responding"; will not start. I tried reinstall, and am getting a stalled installation. What can I do?

OS: Windows XP
Numerous crashes out of Firefox in recent uses, before this latest catastrophic crash.
Installation is also stalled.
I cannot open any Firefox window and have it find the internet now, so am stuck using Internet Explorer to log in here.
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(Moved content to main question area.)

FireFox will not start, I even uninstalled it and reinstalled and cannot get it to open. When I click on the icon it seems like something is about to happen and then nothing does. No processes activate it Windows Task Manager either.

See question.

'''Open a second window (not a second tab, that is different) when Firefox is already running and displayed on the monitor'''
*Firefox button > New Tab > New Window
*CTRL+N
*'''''If using the Menu Bar''''': File > New Window
**To '''''temporarily''''' display and make choices from the Menu Bar press the ALT key or the F10 key
**Also see: https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing
'''Firefox "hang on exit"'''
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

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Every time Firefox opened
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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)

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See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
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Every time Firefox opened
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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

See http://kb.mozillazine.org/Browser_will_not_start_up

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Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
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== This happened ==
A few times a week
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Hello Tom.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
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Every time Firefox opened
== Possibly after a windows update ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)

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I tried all of the following with no success:
- uninstalling and reinstalling mozilla with no success.
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- Change the firefox.exe name to firefox2.exe
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Please help.

What is your computer system, and what Firefox are you using?
Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
'''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode; Free Online Encyclopedia]'''

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I have reinstalled Firefox so it will run in order to perform the steps requested below.

Try this
*https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions
Open TaskManager, if it running '''firefox.exe''' > end all processes
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I click on the icon and firefox will not start or try to start

I installed Avery labels and then had trouble with tool bar remover avery but now firefox will not start up when i click on icon. I removed Firefox and reinstalled but will not run.
== This happened ==
Every time Firefox opened
== 5/19/2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; msn OptimizedIE8;ENUS)

It sounds like you may have a problem caused by an extension (maybe that avery toolbar)
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I hope that helps. Let us know if you can.

Firefox will not start when computer is restarted.

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Hello ShirodieSchone, try to run Firefox once as Administrator (right-click: Run as Administrator).
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Otherwise try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and see if that helps.
thank you

Firefox will not start on limited account. Reports firefox already running but doesn't show in task manager. Adminstrator account work fine

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Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
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See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox will not start in spite of reinstall and reboot, always get crash reporter

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